Cleverdog.com.cn

On the 3 April at around 5am I woke to many of my clever dog CCTV cameras noisily buzzing? I fired up the app on my android phone to find I had to agree to your new terms and conditions, but the accept button was greyed out and so it is impossible to accept and operate the system on android? I borrowed my wifes Iphone and loaded the app on it. That worked and I was shocked to find 6 of my cameras, the ones buzzing now didnt work and couldn't be reprogrammed to connect back to my wifi? These were the older cameras looking at their serial numbers! You never got Alexa compatibility working, dismissing it as 'cameras too old' in an email reply. Are you under the illusion that killing my older cameras now will cause me to shop again with you? 🤣. I await a solution from you and have raised a support ticket? More than willing to report a positive ending to this sorry saga.
Update...it sems that you have changed the working current (I) requirements, because where as they were reliably working on longer than 1.5M cables for many years, they now go into a power up loop!
It seems very odd to me that these small 5 volt cameras that operated perfectly well on the end of the described cables for many years, now cant power up properly. If you think of the POE standard (power over ethernet), and I am talking about ethernet cables I had clever dogs powered by, connected to much shorter than the 100baseT specification limits, how can this be? Separately I have one ethernet cable serving a wired camera data and power, and on the same cat5e a second camera power only from two other manufacturers working reliably. Why are these clever dogs failing on cable from the same reel? I use a USB hub with a current monitor to power them. Prior to the 3rd April it didnt even show a reading with a clever dog plugged in, now its 0.1 to 0.2A. A sudden rise in current requirements.

Date of experience: 03 April 2024