Cambria Bikes has a rating of 4.8 stars from 12,474 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cambria Bikes most frequently mention customer service, free shipping, and shopping experience. Cambria Bikes ranks 2nd among Bicycle sites.
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I recently purchased cycle shoes online from Cambria bike and purchased the wrong size. Alan from Cambria helped me with the exchange which was super easy. I got my replacement shoes super quick! It was unfortunate that the replacements had a manufacturers defect but again Alan to the rescue! He not only replaced them quickly and free of charge but also checked that the replacements didn't have the same defect. Great company to work with!
Understand the delay in shipping during this period but shipment has labeled since May 3, and there is no Status till today. Perhaps could change the provider to UPS as I have excellent service from them.
I recently purchased cycle shoes online from Cambria bike and purchased the wrong size. Alan from Cambria helped me with the exchange which was super easy. I got my replacement shoes super quick!
It was unfortunate that the replacements had a manufacturers defect but again Alan to the rescue! He not only replaced them quickly and free of charge but also checked that the replacements didn't have the same defect.
Great company to work with!
Products used:
Cycle shoes
Was looking for 2017 stock fork and Cambria had for a great price (50% off!).
First time ordering from Cambria Bikes. I have been to their site many times but just to look around. I needed a good full face helmet and they had a great sale on one so I tried them out. Easy to order, easy to pay for, simple navigation around the site and the easy return policy gave me confidence to order the helmet as I knew I could return it easily if it didn't work.
Why only 4 stars? It would be nice to get alerts when items ship along with the shipping information. It was sort of I ordered the item and never knew the status of the shipment until the day it arrived. Not a huge deal, but getting the shipping alerts is sort of standard now.
Great job on the important stuff Cambria.
Products used:
helmet
Am happy customer getting my products in few days and great service. Will definitely order more from them if I ever need anything.
This was my first to shop with cambria bike and it was pleasant. I will be back for more!
Wow, what a great purchasing experience. Cambria bike had the parts I needed at a very good price and they shipped them out very quickly. They were just as expected when they arrived, perfect!
In fact I purchased some more parts from them a little after the first set arrived. I'll be teaching my sister how to build a bicycle wheel this weekend. Thanks for the great service.
Product was exactly as advertised. Took a little longer to ship than I anticipated but that's ok, it arrived in good condition and functions well.
Incredibly slow shipping. (Ordered evening od 5/13, will arrive by 8PM on 5/22) Although the price was good, 8 days for shipping is excessive when most competitors do it in 3 or less and offer free shipping. I am guessing this is SurePost. Had this been made clear I would have ordered elsewhere.
Delivered in great condition and timely. All zippers work well!
Easy to use website and very competitive pricing. A well known bike shop supplier for many years..........
Cambria has always been great to order from. Great selection, amazing prices, ultra fast shipping, and special sales that keep me coming back to see what else I might need (want). Definitely a go to site for everything biking.
Products used:
Everything biking
I made multiple attempts to place my order, only to be told 'one of the items in your order is out of stock', but not actually informing me which one?! I changed the color of the TLD Air gloves from green to blue and the order went through. All well and good, but not very helpful. Why are the green gloves available to order if they are out of stock (other colors greyed out)? And no option to be informed when back in stock? Regards
Easy and quick - great international shipping rates compared to other US merchants/ eBay suppliers.
The process was easy and fast. So I love the shoes. Excellent price as well.
Purchased several components and other gear and got a fantastic price on all of it! Quick shipping too!
I feel like a got a good price on my product so thank you. It was a little harder to navigate through handlebar tape. But still accessible so thank you
More basic info and images would be good. I could not find corresponding Tubes fro tire so I will just get locally..
Had trouble finding a compatible hub, sensibly priced, with disc brake adapter... your site did it!!!
Always a pleasure to shop with Cambria Bikes, great prices, excellent customer service and shipping process
I just started using Cambria bikes for some bike related stuff. A couple of small orders to try them out. Prices, selection, and shipping costs are pretty decent. One small glitch on my first order where they split it into two orders, with no mention of that on the packing list, and said it was "all delivered" when it wasn't. But I contacted customer service, they got back to me and explained the split order, the rest of the order arrived in a couple days and it was all good. I will definitely be checking them out in the future, when shopping bike stuff.
Tip for consumers:
No shipping deal for tiny items. So shipping may cost as much as the item for that one tiny item you need now.
Products used:
Arm warmers, valve adapters, bike tool.
I received the wrong charger with my ebike. I have emailed you regarding the issue and have not received a response.
I have purchased other parts from Cambria Bikes and they come without a delay or a mess up. I am happy with their efforts on doing a great service.
It was alright. Took the pages a bit to load when going forward and back. Almost no fingerless gloves.
Had a question about an online purchase. Called the San Luis Ob shops and spoke with a young man who was knowledgeable, polite and professional. Great experience. Helmet was a convertible and performed great.