• Amex

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Overview

Amex has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Amex ranks 204th among Investing Other sites.

How would you rate Amex?
Top Critical Review

“American Express Employees are Horrible!”

Jazz M.
2/3/18

American Express decided to change its website, so there is no way to find out what the available balance is. When I called, which is monthly from two to six times, the stupid representatives make promises and never make good on them. They talked over me when Im on the phone and I couldnt get a word in edgewise. When I got frustrated, I told Sandy in Montana in Platinum Card Services at 6:39pm, our of frustration asked her for her manager and not their voicemail, explicitly said I did not want her managers voicemail. Sandy didnt answer any of my questions and sent me to her managers voicemail. American Express is the WORST CREDIT CARD COMPANY IN EXISTENCE, and its no wonder they lost the Costco account!

Reviews (1)

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Thumbnail of user jazzm3
2 reviews
5 helpful votes
February 3rd, 2018

American Express decided to change its website, so there is no way to find out what the available balance is. When I called, which is monthly from two to six times, the stupid representatives make promises and never make good on them. They talked over me when Im on the phone and I couldnt get a word in edgewise. When I got frustrated, I told Sandy in Montana in Platinum Card Services at 6:39pm, our of frustration asked her for her manager and not their voicemail, explicitly said I did not want her managers voicemail. Sandy didnt answer any of my questions and sent me to her managers voicemail.

American Express is the WORST CREDIT CARD COMPANY IN EXISTENCE, and its no wonder they lost the Costco account!

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