Account.thehartford

My annual payment for my auto policy has always been very close to Christmas. I asked customer service if i could change my policy renewal date to another month. They said no. I asked why. They quoted their policy stating "the policy renewal date cannot be changed". They never answered why. When i asked to speak to billing they said their is no number for billing. So it appears that their billing dept hides behind their customer service lackeys who can do nothing but quote company policy with no explanation. I've never seen a company run like this. They're obviously afraid to hear complaints to their inadequate policies. When my current policy period expires I will NEVER insure thru Hartford again. It's not just the policy renewal issue either. Their rates go up exponentially every year. What kind of help is that to AARP members. Retired people on fixed incomes.