Cherieday

I still have not received my dress nor given me a refund for the shirt that you say you don't have in stock, and will not be restocked, but yet it's still online, which is false advertising.

Ordered a dress at price of $49. It arrived, poor dime store quality. Doesn't fit. Wrote to them asking for full refund and for instructions on how to return the dress. They offered me $12 and keep the dress. Or a $39 gift card but to their store! Then they offered me $20. Then $23! They play games and I know I will never get my full refund. Scam company.

NEVER use this company. This company is a scam. After charging my credit card they informed me, only because I asked about the status of my order, that the item is not available, no longer in stock and won't be replaced. Yet, you still have it for sale on your site.

The sizing was really hard to determine. I looked in detail at all of my purchases and sizing was very inconsistent. I placed my order anyhow and I'm hoping for the best. Also, concerned about the reviews on returning things. Hopefully everything fits!

Update-sizing seemed true to the charts. I'm keeping two of my four items ordered. Now to start the return process.

Easy ordering. Love the look of dresses.True to size. Beautiful for Spring time

I ordered a dress from them and immediately decided against it. I canceled and received email from them the refund was processed and I'd see it in 3-15 days. It is not 23 days and no refund was made.

Fraud company! Don't Buy from Them.

Will be reporting to Federal Trade Commission and Consumer Protection Agency.

I was excited to get the dress but when I email customer service to say I hadn't received it yet, they tell me I'll have to wait because it is suddenly out of stock. So then I would have to wait a few more weeks to get my dress. I was also offered a 5% discount via email but the discount code I was given to put in at checkout was not accepted. My advice is don't mess with this site. It's a headache.

They were quick to respond but for some reason the dress I bought has become out of stock and they don’t have one to send me despite that I already paid for it.

So far very easy with orders. Received the summer dresses and not what I thought I was supposed to get.

Ordered 2 dresses. Paid nearly $30 for expedited shipping to arrive in time for a special event. Never received ANY confirmation of shipping or expected delivery Never received merchandise nor ANY communication about my order & the special event has passed. I'm requesting a $93 credit to my credit card. I don't need or want this merchandise.

Never received a reply

I liked the dresses in the picture and was told that one ran small. It ran very small. Thin material and delivery took longer than I expected. I am returning one out of the two dresses that I ordered. Glad that the dress I'm keeping has pockets.

Could not ever get product info to come up, therefore do not know fabric of any of these dresses, nor where they are made.

I bought the wrong size of a dress and it had a zipper up the back that I cannot use, so they were so wonderful to give me another dress. So easily done with emails that were very prompt. I will definitely buy more from them. Honest and dependable company.

Ordered a pretty dress for a wedding. It came snagged. They've done everything they can to keep my money. They offered for me to get a full refund if I paid the shipping. They offered a discount if I want to keep the dress. Now they've offered a gift card but it won't be active for nine days, and if I use the gift card, it will not include shipping the new product. What? Not a good first start, and last start for a customer. The dress itself was a poor quality and looks like a dime store dress from a China made company. I wanted to give them the benefit of the doubt, but they're making it very hard to get my money back on a defective product. This is not acceptable as a customer service policy. Especially for a substandard product. I work too hard to spend my money on cheap products and companies that don't stand by them.

Was easy to order, so far everything looks good, will see how it is delivered…But today it has been delivered at last, but I am not happy… The dress itself is very nice, but the size is small for me…Would like to return it…

I have contacted the company at least 4 times and still haven't received my order. It has been being processed for 12 days now. I am frustrated

Still waiting for my order

After 2 or 4 weeks I received word they were sold out of some of the items. What? They wait a month to tell me they are sold out and then didn't way which items were sold out. Terrible customer service.

Just told a month later that some items were sold out through an automated system. Ridiculous!

I will never make a purchase from CherieDay again. I believe this is a scam! Do not buy from this company!

I have not received shipment! It's been well over a week since l ordered and paid for this new dress. I need it for a special occasion coming up next week and will probably need it altered. Need it ASAP!

I had no phone number to contact your company to fine out were was the dress. It was a gift for my granddaughter or Easter

I HAD NO PHONE NUBER TO CONTACT YOU

This fabric of this dress is a wrinkled mess. And there is so much fabric in the skirt that it is not at all flattering. The top of the dress looked pretty online. It would have looked so much better as a shift than this voluminous dress.
Also, the shipping took almost three weeks with no shipping updates or reasons for the delay.

This place is atrocious!

I ordered my dress, paid $48.54 including shipping. The dress arrives and doesn't fit so I send my email asking for return information. In this email I'm told I have to pay for return shipping (ok fine, it says so on their website). As soon as the item is received I'll get my refund of $38.55. Uh what? I paid $48.54. They then say that I won't be refunded for the shipping I ALREADY PAID FOR! Nowhere on their website does it say that I won't get refunded for shipping I already paid for! False advertisement!

So far they keep going back and forth with me and aren't helping AT ALL! Horrible horrible customer service!

Was excited to see the clothing but it never arrived.

I had to enter my order info 3 times before the order went through.