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CenterCapsDirect has a rating of 2.3 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. CenterCapsDirect ranks 418th among Auto Accessories sites.
Have been a previous customer several years ago - always considered the site a bit of a scam - increased the price 100% after inquiring about it. Now after ordering a second item 7 weeks ago - cannot contact in any way. Stay away from this site and Jen Haynes' other company - Custom Wheels Direct - order at your peril! Would have rated 0 stars if possible.
Tip for consumers:
Jen Haynes of Lufkin, Texas is the registered owner of both Center Caps Direct and Custom Wheels Direct - both websites need to be shut down immediately.
Products used:
Ordered and paid for center caps for my wife's car wheels. 7 weeks later with no update - Gmail company emails bounce back with an inbox full message, same for other email contacts. Never answer the phone - the message refers you to their email address.
We ordered a replacement cap for our customer, our money was taken, it's been 2 months, and NO cap..
Tip for consumers:
STAY AWAY FROM CENTER CAPS DIRECT
Products used:
NONE AS THEY NEVER ARRIVED.
After searching forever for a cap, I found this company. I ordered a cap, they shipped it that day and I don't have a wheel that looks like crap anymore. If you need a cap order from them.
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