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Alitalia has a rating of 2.3 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Alitalia ranks 253rd among Plane Tickets sites.
Cancel your flight and will not refund you, asked to find a place they fly to and use the ticket and fly there, purchased the ticket from justfly, please you all stay away from justly when you are buying the airlines ticket you talk to humans if you have a problem you talk to their answering machine
We recently were booked on a low fare flight within Italy by our travel agent. We were advised that luggage was not included but could be added at checkin for euro13. This information was written on the printed itinerary provided to us by the travel agent. While not happy about this we accepted it. However we were unable to check in online despite being repeatedly advised that we could do so, and at the airport were charged euro40. (Au$60)/ bag. We were sent to an Alitalia agent at the airport because Alitalia could not check us in until we had a paper ticket. All very strange. YOU HAVE BEEN WARNED.
It was great trip on it the crew was friendly and food was very nice, it was a great time on it i enjoyed Also the are flexible to change the ticket date with little charge
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