• Bluecare Express

Bluecare Express

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Overview

Bluecare Express has a rating of 1.4 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Bluecare Express ranks 327th among Shipping sites.

  • Service
    11
  • Value
    10
  • Shipping
    11
  • Returns
    6
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
2
See all photos
How would you rate Bluecare Express?
Top Positive Review

“Wow! Amazingly fast!”

Shawn B.
7/1/22

Got my package 2 days before the estimated delivery date, very well done! Can't say that a lot of delivery services would go above and beyond, I'm very happy with their service.

Top Critical Review

“Avoid, they steal your parcels,”

Mike B.
1/6/24

Absolute scam of a company stealing parcels. Bought an item from a company on Ebay and they used this scam company to deliver. They said the item had been delivered and when I contacted them to say it hadn't they sent a photo as proof of my front door showing the package. The front door was of an internal flat No18 and I live in a Victorian cottage No 18. I have since tried to contact them and they are avoiding me. Looking at the reviews here I would avoid them at all costs.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user mikeb3581
1 review
0 helpful votes
January 6th, 2024

Absolute scam of a company stealing parcels.
Bought an item from a company on Ebay and they used this scam company to deliver.
They said the item had been delivered and when I contacted them to say it hadn't they sent a photo as proof of my front door showing the package.
The front door was of an internal flat No18 and I live in a Victorian cottage No 18.
I have since tried to contact them and they are avoiding me.
Looking at the reviews here I would avoid them at all costs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user richarde1402
1 review
8 helpful votes
March 2nd, 2023
Verified purchase

Bluecare said they tried to deliver to my house twice, it's not at my house, it is at the post office a parcel locker. Driver said he had no access to front door, what a load of BS. The post office has two front doors. Either too dumb or just lazy!

Thumbnail of user tokiwon819
1 review
0 helpful votes
October 25th, 2023

This has got to be the most stupid, illogical and just plain absolutely dumb situation I have ever heard of. Even Amazon rings My Bell to let me know a delivery has arrived! This is why you have two lousy Stars; if I could have given you none and still wrote a review I would have done that. You people suck and are the worst! You must hire people that can't think and process logical thoughts. You need to ask them to ask themselves if they would appreciate someone delivering something to them in the same manner? Totally unnecessary and absolutely dumb! I am so angry right now I am absolutely spitting!

Tip for consumers:
Absolutely sloppy work; whoever the actual delivery person is there is no intelligent thought process. All you had to do was ring the bell!!! So, it was stolen because of your delivery persons lazy, sloppy work ethic! BLUE CARE EXPRESS DELIVERY SERVICE; THIS IS WHY YOU HAVE ONLY TWO STAR RATING!!!!! IF I COULD HAVE GIVEN YOU A REVIEW WITH NO STARS I WOULD HAVE!!! Go with god; your company can't be in service much longer with any luck.

Products used:
NOTHING. WHEN THEY DELIVERED MY PACKAGE THEY LEFT IT OUTSIDE AND DID NOT RING MY BELL TO ALERT ME THERE WAS A DELIVERY. WHEN I RECEIVED THE EMAIL THIS MORNING ALMOST 9:00 A.M., IT WAS DELIVERED LAST NIGHT ALMOST 6:30 P.M. I LOOKED OUTSIDE THIS MORNING AND THERE IS NO PACKAGE!!!

Service
Value
Shipping
Quality
Thumbnail of user larrys1670
1 review
3 helpful votes
October 10th, 2022

Package is taking forever to get to me. No live tracking. Just shows where it might be... not where it ships from or where it's at. Wondering if this is a legitimate program. Of course ebay believes it. After reading other reviews, I am a little skeptical at this point. But still waiting

Tip for consumers:
ask if seller uses Bluecare express before buying

Products used:
Dry mix for fireplace repair

Service
Value
Shipping
Returns
Quality
Thumbnail of user nab5
1 review
8 helpful votes
January 20th, 2021

Placed an order with ebay seller usa*stores - order not received despite receiving a 'tracking number' showing delivery by Bluecare Express. The bogus tracking confirmation was enough for ebay to initially support the seller but after an appeal ebay refunded my money. Steer clear.

Thumbnail of user williamd3220
1 review
5 helpful votes
December 21st, 2022

Item sent to the wrong address with a pic of their door. Doesn't even look remotely close to the same door. I've sent them an email regarding this so we will see how they respond. As of now 1 star until they make it right.

Thumbnail of user lp238
1 review
4 helpful votes
June 16th, 2022

My second time to be scammed by BlueCARE. They are a fake shipping company. They generate fake shipping track numbers to get by Ebay security. When you ask BlueCARE about the email that proves they delivered, they will tell you that they have photo's of the drop and that it is confirmed. I was ripped off by them 3 months ago, now another Ebay seller scammed me with them. From now on, I will email every seller and ask, do you use BlueCARE? If they do, I will not purchase. BlueCARE is workers, lie for a living. Sellers that use them, aren't any better.

Tip for consumers:
Thanks to this site for getting these scammers under the lights.

Products used:
cosmetic

Service
Value
Shipping
Thumbnail of user tomaszg18
1 review
5 helpful votes
January 4th, 2023

Rubbish company. Don't use. Delivering to wrong address and don't care. No customer phone number only mail. No response from mail.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kikinp
1 review
3 helpful votes
January 4th, 2023
Verified purchase

Bluecare Express says they delivered my package, they never did!, tracking showed it was delivered at 9:34 am at my front door while I was working on my car at that time, I NEVER saw anyone getting close to my door at that time, stay away from ebay sellers who use that service. Even times shown on "tracking" look suspicious

Thumbnail of user cjl35
1 review
7 helpful votes
March 10th, 2022

I placed an eBay order, which was through a seller in Indonesia (learned this after the fact). The seller (anugraoes-0) sent my package to be delivered by via BlueCare Express. They delivered the package at 8:10pm after dark - left it without any security whatsoever on the concrete outdoor entry to my business long after we had closed - right next to a homeless person's "packing pad nest" (shown in their delivery photo). This is basically on the sidewalk of a heavily trafficked, after-hours nightlife street. Any delivery person with a shred of integrity and common sense would know with certainty that this package was going to be stolen within minutes. BlueCare delivery prides itself in "providing a truly secure shipping service to ensure your deliveries arrive safe and sound." What a fraudulent, bad JOKE! And their chief protector, Ebay, decided to resolve this problem issue I raised by declaring that the package WAS delivered, therefore, my case is closed. I just wasted a lot of my time, effort and money by purchasing through eBay. I trusted them all to simply send me an order I placed in good faith on eBay -- and they all failed MISERABLY! BlueCare is a very unprofessional, negligent and obviously fraudulent shipper -- BEWARE! AND eBay couldn't possibly care less about the negligent actions by their sellers and shippers or the fact that their customers are getting screwed over royally.

Tip for consumers:
Do NOT use BlueCare Express shipper -- and be VERY wary of any purchases made through eBay!
And be absolutely certain to NEVER trust the seller anugraoes0 on eBay -- who took my money and failed to hire reliable shipper. Package was left on busy sidewalk next to a homeless person and stolen. Seller claims it was delivered, so I am simply out of luck. eBay supports this behavior -- told me no refund - case was closed!

Service
Value
Shipping
Quality
Thumbnail of user joset480
1 review
5 helpful votes
October 13th, 2022

My package never got too my home it said delivered? Somewhere in my city but doesn't say too my home?

Tip for consumers:
Make sure ur seller does t use this parcel to shipp ur stuff

Products used:
Not this shipping parcel ever

Service
Value
Shipping
Returns
Quality
Thumbnail of user shawnb680
1 review
0 helpful votes
July 1st, 2022

Got my package 2 days before the estimated delivery date, very well done! Can't say that a lot of delivery services would go above and beyond, I'm very happy with their service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user martink479
1 review
3 helpful votes
March 20th, 2023
Verified purchase

The driver put in thier notes that they delivered the item and was handed to resident. But that didn't happen at all BECAUSE I WAS NOT IN THE HOUSE AT THE TIME OF DELIVERY my neighbours have told me that there was nothing delivered to my house that day nor was there anyone attempting to deliver anything to my house.
I get on the them about it and they tell me to contact the vendor...
And now there is no response from them at all.
The driver has blatantly Stole my parcel! And like every other review about them on this site ebay has backed them 100% and won't listen when I tell them that bluecare express is not responding at all! So now I'm down £159.99 and ebay/bluecare express couldn't care less

Tip for consumers:
Ask if the seller uses bluecare express and if they do avoid them and never speak to or order from them

Products used:
An impact gun would have been used if I had received it but it didn't arrive at all

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryanv283
1 review
0 helpful votes
November 25th, 2022
Verified purchase

I got my package delivered by Bluecare Express, and I had a really good experience. They are a very reliable company that delivered the item, safe and sound. I would recommend bluecare to anyone looking for fast and reliable service

Service
Value
Shipping
Thumbnail of user wandaj373
1 review
0 helpful votes
March 6th, 2024

Tracking number BCECH*******178YQ was delivered on Monday at 11:30 on. No package was left on doorstep. Seller is looking into it.

Tip for consumers:
Why was it saying delivered when it was not.

Products used:
Did not receive the product

Service
Shipping
Thumbnail of user sydneym108
Richard A.
1 review
0 helpful votes
July 3rd, 2020

It's mindblowing how fast they deliver the products. Ordered a couple of things from them and guess how fast I got them. By three days! That is so damn swift and the package was exactly what I wanted too! Thanks

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