Burpee

2 years in a row I have purchased several different seed packets from burpee. I have 50 yrs experience planting seeds. Out of a dozen, maybe 1 seed will sprout. I have other brand seeds growing in identical conditions that work. So it's not like I'm doing something wrong.

Orders take about a month to get to you. They blame the mail but no other seed company or anything else for the matter I get in the mail has this problem…hummm

Ordered Organic Heirloom Beefsteak Tomato seeds from Burpee in February 2023. Received seeds and started indoors in April, transplanted in early June. I didn't get Beefsteaks, I got mini cluster tomatoes, possibly Cherry Tomatoes. Burpee admitted wrong seeds place in packet, would only return cost and shipping. I have a pathetic Tomato crop and doubt they're Organic. Can never trust Burpee again. Will only order from Harris Seeds from now on.

I ordered tomatoes from Burpee April 7, end of May I had already planted my garden, but contacted them because I hadn't received them. Immediately got an email they were shipping soon. Sent them a response immediately they were too late and I wanted a refund. June 1, I got a package. Poor service, poor customer service and lack of communication. Won't ever buy from them again.

Ordered six packs of tomato seeds including Orange Slice Hybrid. I germinated probably 6 of those seeds and the plants looked odd. I sent a picture to Burpee and they said "oops" it's probably broccoli rabe. They offered me a new pack of seeds or a refund. I responded asking for a refund and they sent me an email saying they were sending me another pack of seeds. I responded saying I didn't want the seeds, no answer. I tried to write a review on their website and the review link is dead. The plant in question is the one on the left.

1. The bone meal bag (their brand) where you tear top strip to then separate the two sides to pull it open so you can later reseal. I had to cut it all the way to the locking device. It was sealed all the way down. Then, even though the two locking parts were still intact (just barely) it will not lock shut. Four of us tried. The whole bag needs to be thrown out after using about 1-2 tablespoons since we were only using it to start seeds.

2. The tomato packet was empty save for two seeds in one corner.

3. Half the packets don't open and needed to be cut with scissors. Not the end of the world but everything came across as extremely cheap in presentation. It was all kind of a joke. Won't buy from them again.

We understand that plants must be shipped based on the Zone that you are going to plant in. However when seeds are ordered late winter they should be shipped as quickly as possible so the seeds can be started indoors and be ready for planting when the time is correct. We have to say that the seeds and plants are excellent quality.

I ordered 92 of various daffodils in September 2022. They shipped in October and, I planted them within 3 weeks (I live outside of Dallas). 4 bulbs bloomed - 4! I called customer service and they did refund all my money. You're better off getting bulbs in a bag from Home Depot or Walmart, which is sad, since Burpee specializes in bulbs!

I bought a plant in fall 2020. It never germinated or bore fruit. I decided to give it some time to see if it would flower or fruit and it never did. The pandemic was distracting honestly and I didn't notice their 1 yr germination guarantee meant that if it didn't germinate EVER they wouldn't help. I emailed customer service and they said very coldly: Your purchase is no longer covered for refund or replacement.

It NEVER bore fruit. It's not like it bore fruit within a year and then died. They didn't even apologize - a human touch makes a HUGE difference and they didn't have one. Very disappointing customer service.

What a waste of money! Delphinium I received only had 1 leaf attached. Plant is so small can't imagine it will survive!

I ordered two live plants. Email said they were delivered by UPS to my porch. After looking all around and asking neighbors on both sides, I found nothing. I opened two tickets as directed on Burpees website and posted a request for customer service on one of their Facebook posts. I never heard from them. It's not their fault UPS didn't deliver to me but UPS said work with the seller and I received No customer service. I won't buy from Burpee again.

I surprised there are so many negative reviews, I have ordered from several other online sites that sent me are beautiful. I order Hibiscus and these have not blossomed yet, but I know they do not always blossom in Y1. I also received two rose plants that have bloomed with beautiful mini roses. Same thing with my hollyhocks. I would HIGHLY recommend and will absolutely order from them again for my flowers!

2 years in a row and after 8 weeks 4 out of 150 seeds started, their seeds are bad so don't waste your money

I have had problems with Burpee shipping live plants as designated for my agricultural zone. Generally the plant arrive in ok condition. Recently, they have claimed a computer error put my shipment back a month and a half even though ship dates started March 27. After repeated calls, email and FB messages to the company to correct the error, they are now stating they have 14 business days to ship it, which will still put me outside of optimal planting time. They constantly avoid correction of their error and do nothing to expedite the product which I have paid for since February. The customer service is spotty and most seem to try to make excuses.

I was excited to get my herbal garden seeds but when I got home and a few days later when I was ready to start to get the germination going I was reading the label and it said *not for human consumption * this is on basil, cilantro and lavender. Now I'm worried if I feed my family these are we going to get sick?

Order placed 1/24 - most items 4 of 7 were shipped (seeds). 3 plants remain MIA even though I have paid for them. Contacted Burbee 2 24 to get status- got a commitment to get an answer with 48 Hrs- it is 120 hrs later and no answer.

I would give them 0 stars if I could, they get my orders wrong, don't have a record of my orders not even on the website when you look under "my orders", they don't send out a confirmation email of what the order is and then have to wait on the phone for 1/2 to one hour to speak to someone when the order does not come. Don't rely on them to call you back it you leave a message! And to add insult to injury, I am calling them due to their error! I will never order from them again. What a waste of time! Denise

Pic: right side = $290 (20% coupon code, plus shipping) from burpee.com, left side = $288 (no coupon / discount) from local nursery.

Burpee sent me puny seedlings with black leaves and broken limbs, most with only 2-3 sets of true leaves. Completely shocking, I'm just sick over it.

Once I hear back from customer service (they requested an email with pics) I'll update.

Update: burpee got back quickly for the first time ever, prob because I put pics all over the interwebs. They refunded more than I asked for, which I really appreciate. The truth is, when I look at the plants I'm left with after the total cost I ended up spending after the refund, I still would not have payed that much for what I have if I had known what I was getting. Customer service was always a complete pain to deal with—until after I put pics up on review sites, then suddenly they were very helpful. Thank you for trying to make it right, Burpee, but I really will not be back for more.

This business sucks. They don't care about their customers in the least. It's planting season and I have no potatoes or sweet potatoes to plant thanks to this over priced company. Do yourself a favor and order elsewhere

Ordered 24 Candybox Impatiens plants. FINALLY received them last week and what a HUGE disappointment. These plants are MINISCULE …. Not sure just what I'm going to do outside of putting them in pots so they can mature. By then it'll be the end of June. I don't know if I'm more disgusted with myself in ordering these or in trusting Burpee. There's nothing special about this particular "mix". I've purchased the same color combination at my local greenhouse for plants 4x the size of these and for far less money. Not even sure they'll survive. I could have purchased two full flats for what I have in these. Never again will I order from Burpee. You guys pretty much suck.

Bought burpee sweet pea old spice mix seeds for $2.79. Worked diligently to follow growing instructions. Started seeds early in ingested greenhouse, pinched plants at proper time. Planted outdoors on June 1. Plants grew nicely but blooms were all dark purple and only two flowers per stem. What a disappointment. All my work and patience for pathetic failure. I'll never trust burpee seeds again. Doubt if they care but wanted to warn other plant lovers.

I purchased seeds on January 19th 2022 the tracking number they gave me was a fake one every time I looked it up it said no information on tracking at this time and here I am 7 Days Later trying to get a refund call the company and get hung up on I now see why this company gets to Stars absolutely horrible customer service and they're thieves they take your money and never send you your product they will be hearing from my lawyer

Ordered an Olympian fig plant, a rose and 2 gooseberries. The fig and rose arrived today in one box. The fig plant was ONE INCH tall. Info said 4 to 8 inches tall. Customer service said that means plant will reach 8 inches when MATURE. What a JOKE! A mature fig tree with large figs 8" tall. So I cancelled gooseberries. Kept straggly rose and tiny fig because I must pay for return; and am too tired haggling, but will NEVER BUY from Burpee again. Pathetic. Picture of $30+ plant in my pot.