Bullets.com

DAMN! The same thing just happened to me... Site said they had item in stock, the shipping and prices were cheap so I added a few other items I really didn't need.

I hit place order... Then it tells me my main purchase was not in stock and charges me a hazmat fee anyway! Suddenly the "Cheap" items are all I am getting and they are not cheap at all! What a damn rip off!

Too many other good business to waste time with these people. So frustrated and they are closed!

Just like the others, I placed an order that was cancelled a few days later by bullets.com. I hope they aren't selling everyone's credit card information that they collect.

Their self-imposed shipping restrictions prevent potential customers from purchasing items legal in their jurisdiction. They are effectively anti-Second Amendment and play right into the hands of the gun control lobby which operates under fear, uncertainty, and doubt.

Placed an order, received a confirmation email, and then... nothing. No communication, no bullets. Just called (it's now been almost a month), and was told that they don't have an online inventory system that tracks orders against supply. As a result, they have no idea what they have to sell. Was further told that they SHOULD have sent me an email stating that the order was cancelled. They did not. They fell down on order fulfillment and customer communication. They will never get my business again. No business integrity. No business acumen. I suspect that they don't have much inventory, and that it's just a pipe dream and wishful thinking on their part that they can successfully run a real world business.
Bottom line: STAY AWAY!

Our company ordered a gun stock from this company based on their advertised price saving us approx. $30 from other notable online distributors for the product (Pro Mag - Archangel gun stock product). We placed the order in a time frame allowing a full week for delivery so we could complete our build by the weekend scheduled for our customer's event.

When we received the product it came in a very old and weathered and OPEN clam shell package that was tinged yellow with age, covered in dust and the UPC code was worn and faded. When we inspected the product it clearly showed signs of wear and prior use and all the required hardware for the product was missing. The company basically sent us a used item KNOWINGLY. There is no way you could not tell the product was an open package and that the item was used - just seeing it in the old opened and tattered packaging was enough indication when their staff boxed it it for shipping - they knew this item was not a new retail product.

When we called to get the situation immediately corrected we instantly got a HUGE run-around and it took 3 calls in to finally speak to someone who said they would TRY and help us but was told the management parties responsible for approving returns and replacements was located in another state and that their hands were tied until someone in upper management would be willing to approve the return and shipping. We requested a BRAND NEW retail product be sent to us immediately so that we could complete our build in time and based on the time frame this required the item to NOW be sent 2nd day air.

We called again early the next morning to inform them that we sent back the USED item they sent us via UPS that day at 9:00am EST and we provided the UPS tracking number for them. We were informed that the item was setup to be replaced but had still not been approved by upper management as well as the request for 2day shipping as that the customer support staff was not authorized to approve shipping nor returns of any kind! They would NOT provide any contact information to anyone in "upper management" nor were any names of these people provided. Later that day a rep from the company did call to say the return replacement would be shipped out.

When we finally received the replacement item to our surprise once again the item arrived in another old and open clam shell package with no parts kit, no hardware, no anything required for the item and leaving us stuck with another defective gun stock and our money COMPLETED WASTED!

This company not only has a very flawed and non-customer focused set of policies but it also has no regard for the inconvenience they infringe on their customers yet alone their gall to send used, damaged, or open box products to customers without indicating such on their product descriptions or in advertising. We highly recommend that anyone thinking of doing business with this company should look elsewhere and STAY AWAY from them or risk being scammed and cheated.

We have yet to resolve the issue and because of their negligence and failure to perform and deliver a NEW retail product as advertised it has now cost us MANY times over what the original product cost was.

BUYER BEWARE - stick with reputable distributors if you want real products and service - this company is a sham.

Not once, but TWICE I ordered ammo from these guys. I had a receipt and an order confirmation email IN MY HANDS, only to receive (a couple of hours later) an email from them stating that "due to high demand" my order had been CANCELLED. They did this to me two times... in two weeks. The first time, I gave them the benefit of the doubt. But to screw me TWICE and then have the nerve to tell me how I'm a "valued customer" and ask me to "please check back soon as inventory is updated frequently", now THAT is some real cojones. As far as I'm concerned, I wouldn't give these guys a nickel, if they were trying to sell the last friggin' bullet left in the world during a zombie apocolypse. Do yourself a favor if you shop for ammo online. Avoid bullets.com because you won't get anything but higher blood pressure