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Patpat AU has a rating of 5 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat AU most frequently mention customer service. Patpat AU ranks 26th among Kids sites.
I've ordered a few things from PatPat and very happy with the service and quality. Plus the prices are great. I don't want to spend a lot of money on maternity or baby clothes as they won't be used for long so PatPat is ideal. I was especially impressed with the nappy bag I ordered as it comes with a zip-in change map - see photos. I also recently ordered some dresses that didn't fit me and there's been no issue getting a refund. I'll definitely shop here again.
I've ordered a few things from PatPat and very happy with the service and quality. Plus the prices are great. I don't want to spend a lot of money on maternity or baby clothes as they won't be used for long so PatPat is ideal.
I was especially impressed with the nappy bag I ordered as it comes with a zip-in change map - see photos.
I also recently ordered some dresses that didn't fit me and there's been no issue getting a refund. I'll definitely shop here again.
Love this website. All sorts of dresses are available ranging from newborn to parents. Best part is the customer service. Very prompt. Quality is awesome and adorable. Thanks PatPat.
Tip for consumers:
Highly reliable
Products used:
Shoes, clothing
I love it. From the super beautiful clothes to the amazing quality they have. The customer care is just very polite and helpful. Thank you
Tip for consumers:
Shop with the best
Products used:
Baby clothes
I am very impressed with customer service. It was my first order with patpat and unfortunately I ordered the wrong size. I emails very next day to change or cancel my order. My order was packed already and was ready to dispatch. I was amazed how quickly patpat responded back to my query. Rachel kept me updated with the processing of my request and she resolved it within 2 days. Thank you Rachel and Patpat.
My first time ordering with this company and I do ask a lot of questions Susie B is an Angel! Fantastic communication and great customer service AA+
Products used:
Baby and toddler clothes
REYNA who handled my request was very helpful. He process my refund request as I have ordered wrong style. When I reorder to Patpat, all the items arrived are same as being advertised.the fabric used are quality and as well the packaging.
Products used:
Kids clothes, tights, shoes, mother and daughter matching outfit
ROHANIE Thank you for your great customer service. Really satisfied with my experience. Stuff is really good.
Tip for consumers:
Check the description of the products especially while buying cloths.
Products used:
Bought baby cloths. Nappy bag which is a must buy.
Good quality clothes ordered for my kids, colors and designs are beautiful, great customer service, highly recommended
Products used:
Clothes
I am so satisfied with the Patpat refund process. I had wrong size item sent to me mistakenly and Elaine from Patpat helped me get my money refund and also offer the extra voucher to be used for the next time. You make sad customer a really happy customer. Well done!
Tip for consumers:
Please ensure you read the description properly of the item.
Products used:
Baby clothes
I am happy thank you I ordered bulk of clothes for my daughter they are selling good items in cheap prices
I had an issue with my order, I rushed it and incorrectly ordered 2. Reply and response was quick and helpful.
Products used:
Kids clothes
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