• Bostonpizzaco

Overview

Bostonpizzaco.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

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Reviews (1)

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Thumbnail of user daphnes26
8 reviews
17 helpful votes
January 26th, 2023

I ordered from this place for a pick up. When I tried to give the person who took my order my card number he was annoyed. I told him someone else was picking up for me and he put me on hold for quite a while. I placed my order which included a pizza. When we opened the box the pizza was dried out and the whole thing was burned.

I called and after I explained what the problem was, the guy on the phone said, "What do you want me to do about it?" I said, "Maybe you could make another one, because we can't eat this one." He said, "We're not going to do that. Please hold." I was on hold for a long time. He came back and said he told his manager and they cannot rectify this. I told him I was going to write a review on Sitejabber and Yelp and he said, "Go ahead."

Thus, this review. I will never go back to this establishment again. The attitude toward customers is unacceptable.

Tip for consumers:
I wouldn't order from this company. Everyone makes mistakes and things like this sometimes happen. However, when the company asks what you want them to do and then refuses to cook another pizza, that's a problem.

Products used:
We couldn't eat the pizza. It was completely dried out and the entire pizza was burned.

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