Bullrun Flag

Awesome quality, nice and sturdy. The dogs were even excited about them and have been prancing around showing them off. A wait to get them but definitely worth the wait. I was concerned when I wasn't able to see progress on the website but the company was very communicative and kept me updated the whole time. 10 stars for their quality, customer service, and communication. If and when we need new collars we will be back. Will definitely tell our friends!

I will not lie after reading the reviews a couple weeks after my purchase I was a little nervous
But they explained they were behind and would have my order sent out soon as possible. I felt a little skeptical but gave it more time
A week later finally got it! And it's great material feels sturdy and looks perfect on my furry babes I do recommend

I purchased a flat dog collar for my dog around early April and even paid the extra $20 for a rush which claims 1 week time. I received an email on April 10th advising that my order was in the last stages of production and it will ship soon and a tracking number has been added to your order status page(Not yet shipped! Please allow a couple of days for the tracking to update).

On or around April 15th I checked for an update and saw that a tracking number had been assigned and USPS stated that a shipping label had been created and they were awaiting the item. However when I still saw no movement from this status on April 17th I reached out via phone and email. No response. The phone number provided has an automated message and a full voicemail.

I sent follow up inquiry via email on the morning of April 24 and someone responded that afternoon stating they would investigate the matter further and provide me with an update as soon as possible.

Today is April 27th and my tracking update via their website states shipped but USPS tracking still reflects the April 10th status of shipping label created, USPS awaiting item. I am aware that my interpretation of "rush" may be misaligned with theirs but at a minimum it would be ideal to just have someone communicate in a timely fashion. Supply chain delays are common and I am really understanding of that but if the item was still going to take as long as the standard shipping then I would have preferred to utilize a larger company who can handle their order volume appropriately.

Received a great product, the owner and I exchanged a few emails and was so transparent about everything. Told me that it was in the process of being shipped and that's just what happened. I received it within the week. Great collar and great customer service. Will order from them again. Mahalo Bullrunflag!

I was lucky enough to get a response to all of my emails. They changed the size of the collar when I explained we originally ordered for our then small english mastiff puppy and realized the collar wouldn't fit by the time it arrived. I was very scared this company was a scam but we finally got it today. It's very nice and fits him well and can easily be adjusted as he grows. I will be honest I probably won't order from them in the future but I'm happy with the product I eventually received.

I wanted a new tactical collar for my Great Dane. I found Bull Run on social media. I started looking around and found the perfect camo collar for my "little" girl. It's perfect with the padded handle, camo design, large pink "ATHENA", and pink US flag. It's the perfect size. I cannot say how happy I am with this. The rest of my collars will come from Bull Run.

About a year ago my 12-year-old daughter at the time was struck by a train. I took my 3-year-old Dogo Argentino "BUBBABEAR "to owe you medical center children's ICU and we both stayed with her for 19 days 24 hours a day until she came out of her coma. The very next day I was separated from BUBBABEAR and couldn't find him anywhere! After for long months I was notified by dream Dogo Network that he had been found 150 mi away from home. I immediately went and got him back! After that I wanted to call her that was strong and good looking to celebrate his homecoming. I contacted Bull run and then listen to my story and immediately expedited my order. It came within 10 days and not only is it a strong well-built caller but it is also really good looking! Thank you very much Bull run for doing exactly what you said you do! Sincerely Brandon and BUBBABEAR!

I am overly pleased by this collar! The quality is great and the fit is perfect. I will be ordering again for sure! My GSD is 77 pounds and I ordered a size medium with padding, a handle and in the color black with military gold stitching for the font.

I bought a collar with AirTag holder for my dog. After reading the reviews I was a little worried but Bullrun exceeded my expectations every way. If you need work done I would 10 out of 10 recommend them. In fact I will be ordering collars for all 5 of my other dogs from them!

After contacting them several times with no responses- I finally sent them a chat on their main page. I stated very clearly: when I made my purchase- and what their policy relays in shipping managment and return policies. I made it clear that they were WAY beyond the point of delivery and that if my product was not here by the end of January, I expect a full refund OR id be filing fraud on the charge and suing.
AND LORD BEHOOOLLLDDDD I receievd a notification from USPS that my product was being shipped and it should be here by Jan 22,2019 :) . Way later than Christmas. But LATE is better than NEVER. Im interested to see what my Product looks like and the quality of the patch.

They will give you the run around but your item will NEVER arrive. Eventually created a shipping label after I complained enough but they still never sent it.

I agree that the customer service could use some improvement. That being said, I received the collar for my dog on January 19,2021. I ordered the collar on October 17,2020. Roughly 12 weeks. The quality of the collar is received is excellent. I love the collar. It is so badass on my boxer.

Instead of dogging on these guys, calm down and wait and you will get a great product.

I've ordered custom work from several companies and I'd have to say Bullrun Flag by far makes the best of the best. I had a slight issue with delayed shipping on my first order however they have great customer service and made things up on my second order. Great company and great products, I highly recommend them!

Quality work but highly disappointing when there's an issue with their product and they have no comment or direction in fixing the issue. I have reached out numerous times through email and calls. I have heard nothing back. We wanted to support a small business so we went with them and it's unfortunate because I could have went with another company and avoided dealing with this nonsense. Your customers should be top priority and obviously this isn't the case with them. I ordered multiple products from them and can only use one…

I recieved my Trump hats it took alittle longer to get them but I did. I am very happy with them. The material is good quality. I am happy with them.

I was skeptical after seeing these reviews but decided to place my order anyways. It took exactly 2 months and 3 days for me to receive my order. Just like the website said so, "Estimated Turnaround Time: 8 Weeks." The collar is of good quality and I don't see it breaking any time soon. If you're not in a rush I highly recommend buying. If not, I believe TacticPup ships faster, but it is a bit more expensive.

9 weeks to wait for an order to arrive, they dont answer the phone and are horrible with emails. Poor quality custom lettering on dog collars.

We just received the order and the collar is freaking amazing! Wow I can't believe how great it was made. You really did incredible workmanship on it. My sister saw it and will be ordering one as well. I'm sure many friends will see this and want it too. Thank you again! The buckle was nice and heavy metal not cheap plastic. The stitching was great a d the collar was nice and wide. It does take a while to get but definitely worth it if you want something original.

I left a very negative review, after having the same experience that everyone else is having.
But the order eventually came, and it is a quality product (embr. Keychains)

Seems like the merchant is over his head, and trying to catch up to the demand

My dog fits perfect in her new vest & collar! The cops now look at our dog like she's a military pup! They've actually complimented it already. I absolutely love that the leash has quick release, so helpful. The collar is beyond amazing. I would definitely recommend!

We ordered a new collar from Bull Run Flag& Embroidery for our 1 year old pittie puppy-he's approximately 70lbs already. He has a big thick neck& a lot of pulling power so we needed something heavy duty. We purchased the 2 inch Personalized Tactical Dog Collar Custom embroidered K9 Collar with USA Flag Camo Thick Service collar for Large Breed Dogs - With Handle. When we first put it on our boy Ike, he wasn't quite sure about but now he absolutely LOVES his collar! The fit is perfect & having the handle is so nice! The removable patches are awesome, you can add your pup's personality to their collars! Love the buckle, nice heavy duty so he won't be able to break it (I was looking for a collar w a heavy duty buckle, there is NO way he will break it!) We are so pleased with this collar, we will be ordering more products! We were also pleased with the turn around time from when I ordered to when we received it (for being a custom order). Love this business is in USA- specifically in West Virginia! Thank you for your products! We will for sure be ordering more for our other fur-babies!

I will admit, I was getting nervous bc it def took a long time for the collars to arrive… But, they are worth it. Half the price of other collars I looked at. Customer service is great, answers all emails. I was perfectly aware that it could take up to 8 weeks to receive my order, it took 8 weeks. Im happy to say that I ordered 2 more collars after I received my first order. I will gladly shop here again

I ordered in November of 2019, and received it March of 2020. I had no update that it was on its way... it just randomly showed up.