• BtcMarketCap

BtcMarketCap

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Overview

BtcMarketCap has a rating of 2.4 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. BtcMarketCap ranks 272nd among Stock Trading sites.

  • Service
    5
  • Value
    4
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate BtcMarketCap?
Top Positive Review

“Virtual trading rooms are the future”

Jennifer W.
2/21/22

Virtual trading rooms are the future, no doubt about it! With all their features and customer service available 24/7 at your fingertips there's nothing that can hold you back from being successful. I was a total novice when I joined them but now after only one month with this amazing platform my profits were up 10%. Nowadays traders like myself don't even want anything else because they know how good these platforms really work—all thanks to an incredible team behind us!

Top Critical Review

“SCAMMERS”

Arthur S.
12/30/21

DO NOT GIVE btcmarketcap.com A PENNY. It is a scam and they will steal you of your dreams and whatever savings you give to them. As soon as you want access to your funds they will keep asking for more for fictitious taxes and fees. I lost many thousands, Do not fall into the same trap. Take this warning very seriously. They operate out of unregulated territories and use spoof phone numbers. If I could give this company a negative rating, I would. DO NOT BE ANOTHER VICTIM TO THIS SCAM

Reviews (34)

Rating

Timeframe

Other

Thumbnail of user jenniferw2431
1 review
1 helpful vote
February 21st, 2022

Virtual trading rooms are the future, no doubt about it! With all their features and customer service available 24/7 at your fingertips there's nothing that can hold you back from being successful. I was a total novice when I joined them but now after only one month with this amazing platform my profits were up 10%. Nowadays traders like myself don't even want anything else because they know how good these platforms really work—all thanks to an incredible team behind us!

Thumbnail of user jennyh308
1 review
0 helpful votes
September 25th, 2021

I was given a trustless trading platform that offered me complete freedom to trade without any loss or security concerns. The materials provided were suitable for all levels of traders, and the tools available allowed me access to amazing charts and market analysis resources. The account type I chose gives me a dedicated manager who helps with my monthly 12% profit rate.

Thumbnail of user garyt577
1 review
0 helpful votes
December 30th, 2021

DO NOT GIVE btcmarketcap.com A PENNY. It is a scam and they will steal you of your dreams and whatever savings you give to them. As soon as you want access to your funds they will keep asking for more for fictitious taxes and fees. I lost many thousands, Do not fall into the same trap. Take this warning very seriously. They operate out of unregulated territories and use spoof phone numbers. If I could give this company a negative rating, I would. DO NOT BE ANOTHER VICTIM TO THIS SCAM

Thumbnail of user annes1191
1 review
0 helpful votes
March 1st, 2022

This trading platform allows new and experienced traders alike to find information on how they can improve their options. From the FAQs section all of Account Manager help, there is no lack in knowledge about what you need for your account! I like that this site offers asset selection- it would be even better though if we had more customization options such as background colors throughout different parts within our websites' interfaces.

Thumbnail of user wendyd473
1 review
0 helpful votes
February 11th, 2022

The BTCMarketcap trading platform provides an excellent experience, with its customer support system being available to all users 24/7. All client money is protected by 2FA security credentials which guarantees your safety in case you're worried about any potential hacking attempts or data loss from other sources. So, I had some relief when I found out how safe they are!

Thumbnail of user guyl126
1 review
1 helpful vote
March 5th, 2022

They took my money about a week ago and that's it. They told me they would call me to set up my account. Received an email from Monica Ruslanova stating she would call me and she hasn't. Left numerous email messages and called the Canada number. No answer. I'm being ripped off!

Service
Value
Quality
Thumbnail of user sherrilll4
1 review
0 helpful votes
February 12th, 2022

This site has everything a trader could want! The interface is simple and easy to navigate, while also providing specialized tools that will make trading faster than ever. However, there's one thing missing: an option for changing their theme between light or dark mode--I think this would be perfect addition so you can adjust your viewing experience accordingly.

Thumbnail of user jkd3
1 review
0 helpful votes
September 19th, 2021

The platform is user-friendly, which allows traders to feel free to trade without fear of loss or safety and security concerns. The educational materials are great for all levels of experience in trading. Trading tools like charts on the platform makes it easy even for beginners who may have no previous knowledge about trading.

Thumbnail of user karens3358
1 review
0 helpful votes
January 17th, 2022

I've had a positive experience with BTCMarketcap so far - their research tools are some of the best I've used, and their customer service life has been super helpful in answering all of my questions. They do not have any video tutorials which makes it inconvenient at times, but other than that they're a solid company!

Thumbnail of user leahp209
1 review
0 helpful votes
March 27th, 2022

Stay clear of this company. They refuse to issue refunds. And never make money as promised before grabbing your deposit. They will call you asking for tonnes more money. Very rude when you won't hand them more money they are asking for. I guess you can call them unprofessional thugs.

Tip for consumers:
Find a reputable company to work with

Products used:
Eth, btcmarketcap

Thumbnail of user scotth1725
1 review
3 helpful votes
January 20th, 2022
Verified purchase

These guys are scammers, thankfully I only deposited a small amount with them. The "Chief Trader" Max Villanueva seemed somewhat helpful at the start but when I wouldn't invest more money with them he tried calling me out on it and lost all interest. Have not been able to contact since. "Account Manager" Steven Jensen also refuses to get back to me. They're platform requires 7-10 business days for withdrawal (should've been a red flag instantly). All I've heard back from "Support" is its been passed on to the finance department. I've all but accepted I won't be getting my money back but hopefully people see this review before investing with these scam artists. Photos with both persons information is shared below. DO NOT SEND MONEY TO THESE PEOPLE.

Tip for consumers:
DO NOT USE BTCMARKETCAP.COM FOR INVESTING. THEY WILL STEAL YOUR MONEY!

Products used:
Crypto Trading Platform.

Thumbnail of user depayj
1 review
0 helpful votes
September 21st, 2023

They froze my account and I couldn't withdraw any money from my account that have a lump sum inside it, this platform is programmed to take your hard earned money and mute on you, I was lucky to come across TradeRecovery.Org and they rescue me by getting back all my money back in full. Shame on them

Service
Value
Thumbnail of user paulinef74
1 review
1 helpful vote
November 24th, 2021

BTCmarketcaphas some great educational material available on their website free of cost! Of course, I want to recommends them without any hesitations!

Thumbnail of user lucyt141
3 reviews
1 helpful vote
June 4th, 2022

I invested $7500USD. After 3 months trading they stopped calling. I tried to withdraw and they made excuses. 4 months later they still have my money. The whole operation is is a sophisticated scam. Don't invest. They are happy to steal people's money They used coinspot to convert the money to Bitcoin and carry out their scam transfers.

Tip for consumers:
Avoid

Products used:
Got scammed

Service
Value
Quality
Thumbnail of user janh481
1 review
0 helpful votes
January 11th, 2022

BTCMarketcap has been a great investment company for me! They offer a lot of features that make it easy to invest, and their customer service life is always available to help with anything I need. They're constantly updating their tools and services which makes them one of the best companies out there!

Thumbnail of user annc859
1 review
0 helpful votes
November 1st, 2021

The platform is user-friendly, not very complicated for beginners like me. It has an extensive range of assets traded within the exchange. Most of the important features are available including graphs, charts, and more. To begin with, their customer support team was not helpful but however, it seems like they have stepped up their game so hopefully, things will change for better in the future!

Thumbnail of user brianh2025
1 review
0 helpful votes
September 24th, 2021

With a great variety of tools and customer service, the platform is safe and secure. Although they have some options for payment methods such as PayPal, I'd like to see more available choices.

Thumbnail of user peterb1944
1 review
0 helpful votes
December 23rd, 2021

I signed up with the min. Trading deposit. I was promised assistance and had a trading demonstration. We had various delays in 2 weeks then. I was introduced to the trading website called CoinSmart, we had trouble setting up a password. At this time I felt insecure, emailed 3 website staff that I was not satisfied, and asked for a refund, all within 14 days. Now I am being told that I canceled too late and that I never purchased any trading privileges, rather that I purchased educational material.
Makes no sense at all. I am reluctant to rate this with one star!

Thumbnail of user juneb243
1 review
0 helpful votes
December 18th, 2021

This trading platform has a great FAQ, glossary and account manager help that really provides you with many options. They'll answer all of your questions as fast they can! I loved going through their glossary section and learning new terminologies.

Thumbnail of user petem312
1 review
0 helpful votes
May 6th, 2022
Verified purchase

BTCMarketCap are a den of thieves. NEVER give them one single penny! NEVER contact them. Three months ago I inquired about bitcoin investment. It was not for me. I did NOT send them any money. During an on-line briefing with VICTOR VOLTZ their "head trader", he accessed my bank accounts and stole over $1300 from my overdraft account. I confronted him about it and he reassured me it would be returned. I immediately started the withdrawal process, supposed to take 7-10 days. 3 months later They still have my money, and no amount of trying to contact them has made any difference. My account is still open with my funds in it. I cannot access it, they will not return it.
BTCMarketCap IS A COMPLETE FRAUD IN EVERY SENSE OF THE WORD.
BTCMarcetCap ARE CRIMINALS IN EVERY SENSE OF THE WORD

Tip for consumers:
Your money WILL BE STOLEN if you contact BTCMarcetCap.
NEVER contact them !

Products used:
The service was supposed to be crypto trading, it ended up as pure theft of my my money directly out of my bank account without my permission and against my will.

Service
Quality
Thumbnail of user andrewe606
1 review
0 helpful votes
February 14th, 2022

The peace of mind this platform provides is unparalleled. Not only does it protect your funds, but you have access at any time through live chat online chats with an operator who will help determine what step should be taken next!

Thumbnail of user lisah2672
1 review
0 helpful votes
December 10th, 2021

This trading platform is an excellent resource for new and experienced traders alike. From the FAQs section to account manager help, there's no lack of information on how you can make your options even better! However, there is just one drawback and that is lack of language options.

Thumbnail of user jessicah1625
1 review
0 helpful votes
December 15th, 2021

I like the selection of assets and account types, but I feel it would be even better with light or dark themes for this platform.

Thumbnail of user andrewy448
1 review
0 helpful votes
May 18th, 2022

This people are scammers. They take your money and give you sc trading account. When you try to withdraw they won't let you withdraw anything

Tip for consumers:
Beware of them it is scam

Service
Value
Quality
Thumbnail of user patriciac2176
1 review
0 helpful votes
October 10th, 2021

The Btcmarketcap trading platform offers an excellent customer support system that responds to all user requests quickly and efficiently. All client money is protected by 2FA security credentials which makes it very secure in case you're worried about hacking attempts or losing your data in some other way.

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