Autods

I am not sure how did this company got high reviews! Their customer service is so bad and unprofessional! I got charged twice for a service and they refused to refund me! But that's not the important part, the important part is the amount of unprofessional conversations I had with several employees of this company! Absolutely horrible! STAY AWAY from this company if you want to succeed!

The charge a service fee to cancel a subscription. Buyer beware this platform is misleading. My account was flagged for trademark issues after using the platform. They gave bad advice.

I recently tried out AutoDS, an e-commerce platform that claims to help users manage their business on multiple marketplaces like eBay, Amazon, and Walmart. Unfortunately, my experience with AutoDS was very disappointing initially, and I did not recommend it based on the issues I faced.

However, after reaching out to AutoDS with my feedback, they were very responsive and decided to make an exception by refunding my subscription as a goodwill gesture. This shows that AutoDS values customer feedback and is willing to work with users to resolve issues.

The issues I originally faced included lack of clear communication regarding subscription renewal, service terms that charged a 15% cancellation fee, a clunky user interface, and poor customer support. After AutoDS refunded my subscription in full upon my request, my opinion of the platform improved significantly. Their responsiveness and willingness to address my frustrations through a refund demonstrates that they do care about their customers' experiences.

While AutoDS still has room for improvement to its platform and processes, the fact that they worked with me to make things right shows they are listening to users and trying to provide a good customer experience. Based on how they handled my particular issues, I would now give AutoDS a chance and recommend contacting their support team directly with any concerns. When companies show they value customer feedback by taking real action, that goes a long way toward building trust.