• Bitzelex

Bitzelex

Is this your business?

Overview

Bitzelex has a rating of 1.9 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Bitzelex ranks 350th among Cryptocurrency sites.

  • Service
    6
  • Value
    5
  • Shipping
    4
  • Returns
    5
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
5
See all photos
How would you rate Bitzelex?
Top Positive Review

“A great trading platform”

Guerra P.
8/13/22

On bitzelex I can get secure digital currency transactions and I like the platform, which is not complicated for beginners.

Top Critical Review

“It's all good until you attempt to withdraw.”

Gary A.
11/5/22

Everything was working great. I was accumulating profits fairly quickly. The site is clean and easy to navigate as well. Customer service is helpful most times. My troubles began when I wanted to withdraw some funds. I was asked to pay a 31% tax from funds outside the account. Ok, done. The company acknowledged receipt, and promised IRS paperwork would be forthcoming. But no. It was not. It never came. Another odd note is that my tax bill was paid using my funds in my account, but the balance was never debited. So they were charging me the penalty interest on funds that were not even there. I made another withdrawal request. Again I was denied. My account was frozen due to "suspicions of money laundering." I was asked to pay 50% of my account balance from outside my account, as verification of some sort to unlock my account. I had three days to come up with over $17,000. I don't have that kind of cash anywhere. So I asked for an extension and was granted three days if I deposited $10,000 into my account. Which I did. But I could not find enough funds to cover the entire balance. For every day past the deadline they charged me 1% of my entire balance per day. Up to 15 days, then they seize my account and zero my balance. I put in, with a friend, about $20,000 of our own money. And they just take it and you have no recourse. I will send this review to their customer service and ask for their input. If any is given, I will post it here. I am also following through with Coinbase and Trust Pilot as well.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user guerrap1
1 review
2 helpful votes
August 13th, 2022

On bitzelex I can get secure digital currency transactions and I like the platform, which is not complicated for beginners.

Thumbnail of user dianaf609
1 review
0 helpful votes
September 21st, 2022

This platform has a very convenient way to trade. I can operate it well as a newbie. And it's easy to withdraw money.

Tip for consumers:
Deposits are convenient and merchants are listed above

Service
Value
Shipping
Returns
Quality
Thumbnail of user cordonej
1 review
2 helpful votes
August 13th, 2022

This is a very newbie friendly platform and I have made good profits on it. Although I am a beginner, I can get a good grasp of

Thumbnail of user maryk3211
1 review
1 helpful vote
August 21st, 2022

Among all the trading platforms, this digital currency trading platform is very good ~ attentive service ~ answers questions quickly ~ good return on goods ~ key is security ~ really good site!

Thumbnail of user garya903
1 review
2 helpful votes
November 5th, 2022

Everything was working great. I was accumulating profits fairly quickly. The site is clean and easy to navigate as well. Customer service is helpful most times.
My troubles began when I wanted to withdraw some funds. I was asked to pay a 31% tax from funds outside the account. Ok, done. The company acknowledged receipt, and promised IRS paperwork would be forthcoming. But no. It was not. It never came. Another odd note is that my tax bill was paid using my funds in my account, but the balance was never debited. So they were charging me the penalty interest on funds that were not even there.
I made another withdrawal request.
Again I was denied.
My account was frozen due to "suspicions of money laundering."
I was asked to pay 50% of my account balance from outside my account, as verification of some sort to unlock my account. I had three days to come up with over $17,000. I don't have that kind of cash anywhere. So I asked for an extension and was granted three days if I deposited $10,000 into my account. Which I did. But I could not find enough funds to cover the entire balance. For every day past the deadline they charged me 1% of my entire balance per day. Up to 15 days, then they seize my account and zero my balance. I put in, with a friend, about $20,000 of our own money. And they just take it and you have no recourse.
I will send this review to their customer service and ask for their input. If any is given, I will post it here. I am also following through with Coinbase and Trust Pilot as well.

Tip for consumers:
My experience was loss of $20,000 US.

Quality
Thumbnail of user barryc424
1 review
1 helpful vote
August 19th, 2022
Verified purchase

It may look complicated for newbies, but it offers amazing trading features. I would use it again even if I need to choose again.

Thumbnail of user muhammada592
1 review
2 helpful votes
September 7th, 2022

They are big scammer please do not invest your $1 here you will loose your all money by investing here I wasted $15,000 please be aware

Thumbnail of user aaronp657
1 review
1 helpful vote
July 1st, 2023

Do yourself a favor and stay far away from them. They are one big scam. I've been trying to withdraw money from my account since January and every time they have another excuse…. I have lost lots one money with them …. Others should know to stay away from them in the fist place

Tip for consumers:
They are worse than arrogant!!!!

Service
Thumbnail of user jessis31
1 review
2 helpful votes
September 9th, 2022

The Website is Totally scam they took people money in this account to showing People You are investing money here and will get good profit but they never allow you to withdraw your money they had many Chinese and Hong kong Girls Available who Steal your All money When You asked for withdraw they ask you to keep delay 10 days - 20 days etc

Tip for consumers:
They are scammers Please totally Avoid Thanks

Thumbnail of user johnf4559
1 review
0 helpful votes
November 25th, 2022

This is a great site to invest in. I have made very good profits on it. I hope to add more ways to invest

Service
Value
Shipping
Returns
Quality
Thumbnail of user theresawc
1 review
0 helpful votes
September 22nd, 2022

I haven't fully understood it yet, but it's gotten interesting so far, but now I'll give it 5 points

Service
Value
Shipping
Returns
Quality
Thumbnail of user julioe43
1 review
1 helpful vote
September 20th, 2022

There is no mining service, which I am most passionate about, but unfortunately Bitzelex does not have this service.

Tip for consumers:
Add service

Service
Value
Shipping
Returns
Quality
Thumbnail of user troyb460
1 review
1 helpful vote
March 13th, 2023

This plate form is the biggest scam ever. You will never be able to withdrawal your profits. They make up all these reasons you can't withdraw your funds.

Thumbnail of user cg633
1 review
1 helpful vote
November 19th, 2022

Try to the withdrawal and it keeps saying that is under review which makes no sense why would it be under review if cryptocurrency usually transfers within a matter of minutes or seconds good luck getting your money back

Service
Value
Returns
Quality
Thumbnail of user ronaldp1048
1 review
0 helpful votes
May 1st, 2024

They kept on making me add fees until I realized that they were one big scam. They charged me for taxes upfront which was illegal and it didn't stop there. Don't go near them!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Bitzelex?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Bitzelex?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business