Chillwell.us

I should have known it was too good to be true. A small portable air conditioner no taller than my cell phone advertising that it "Rapidly cools your space instantly!" and "slashs my electric bills" with "big savings." This is blatant false advertising! ChillWell also claims the unit will last 3.5 hours once charged. I thought if it won't cool the room, maybe it would be good to take to the beach. I charged the unit all night and it only lasted one hour! The website is also a joke. Every time you click for instance, "Track my Package", or "Return" you instantly get an error message. So, I sent an email message saying I wanted a full refund of $104.94 (which is their discounted price), and they notified me that "We have a 90-day return policy minus any shipping, processing, handling, and fees. Your 90 days starts from the day your product was delivered. We do not provide shipping labels, return shipping is on the customer. We apologize for any inconvenience this may cause." Which means I get a refund of $80.64 for the privilege of finding out this product is a piece of trash! UPDATE: The next day (after I submitted this review, even though I have not returned the portable air conditioner, my bank showed that I did get a refund of $95.39.

I was so excited to order this product. I mean I have nothing but respect for MIT. I'm renting a room and I have absolutely no money. I'm a teacher and teachers make nothing. My little portable air conditioner came pretty quickly. I was very excited. I followed the directions is the coldest water I could I charged my unit I put it in cold water. In the coldest I could get it turned it on nothing absolutely nothing I didn't drop the temperature in my room for 1°. Doors closed windows closed almost suffocated, I'm gonna return it tomorrow and see how that goes right another review after that process please don't waste your money or your time