Yeswellness Questions & Answers

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Here’s what consumers have asked with answers from Yeswellness staff and previous consumers.

3 questions answered
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Question:

Is yeswellness a scam or a legit company?

Answer:

Hi Brenda, we definitely are a legitimate company. Our online website has not closed during the pandemic, our physical location has but we have plans to re-open it on August 1st. We are located in Surrey, British Columbia. We have reached out to Audrey to rectify our delays with her specific order, as unfortunately we did experience delays during the pandemic outbreak. We offer a variety of health & wellness products and we also provide weekly promotions and can price match! We have updated our procedures, hired staff and we are back to providing service within 24 hours, we normally ship orders within 1-2 business days. If there is a delay with an item you will be contacted within 24 hours. We can certainly answer any questions you may have. Please do reach us at social@yeswellness.com Thank you!

By Naivy R.,
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Question:

What made you choose yeswellness over similar businesses?

Answer:

A: Hi Stephanie, we are dedicated to providing you the best service possible. We did experience several backorders and order delays during the pandemic outbreak. However, we have updated our procedures, hired staff and we are back to providing service within 24 hours, we normally ship orders within 1-2 business days. If there is a delay with an item you will be contacted within 24 hours. We truly hope we can answer any inquiries you may have. Please reach us at social@yeswellness.com if you have any questions. Thank you!

By Naivy R.,
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Question:

How easy is it to get a hold of customer service at yeswellness?

Answer:

Hi Margaret, we did experience several backorders and order delays during the pandemic outbreak. However, we have updated our procedures, hired staff and we are back to providing service within 24 hours, we normally ship orders within 1-2 business days. If there is a delay with an item you will be contacted within 24 hours. We truly hope we can answer any inquiries you may have. Please reach us at social@yeswellness.com if you have any questions. Thank you!

By Naivy R.,
See more answers (2)

Can’t see your question? Ask to get answers from the Yeswellness staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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