• Atlas Bikini

Atlas Bikini

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Overview

Atlas Bikini has a rating of 1.6 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. Atlas Bikini ranks 249th among Swimwear sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Returns
    11
  • Quality
    11
7
See all photos
How would you rate Atlas Bikini?
Top Positive Review

“Fast delivery”

Jane L.
9/15/21

Well, it was a fast delivery, the swimsuits I contacted the customer service and they replied in around 2 hours with all my details.

Top Critical Review

“Scam Company”

Nicole F.
4/18/22

Same story as everyone else. I saw an irresistibly cute bikini and ordered a small. They sent me an extra small. Obviously the bikini didn't fit. I requested a return in exchange for a refund. They deliberated on a solution for four months before deciding the best course of action was to give me a credit on their website, which I have no faith in after this grotesque lack of integrity. They're thieves. Stay away.

Reviews (23)

Rating

Timeframe

Other

Thumbnail of user nicolef998
1 review
0 helpful votes
April 18th, 2022

Same story as everyone else. I saw an irresistibly cute bikini and ordered a small. They sent me an extra small. Obviously the bikini didn't fit. I requested a return in exchange for a refund.

They deliberated on a solution for four months before deciding the best course of action was to give me a credit on their website, which I have no faith in after this grotesque lack of integrity.

They're thieves. Stay away.

Tip for consumers:
Stay away.

Service
Value
Shipping
Returns
Quality
Thumbnail of user msl38
2 reviews
5 helpful votes
November 30th, 2020

I ordered online on 18/10/2020 and waited more than 1 month to received on 25/11/2020. 1 item was missing and the parcel was from China! All the products are made from China with cheap flimsy material. The bikini top doesn't fit well as it was badly sew and out of shape. The photos and review on their website are fake. And all negatives comments on their Facebook and Instagram was deleted.

Thumbnail of user heatherm1000
1 review
3 helpful votes
December 26th, 2020
Verified purchase

I ordered 4 different bathing suits and when all of them finally arrived, I was shocked by the lack of quality. Also 2 of the items were dirty, as if they had been previously worn. One of the other items was a totally different color than I ordered, and the final suit was sewn completely wrong! I contacted the company for a return and I've been waiting over a month for a response. I am likely going to be out close to $150.00

Thumbnail of user jaynef48
1 review
0 helpful votes
March 20th, 2022

I have never ever written a bad review but wow this company is a joke! First they made me pay $50 to return my bathers due to needing a smaller size. Fine I copped that then the bathers return after months due to no one collecting/ or the adress is not real I don't know but all they offered me was a lousy 35 percent off my next order even though I had bought 5 pares of bathers that you can't even return them and this issue has been going on for almost 6 months. Worst company ever and want everyone to know.

Thumbnail of user lindsayw115
1 review
3 helpful votes
January 29th, 2021

You've read all the reviews. They're all right. Don't do it. Don't buy anything. You think your order will be different, the swimsuits are so cute online... then they arrive, and they are horribly cheap, see-through, and just do not fit right in ANY places. After emailing them several times back and forth basically begging them for their return address that they will NOT give to you, and only ask for you to send pictures of you in the suit, I've given up. I lost money. I can't even resell these suits they're so ugly. I did report them, but doubt anything will happen. We'll see. Unfortunately most of you reading this is because, like me, you were trying to figure out how to get your money back... and basically can't.

Tip for consumers:
Do not buy.

Products used:
Bathing suits

Service
Value
Shipping
Returns
Quality
Thumbnail of user janel491
1 review
0 helpful votes
September 15th, 2021

Well, it was a fast delivery, the swimsuits I contacted the customer service and they replied in around 2 hours with all my details.

Tip for consumers:
Patience!

Products used:
Franca's Ruffle One Piece and Kimora's swimsuit

Service
Value
Shipping
Returns
Quality
Thumbnail of user samanthat245
1 review
0 helpful votes
May 23rd, 2021

I ordered six bathing suits from this "company" and I never received them but since they have " tracking" I never received a refund. Worst experience with a company I've ever seen. I waited over six weeks for it and they said 4-6 weeks is standard. How ridiculous
What a joke
Save your money use a real company like Amazon

Tip for consumers:
Do not use this horrible company

Service
Value
Shipping
Returns
Quality
Thumbnail of user wendyc690
1 review
4 helpful votes
July 9th, 2021

I needed to return a suit that did not fit. Jose in the Customer Service department was beyond amazing! He constantly updated me. I never had to reach out to them. He was very proactive with his treatment of my issue. In this day and age it is very rare to have a good customer service experience with an online company!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicab1720
1 review
0 helpful votes
January 12th, 2021

After buying one bikini several months ago that did fit nicely, I used their promotion and spent $100 on 5 suits. The package took a month to arrive (which I can understand these days) but none of the tops fit me and I ordered the usual size I wear, S. I didn't even try on the bottoms. I've spent several weeks emailing back and forth asking how to make a return and refund. At one point they asked me to send them pictures of the product, which I did, and they answered that there was nothing wrong with the items and therefore cannot return or refund them. I kindly rebuked them for such a stupid answer and they said "we're sorry you're frustrated, your feedback will help us in the future, hope you have a better experience next time". So either I take the suits to a tailor to see if they can make them fit me (and spend more money) or I donate them - either way I'm out $100 and their company could care less. Pathetic and infuriating. Don't buy from this company!

Thumbnail of user kimt517
1 review
0 helpful votes
November 19th, 2020

Suits are absolute garbage. The suit I ordered is defective. (The bottom actually sewn on backwards)

I have gotten nothing but a run around on a refund and they actually request i pay to send it Israel at my expense.

Like I said, garbage.

Thumbnail of user emmae156
1 review
0 helpful votes
December 14th, 2020

Bathers ordered in early October product was never received. Multiple attempts made to context the seller for a refund. They continued to send different tracking numbers and refused to refund. They then stopped respond to all communication. Buyers beware.

Thumbnail of user lisas4031
1 review
0 helpful votes
April 15th, 2022

Absolutely do not buy from them. In the event you have to return something (mine was too big) they never return your money! I have been waiting 1 1/2 months for my refund. They keep just telling me to "keep waiting"

Thumbnail of user jessicaj780
1 review
0 helpful votes
January 21st, 2021

Do not buy! The quality is terrible, fit horribly and they don't let you return the suits! Unbelievable.

Tip for consumers:
DONT BUY

Products used:
Two bathing suits

Service
Value
Shipping
Returns
Quality
Thumbnail of user elizabethp1054
1 review
0 helpful votes
May 19th, 2021

Do not order form here if you expect to return an item, they do not respond. I would really rate it no stars but it made me pick one.

Thumbnail of user yvonnem258
1 review
1 helpful vote
December 15th, 2020

I would give less than one star if I could. I ordered 4 swimsuits from this company and they all arrived about 8 weeks later and all of them were trash! I attempted to return them but only got the run around for over a month. They told me to put the swimsuits on and take a picture to prove they didn't fit. REALLY? Who does that? When I told them I wouldn't send pics of my daughter and myself in bikinis they suggested putting them on over jeans. That is crazy! How can you tell if a swimsuit fits over jeans? Instead I took pics of the bikinis with a tape measure to show that the measurements were off. It didn't matter. All they could say is "I'll send it to our manager" and "You will have to pay to ship them back to Israel." Ok, "Well what's your address?" I asked. They never responded. I sent about 5 separate emails asking for the address and each time they gave the same response about sending it to the manager. They have no intention of making quality clothes, caring for customers or making it right when they give you crap. Horrible scamming company!

Thumbnail of user chloek49
1 review
0 helpful votes
March 16th, 2021

Really bad quality and If you want to return they make it really hard. After more than 9 months I still didnt get my money and they dont respond to E-Mails

Service
Value
Shipping
Returns
Quality
Thumbnail of user morjanel
1 review
0 helpful votes
June 20th, 2022

I never recieved my order, I emailed after 2months to know what was happening. They replied "will see what we can do". The order cant arrived to my country, okay. I want a refund I said. They bull$#*!t me around for months. And now, almost 2yrs after "Your order is too old". Great job guys!

Tip for consumers:
DON'T BUY on their site!

Service
Value
Shipping
Returns
Quality
Thumbnail of user anthonyw1108
1 review
0 helpful votes
February 3rd, 2022

They say that you can return the items when you try they give you the run around damn crooks...

Tip for consumers:
never buy from them

Products used:
bikini

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicar1584
1 review
1 helpful vote
July 1st, 2021

Love the bathing suit! Purchased the wrong size and they were fast and effective in helping me solve my issue. Recommended 100%

Service
Value
Shipping
Returns
Quality
Thumbnail of user stacys351
1 review
1 helpful vote
December 5th, 2020

This is my fist time ever being scammed by a company! By far the worst quality, customer service I have ever experienced! Lesson learned! DO NOT BUY FROM THIS COMPANY! HORRIBLE BIZARRE TERRIBLE QUALITY MATERIAL/ SIZES! NOT A REAL SWIMSUIT COMPANY! I could go on and on!

Thumbnail of user donnam1392
2 reviews
0 helpful votes
April 13th, 2023

I ordered 4 bikinis, a bodysuit, and a dress for a bachelorette party around April of last year. The order came from China (unbeknownst to me) and took about a month, or a month and a half to arrive, and was not in time for my trip. No big deal, if I liked them, I'd still keep them. I tried them on, and I don't know who they're sizing these for, but nearly everything was WAY TOO SMALL. The dress was a medium, and fit like an XS, the suits were all way too small in the bottoms, and barely fit in the tops. The bodysuit was the only thing I kept as it was nearly reasonably sized. I sent everything else back, paid $40 for return international shipping and... NOTHING.

These people acted like they were waiting for a manager to respond to my request for MONTHS and never processed my returns. I constantly emailed them and this supposed manager never responded. The same person "Ruben" signed the emails, but even when I forwarded all of my emails, they acted like it was a new email almost every time and made me repeat myself over and over.

My package was received by customs in China and they never accepted it, so it took about 8 months to finally be returned to me. I ordered things in April of 2022, returned in June/July as soon as I got them, and I just received the return package around February 2023 from China.

I wish I'd thought to leave this review a little sooner, but please do not give these scammers your money. Learn from my mistake.

Tip for consumers:
I've never had such a terrible experience shopping and returning items. NEVER AGAIN.

Products used:
I kept one bodysuit that fit somewhat well.

Service
Value
Shipping
Returns
Quality
Thumbnail of user disappointedc166
1 review
2 helpful votes
July 30th, 2020

So I've been chatting with customer service for three months now. I had three different packages coming even though I only made one order. One showed up 8 weeks after I ordered. It was ok. The next showed up yesterday - it was just bottoms, not a whole bathing suit and they were made horribly. Awful quality and the seems don't line up. AND I'm still waiting on another package even though all the tracking numbers that customer service provided me with say that all packages have been delivered. DO NOT BUY FROM THIS COMPANY. They take your money and don't send your packages then don't provide you with any explanation. They won't give me a refund or cancel the order either because they say that it's already in transit, YET all the tracking numbers show that it has been delivered to my mailbox. No one would be able to steal from my mailbox. It locks and the postman is the only person with the key. It wasn't delivered. These people are scam artists and I'm pretty sure they're going to keep all of my money even though they didn't send me everything. BE CAREFUL BE CAREFUL BE CAREFUL IF YOU ORDER FROM THIS SITE! You will not see you packages for months and months even if they do show up! BEWARE!

Attached is an image of the second package I got - one bath suit bottom missing it's top. But zoom in to look at the seams! And ends of the ties! It's SOOOO cheap! They didn't even tied of the ends! It's so awful. I wish I could get my money back!

This company really just sucks.

Tip for consumers:
Omg stay away. Just don’t buy from here. Go to ModCloth or something. Atlas BikinI are scam artists.

Products used:
I probably won’t wear this bathing suit bottom but the first package is ok I guess. Poor quality but if you need a bathing suit you don’t care about for shenanigans then it’ll work.

Thumbnail of user staceym437
1 review
3 helpful votes
November 5th, 2020

I purchased a couple of bikini bottoms from Atlas and after taking over 6 weeks to arrive they were waaaaaayyy too big. I emailed Atlas and asked if I could return them as they had not been worn, and they said "Yes" and would i like to purchase another pair of the bottoms in the right size for a small cost? I told them no, I didnt want to purchase any more as it was already summer here and if i ordered another bikini summer would almost be over by the time they arrived. They then sent me an email asking me to prove that they were too big! Really? So I sent photos of the bottoms over the top of my jeans, clearly showing how big they actually are. But still no return address. I have been emailing them for over a week now, each time with a different excuse. All I want is an address where i can return the product after they told me that Yes, i was able to return them!

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1.6
23 reviews
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