• Asolf

Overview

Asolf.com has a rating of 4.91 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asolf.com most frequently mention customer service. Asolf.com ranks 24th among Handbags sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    8
  • Quality
    8
Positive reviews (last 12 months): 100%
Positive
16
Neutral
0
Negative
0
How would you rate Asolf?
Top Positive Review

“Excellent”

Jonathan T.
12/26/23

Online shopping at its best Where do I start? Website is well designed. Product range broad enough, if you are after handbags. Product quality exceeded my expectations. Delivery fast. First class customer service by real people, nothing is an issue for these guys. As good as it gets, shop with confidence.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user jonathant748
1 review
0 helpful votes
December 26th, 2023

Online shopping at its best Where do I start? Website is well designed. Product range broad enough, if you are after handbags. Product quality exceeded my expectations. Delivery fast. First class customer service by real people, nothing is an issue for these guys. As good as it gets, shop with confidence.

Service
Value
Shipping
Returns
Quality
Thumbnail of user claudeajohnson0
1 review
0 helpful votes
December 21st, 2023

Second time buying. First time took almost 3 weeks to receive my order, not great. Second time it arrived in 8 days, big improvement. On both occasions I received well packaged quality products.
Their costumer service is also really good. When you email them, you get a personal email back from
Real people (no bots) that are passionate about Asolf.

Thumbnail of user johnstowns951
1 review
0 helpful votes
December 21st, 2023

Purchased from another company, received the wrong order and they made it difficult for me to return it, one month later I finally got my refund. Purchased from Asolf, received the correct order, well packaged, plenty of emails with updates, great quality. You have earned a loyal customer.

Thumbnail of user mattjbateman407
1 review
0 helpful votes
December 21st, 2023

I had many hesitations as I spent $500, a lot of money for me. Soon I realize I had nothing to worry about as their buyer protection guarantees are there. I got the item in one week. Incredible packaging, I'm beyond satisfied. Definitely buying again from ASOLF.

Thumbnail of user danielmboulanger
1 review
0 helpful votes
December 10th, 2023

Quick helpful customer service responses.
High quality products.
Fast shipping.
Overall excellent experience.

Thumbnail of user laurak.p
1 review
0 helpful votes
April 8th, 2024

I placed my order Wednesday evening in the US and received it on Monday. Quality as described, beautiful packaging, and plenty of updates. I plan to shop with them again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sams2082
1 review
0 helpful votes
January 23rd, 2024

Impressive!
Having been let down by another company, I decided to try Asolf after reading their customer reviews and speaking to their customer service people. These guys are on a whole new level when it comes to these fashion products. I will be buying again.

Thumbnail of user garyk1307
1 review
0 helpful votes
January 6th, 2024

I was sceptical at first because I read on the website that it will take 2 to 3 days ship my order after I have paid. Now I know I had nothing to be concerned about. I got the item in 9 days and is everything I wished for. Beyond satisfied. Will be purchasing again from Asolf soon!

Service
Value
Shipping
Returns
Quality
Thumbnail of user nsmithjohn6
1 review
0 helpful votes
December 21st, 2023

The website is easy to navigate and checkout is painless. Service is highly personal and always keen to help. Products are of the high quality you would expect. Cannot fault these guys, keep up the excellent work.

Thumbnail of user justina249
4 reviews
1 helpful vote
February 14th, 2024

My purse was delayed by a few days but I was kept updated throughout. Superb purse quality...

Thumbnail of user loganf65
2 reviews
4 helpful votes
February 19th, 2024

Flawless from start to finish. Thank you very much to Emily who responded to all my questions promptly. Highly recommended!

Service
Value
Shipping
Returns
Quality
Thumbnail of user joet1250
1 review
0 helpful votes
January 18th, 2024

I love the product quality. I am no expert, so don't know if it's the best as others have claimed, but it's of a high standard. The customer service is to die for. I have not experienced service this good from any online seller in years.

Thumbnail of user louisc269
4 reviews
2 helpful votes
March 20th, 2024

The quality exceeded my expectations, no one can tell the difference. First class customer service all the way. My bag arrived in a discreet box, and the packaging was complete. I'm already searching for another bag.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarad855
2 reviews
0 helpful votes
December 24th, 2023

Not only customer service replied fast to all my questions, but their responses were highly detailed and thoughtful every time. Once the order was shipped, I was updated throughout all the way to delivery, and I even got a call from Lorena to make sure I was satisfied with their service. Exemplary!

Service
Value
Shipping
Returns
Quality
Thumbnail of user noku.mthi
1 review
0 helpful votes
January 6th, 2024

I can be very demanding, and I had high expectations with this purchase. The quality is of the highest order. Everything from the design to the stitching is spot on. I will be buying again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user annm1284
3 reviews
3 helpful votes
March 12th, 2024

Easy to use website, responsive customer support, and incredible post purchase communication. Packaging is exactly what I wished for.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

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From the business

Welcome to the official Sitejabber x ASOLF page. We use your reviews of our products and customer service to improve our overall shopping experience. Democratizing the luxury market, one handbag at a time. Luxury quality without the luxury markup. Luxury should be defined by the quality of the product, not by the logo or the price tag. Our handbags and fashion accessories are made with the highest-quality real leather and hardware materials imported from Italy. Every item sold comes with a 12-Month Product Quality Guarantee and a 100-day Money Back Guarantee, no questions asked.

Business History

Founded in 2023 by two fashion veterans with a mission to provide consumers with a 100% risk-free shopping experience in the high-quality fashion market.

We started ASOLF for one reason: online sellers do not provide the required buyer protection, and we knew consumers deserve better.

Company Representative

Thumbnail of user thorpet
Thorpe T.

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4.9
16 reviews
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