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Overview

Bookamillion has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Bookamillion?
Top Positive Review

“Great collection”

Maddy S.
12/24/19

I love their book collection. There are always a wide selection of subjects, at reasonable sale prices.

Top Critical Review

“Order From Anyone But BAM!”

Ronnie T.
12/27/18

I have a Nook, so I thought I would order three books on a subject that recently caught my interest. I ordered from the Nook's manufacturer. Since my Nook was never updated, it would not download any book purchases. Now I would literally have to have a book if I wanted to read about this subject. Fine. Books A Million was the ONLY seller that had ALL three. So I placed an online order. Well, they PROCESSED TWO and SENT TWO, but the third (and the one based on the Showtime series) was NEVER sent and was listed as pending. I could NOT change payment method, nor could I cancel the order and shop from a vendor who would gladly send me the book. I went on chat. Yes, they cancelled the order, but they NEVER EVER gave an explanation of why they REFUSED to send the book or why it was CONSTANTLY pending (or what that meant for that matter!). Because of this, I will think twice about placing a book purchase online from Books A Million in the future.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user maddys18
6 reviews
3 helpful votes
December 24th, 2019

I love their book collection. There are always a wide selection of subjects, at reasonable sale prices.

Thumbnail of user ronniet12
36 reviews
123 helpful votes
December 27th, 2018

I have a Nook, so I thought I would order three books on a subject that recently caught my interest. I ordered from the Nook's manufacturer. Since my Nook was never updated, it would not download any book purchases. Now I would literally have to have a book if I wanted to read about this subject. Fine. Books A Million was the ONLY seller that had ALL three. So I placed an online order. Well, they PROCESSED TWO and SENT TWO, but the third (and the one based on the Showtime series) was NEVER sent and was listed as pending. I could NOT change payment method, nor could I cancel the order and shop from a vendor who would gladly send me the book. I went on chat. Yes, they cancelled the order, but they NEVER EVER gave an explanation of why they REFUSED to send the book or why it was CONSTANTLY pending (or what that meant for that matter!). Because of this, I will think twice about placing a book purchase online from Books A Million in the future.

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