• Cheekys Boutique

Overview

Cheekys Boutique has a rating of 3.0 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Cheekys Boutique ranks 56th among Plus Size sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
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How would you rate Cheekys Boutique?

Reviews (3)

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Thumbnail of user bitteroldc
1 review
0 helpful votes
December 10th, 2022

Love love love the adorable rainbow panties made for me! Wore them with my tutu on my parade float at Long Beach pride and flashed fanny for all! They spelled out "BOCL" (For Bitter Old Cat Lady) and they were nice and sparkly! Thanks Debra!

Thumbnail of user nancym62
38 reviews
190 helpful votes
August 14th, 2018

***Please note the edit at the end of this review.

I first discovered Cheeky's via a Facebook ad. The first and second experiences I had ordering from them were wonderful. They have a disclaimer on their ordering page that states they are a small company and that shipping can take awhile. In the first 2 cases, I had my order within 10 days... no problem.
Now to my third experience. I was out to lunch with friends and wore one of the items I'd ordered from Cheeky's. They asked me about it and in showing them the FB page, we saw a t-shirt we thought would be fun for each of us to wear to a casual event at our upcoming class reunion. Because our reunion was 6 weeks away, we felt we were ordering in plenty of time.
My friends gave me the $ and I placed the order. Within a day or so, I received notification that my order was processing. After 2 weeks, I still had not received a change in order status. It still stated the order was processing. After 3 weeks, I contacted the company through FB messenger. I received an answer stating I needed to contact someone via e-mail. I did that and was told my order would be shipped soon. After 4 weeks, the order status had still not changed. I again contacted the company and was told the order would be shipped on Friday of that week.
Meanwhile, I was doubting we'd receive the shirts in time for our event, so we ordered something else from a different company. Those shirts came in 4 days without expedited shipping.
After 5 weeks, I checked again and was told Cheeky's was in a small town, that they'd had a large volume of orders, and that their post office was really busy. The tone of this message wasn't the most positive. I really wanted to cancel the order as I was certain we weren't going to see these shirts. 5+ weeks to get an order in the mail is beyond excessive in 2018.
This long story ends positively. Our shirts came the day of our event. I'd happened to leave the festivities to come home and let the dogs out. Our shirts were in my mailbox.
While I love the products this company offers, do be aware that you may have to wait a long time to receive your order. 6 weeks from order to receipt is a bit much in my opinion. A simple percentage off my next order would have completely changed my opinion. No apology, no discount, nothing.

Edit - After submitting this review, I received an e-mail from Cheeky's saying they'd read my review. They stated that at the time of my order, new customer service people were being trained and that they may not have known how to handle my situation. Cheeky's has subsequently added a $15 credit to my account. Gotta love that.

Thumbnail of user rhondaf357
1 review
0 helpful votes
January 6th, 2024

I ordered two tops from this boutique and only received one. They never sent me an email or text saying they didn't have the other top. Order status says fulfilled, not true. The only email I received was one saying I had a 30.00 gift card. I responded to this email stating that if the gift card was supposed to replace the top that I ordered ( the web site said it was in stock when I ordered) I did not want a gift card. Instead just refund my original form of payment. I got no response. Will never order from this boutique again.

Products used:
Tops

Service
Value
Shipping
Returns
Quality

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