24hrsecret Australia has a rating of 4.95 stars from 78 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24hrsecret Australia most frequently mention customer service, fast delivery, and free samples. 24hrsecret Australia ranks 17th among Cosmetics sites.
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It was sent on time and the packaging was so nice. Also love the freebies! Will surely order again soon for my skincare products.
Website is a joke when it comes to their courier service. My package was received 2 weeks after scheduled date. Their customer service was only friendly up to the point where they needed to get something out of me and when I expressed my lack of satisfaction with their useless courier / postal service and also waste of my time sending emails back and forth and getting a refund just to recieve my items LATE and then having to send a re-payment to never hear from them again after I sent a complaint. They offered a joke amount of 15% voucher at the start which is 5% more than their sign up. DO NOT USE THIS WEBSITE. Trust more reliable and popular k beauty online stores (do your research) as I accidentally found this through an online ad without realising that there were no reviews online and NO online presence. They only pretend to care about their customers when in reality profits are no. 1
It was sent on time and the packaging was so nice. Also love the freebies! Will surely order again soon for my skincare products.
I love this store, customer service is amazing! Delivery is super quick, wide range of products!
I had been searching for this particular mask for a while and was delighted to find it in stock. The order was delivered within a few days with a couple of great samples. Thank u!
Receive my item within 1 week of order.
Had no issues with ordering process and will be ordering again from them in future!
Great service from these guys, beautifully packaged and quick service.
Great service, fast and beautifully presented, just wish you guys restocked a little faster and maybe a broader variety, but no complaints here, keep up the good work.
Service was great and timely but I would prefer more sustainable / enivronmental packaging:)
Thanks
Shipping was quick and items received were well packed. I also submitted an online query on a product which was answered on the same day, almost immediately. Great customer service. I'll order from 24hrsecret going forward as there aren't many places in Australia to get the items I want at reasonable prices.
My order arrived within 2 days which was awesome! All the products I ordered were sealed in perfect condition. Very happy with my order and the packaging was lovely & 100% recyclable!
Ordered and received my products quickly, along with a free gift. It's been a week since I started using my cleanser, serum and moisturizer and so far I am very happy, at my age I'm not looking for a miracle but my skin is already looking more hydrated and that's a start.
The staff team were great to get in contact with, they gave me a free facial sheet and soothing gel with my order as it was for my friends birthday! Everything came within 4 days from Adelaide to Sydney and the quality is great! Highly reccommend
Excellent store to shop from and absolutely wonderful delivery service. I'm really enjoying my purchases and will be back!
How nice it is to receive a small gift with every purchase! Everything is packed with love and care! Lovely business!
My order was processed and shipped within hours after I placed it. I have never experienced such incredibly fast service from any other website that I have purchased from.
Thank you 24hrsecret for your wonderful service and your great products. Will be shopping with you again for sure.
I had the amazing experience of living in Korea a couple of years ago and one of the things I'd come to really miss after returning home, was all the incredible (and cheap!) K-beauty products. This place is a god-send - such an extensive array of products available at affordable prices, customer service was great, shipping was very fast and the overall experience was fantastic. I'm also in love with the products I bought, worth every cent!
So glad I found this website to feed my addiction to K-beauty products. Keep up the great work! Xx
Super quick delivery, awesome little freebies to try out. Good range, good prices, will definitely order again and recommend!
All of them is original, the packaging was very good. And they're come fast than I thought. Thank you
Fast delivery and always come with free samples. Definitely will order again.
Thanks for your wonderful products and service. Everything was packed beautifully, sent out the same day as the order and included few extra goodies for me to try out. A great range and well priced skincare.
My experience was excellent. My order was well packed and clean.
24hrsecret had exactly the product I was looking for and I received the order very quickly, within a couple days.
I'm so happy with the products and of course the service. Thanks alot
Super easy to buy and quick to arrive. Think that if you wanted more people to review making it a 50 character minimum is a deterrent.
The products very good. Help to clear my skin a lot and the cushion is fully covered. Definitely will order from you website again
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