• Cambria Bikes

Cambria Bikes

Overview

Cambria Bikes has a rating of 4.8 stars from 12,474 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cambria Bikes most frequently mention customer service, free shipping, and shopping experience. Cambria Bikes ranks 2nd among Bicycle sites.

Positive reviews (last 12 months): 100%
Positive
25
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Talked with customer service guy as I order-- tons of help, polite, personal service
  • Great online shopping experience, and awesome customer service that made sure items, and sizes were in stock.

Critical highlights

No critical highlights yet

How would you rate Cambria Bikes?
Top Positive Review

“Personalized service”

Elissa D.
9/30/23

I recently purchased cycle shoes online from Cambria bike and purchased the wrong size. Alan from Cambria helped me with the exchange which was super easy. I got my replacement shoes super quick! It was unfortunate that the replacements had a manufacturers defect but again Alan to the rescue! He not only replaced them quickly and free of charge but also checked that the replacements didn't have the same defect. Great company to work with!

Top Critical Review

“Understand the delay in shipping during this period...”

SWEE N.
5/5/20

Understand the delay in shipping during this period but shipment has labeled since May 3, and there is no Status till today. Perhaps could change the provider to UPS as I have excellent service from them.

Reviews (12,474)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (81) shopping experience (20)
Thumbnail of user elissad1
2 reviews
0 helpful votes
September 30th, 2023

I recently purchased cycle shoes online from Cambria bike and purchased the wrong size. Alan from Cambria helped me with the exchange which was super easy. I got my replacement shoes super quick!

It was unfortunate that the replacements had a manufacturers defect but again Alan to the rescue! He not only replaced them quickly and free of charge but also checked that the replacements didn't have the same defect.

Great company to work with!

Products used:
Cycle shoes

Shipping
Thumbnail of user alexh1365
1 review
0 helpful votes
December 13th, 2023
Verified purchase

Was looking for 2017 stock fork and Cambria had for a great price (50% off!).

Thumbnail of user narcisom8
1 review
0 helpful votes
December 19th, 2023
Verified purchase

I am really happy with the service and quality,In every purchase I have made

Thumbnail of user johng5082
1 review
0 helpful votes
June 22nd, 2022
Verified purchase

First time ordering from Cambria Bikes. I have been to their site many times but just to look around. I needed a good full face helmet and they had a great sale on one so I tried them out. Easy to order, easy to pay for, simple navigation around the site and the easy return policy gave me confidence to order the helmet as I knew I could return it easily if it didn't work.

Why only 4 stars? It would be nice to get alerts when items ship along with the shipping information. It was sort of I ordered the item and never knew the status of the shipment until the day it arrived. Not a huge deal, but getting the shipping alerts is sort of standard now.

Great job on the important stuff Cambria.

Products used:
helmet

Service
Value
Shipping
Returns
Quality
Thumbnail of user georges947
George S.
1 review
0 helpful votes
June 6th, 2020
Verified purchase

Am happy customer getting my products in few days and great service. Will definitely order more from them if I ever need anything.

Thumbnail of user angieh405
1 review
0 helpful votes
December 28th, 2023
Verified purchase

This was my first to shop with cambria bike and it was pleasant. I will be back for more!

Thumbnail of user erica1229
1 review
0 helpful votes
July 20th, 2023
Verified purchase

Wow, what a great purchasing experience. Cambria bike had the parts I needed at a very good price and they shipped them out very quickly. They were just as expected when they arrived, perfect!
In fact I purchased some more parts from them a little after the first set arrived. I'll be teaching my sister how to build a bicycle wheel this weekend. Thanks for the great service.

Thumbnail of user jimb1417
Jim B.
1 review
0 helpful votes
June 18th, 2020
Verified purchase

Product was exactly as advertised. Took a little longer to ship than I anticipated but that's ok, it arrived in good condition and functions well.

Thumbnail of user ralphg70
Ralph G.
1 review
0 helpful votes
May 16th, 2019
Verified purchase

Incredibly slow shipping. (Ordered evening od 5/13, will arrive by 8PM on 5/22) Although the price was good, 8 days for shipping is excessive when most competitors do it in 3 or less and offer free shipping. I am guessing this is SurePost. Had this been made clear I would have ordered elsewhere.

Thumbnail of user richardr3746
1 review
0 helpful votes
October 18th, 2023
Verified purchase

Delivered in great condition and timely. All zippers work well!

Thumbnail of user michaelp2393
Michael P.
1 review
0 helpful votes
July 7th, 2020
Verified purchase

Easy to use website and very competitive pricing. A well known bike shop supplier for many years..........

Thumbnail of user mattm947
1 review
0 helpful votes
May 12th, 2022
Verified purchase

Cambria has always been great to order from. Great selection, amazing prices, ultra fast shipping, and special sales that keep me coming back to see what else I might need (want). Definitely a go to site for everything biking.

Products used:
Everything biking

Service
Value
Shipping
Returns
Quality
Thumbnail of user matthews178
Matthew S.
4 reviews
21 helpful votes
October 18th, 2016
Verified purchase

I made multiple attempts to place my order, only to be told 'one of the items in your order is out of stock', but not actually informing me which one?! I changed the color of the TLD Air gloves from green to blue and the order went through. All well and good, but not very helpful. Why are the green gloves available to order if they are out of stock (other colors greyed out)? And no option to be informed when back in stock? Regards

Thumbnail of user johns6915
John S.
1 review
0 helpful votes
July 31st, 2020
Verified purchase

Easy and quick - great international shipping rates compared to other US merchants/ eBay suppliers.

Thumbnail of user hugom181
1 review
0 helpful votes
September 27th, 2023
Verified purchase

The process was easy and fast. So I love the shoes. Excellent price as well.

Thumbnail of user joshm907
1 review
0 helpful votes
September 14th, 2023
Verified purchase

Purchased several components and other gear and got a fantastic price on all of it! Quick shipping too!

Thumbnail of user elliotm60
Elliot M.
1 review
0 helpful votes
June 10th, 2020
Verified purchase

I feel like a got a good price on my product so thank you. It was a little harder to navigate through handlebar tape. But still accessible so thank you

Thumbnail of user paulj200
Paul J.
1 review
0 helpful votes
February 22nd, 2017
Verified purchase

More basic info and images would be good. I could not find corresponding Tubes fro tire so I will just get locally..

Thumbnail of user josephr868
Joseph R.
1 review
0 helpful votes
August 2nd, 2020
Verified purchase

Had trouble finding a compatible hub, sensibly priced, with disc brake adapter... your site did it!!!

Thumbnail of user gonzalos47
1 review
0 helpful votes
October 19th, 2023
Verified purchase

Always a pleasure to shop with Cambria Bikes, great prices, excellent customer service and shipping process

Thumbnail of user thomi3
3 reviews
0 helpful votes
April 14th, 2022
Verified purchase

I just started using Cambria bikes for some bike related stuff. A couple of small orders to try them out. Prices, selection, and shipping costs are pretty decent. One small glitch on my first order where they split it into two orders, with no mention of that on the packing list, and said it was "all delivered" when it wasn't. But I contacted customer service, they got back to me and explained the split order, the rest of the order arrived in a couple days and it was all good. I will definitely be checking them out in the future, when shopping bike stuff.

Tip for consumers:
No shipping deal for tiny items. So shipping may cost as much as the item for that one tiny item you need now.

Products used:
Arm warmers, valve adapters, bike tool.

Value
Shipping
Quality
Thumbnail of user nicholasm152
Nicholas M.
1 review
0 helpful votes
April 8th, 2019
Verified purchase

I received the wrong charger with my ebike. I have emailed you regarding the issue and have not received a response.

Thumbnail of user michaelf4578
1 review
0 helpful votes
July 20th, 2023
Verified purchase

I have purchased other parts from Cambria Bikes and they come without a delay or a mess up. I am happy with their efforts on doing a great service.

Thumbnail of user jasonn225
Jason N.
1 review
0 helpful votes
June 5th, 2020
Verified purchase

It was alright. Took the pages a bit to load when going forward and back. Almost no fingerless gloves.

Thumbnail of user darrelp32
1 review
0 helpful votes
September 21st, 2023
Verified purchase

Had a question about an online purchase. Called the San Luis Ob shops and spoke with a young man who was knowledgeable, polite and professional. Great experience. Helmet was a convertible and performed great.

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PAT o.

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