Auction Nation

I have purchased items from this auction website in the amount of well over $10K. This is an auction house website that also "front ends" other "auction places". When dealing with auctions coming directly from AuctionNation I have not had any issues and up until this past week I had not had any issues with any of the other auction places that it front ends. That all changed this past week. Some auction place, I use that phrase VERY loosely here, put up an auction and I bid on an item and won (yay, or so I thought). Usually you get 3 days to pick up the item, in this case it was only two. I was unable to make it, because of the crap with the corona virus in those two days. With ALL of the other auctions I have done through this website they were accommodating and understanding if you asked them. There was no contact information for this particular auction and when I reached out to AuctionNation they stated they had no way to contact them. I went to the pickup location on the third day, hoping to talk to someone, and the location was a parking lot with nobody there. I asked the business nearest to the location and they stated that those people just come and go and didn't know when they would be back. When I informed AuctionNation of this all they told me was you forfeited your money because you didn't pick it up as stated in the auction. So, moral of the story, AuctionNation is willing to throw away an over $10K customer for $9 and not back up any of the locations that THEY are allowing on their website, claiming they have no way to contact them (which I find hard to believe considering they still have to give them the money for the items, all charges go through AuctionNation). So, in summary, be very careful when bidding on this website, AuctionNation takes NO responsibility for anything that is on it, period.