• Bassrivermercantile

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Overview

Bassrivermercantile.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Bassrivermercantile?
Top Critical Review

“Extremely Uncomfortable”

Daphne S.
8/9/23

I took my 7 year old granddaughter to Bass River Mercantile in South Yarmouth. It is a hugely overpriced, but fun looking store. It's one of those places where there are lots and lots of 'thingies' and you can browse for a long time. I had wanted to check this place out for years and I had promised her I would take her to a store and she could buy a few things. So, off we went. The place seemed perfect for what we were looking for. All was good and we were having a fun time browsing and putting things in our basket. We went to a lower area to look at stuff and less than a minute later a man (who came from the front of the store and stood on a ramp above us) asked if he could help. I said, 'No thanks. We're just browsing." (at this time my grandaughter was on the other side of a display shelf looking at things). About 30 seconds later he asked her if she needed heip. I said, 'No thanks we're just browsing.' (he continued peering at us with his arms folded in front of him) Within less than 2 minutes he asked the same thing two more times. I was beginning to feel quite uncomfortable as I believe he thought we were going to take something without paying for it. I finally said "Look, we're browsing. She (pointing to my granddaughter) is excited about buying some things. We don't need help." The man started to babble about helping his guests (there were many other customers in the building and I didn't hear him ask one of them). I repeated that we didn't need help and I said, "If you think we're going to take something, you are wrong." The man became angry and continued babbling about 'his guests'. I said I'm uncomfortable about being watched and followed around a store and we left. I'm 70 years old and was in that store with my 7 year old granddaughter. Neither of us look suspect. I took my business elsewhere and my granddaughter found some really cool things at another shop. I'll never go back there.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user daphnes26
8 reviews
17 helpful votes
August 9th, 2023

I took my 7 year old granddaughter to Bass River Mercantile in South Yarmouth. It is a hugely overpriced, but fun looking store. It's one of those places where there are lots and lots of 'thingies' and you can browse for a long time. I had wanted to check this place out for years and I had promised her I would take her to a store and she could buy a few things. So, off we went. The place seemed perfect for what we were looking for. All was good and we were having a fun time browsing and putting things in our basket. We went to a lower area to look at stuff and less than a minute later a man (who came from the front of the store and stood on a ramp above us) asked if he could help. I said, 'No thanks. We're just browsing." (at this time my grandaughter was on the other side of a display shelf looking at things). About 30 seconds later he asked her if she needed heip. I said, 'No thanks we're just browsing.' (he continued peering at us with his arms folded in front of him) Within less than 2 minutes he asked the same thing two more times. I was beginning to feel quite uncomfortable as I believe he thought we were going to take something without paying for it. I finally said "Look, we're browsing. She (pointing to my granddaughter) is excited about buying some things. We don't need help." The man started to babble about helping his guests (there were many other customers in the building and I didn't hear him ask one of them). I repeated that we didn't need help and I said, "If you think we're going to take something, you are wrong." The man became angry and continued babbling about 'his guests'. I said I'm uncomfortable about being watched and followed around a store and we left. I'm 70 years old and was in that store with my 7 year old granddaughter. Neither of us look suspect. I took my business elsewhere and my granddaughter found some really cool things at another shop. I'll never go back there.

Tip for consumers:
I wouldn't use the site or go to their store.

Products used:
We left without purchasing anything.

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