Clutter

The team was really great and got tipped well. I did not have a convenient time to provide an inventory or walkthrough and they mentioned that Clutter said there were "38 pieces of heavy furniture" but even without that furniture the benefit was really in the whole move being completed in far less time than my 6 hour estimate for a crew of two making the added cost of a third worthwhile. I recently followed up with a second company for a short house to house move of some remaining items and the difference in professionalism in favor of Clutter was very clear.

I just posted a factual review about how much of our property they destroyed and how they refuse to make reparations. I see many other reviews with similar experiences. Seriously considering a class action suit against Clutter.com. If you are interested, please send an email to iinfo@ *******@classactiondemolishedbyclutter.com. If my email address has been blocked, please send me a message in response to this posting.

Clutter has never let us down. Extremely user friendly, well organized and well run operation. Thank you for making our storage experience painless and a HUGE time savor!

Great experience with great compassion and care. It's wonderful not to worry about your items during a stressful time.

All of my interactions with Clutter Staff always makes me feel like everything is being take care of in the most professional manner possible. I will continue to refer friends and family to Clutter. I encourage whoever is reading this to try them out!

I really appreciate their patience when I was going through my more worst times mourning the lost of my son, they were able to settle with me a reasonable amount I could afford & I was able to reunite with my stored items in my new home which was bittersweet, but the made my experience sweet thnx clutter, may God continue to bless each & every one of y'all Happy Holidays

You have professional staffs. I thank very much your great assist with the movement it was very efficient and nicely done.

Did just what I needed to be done, remove clutter from my house, which was up for sale, and then deliver my goods in tact as requested. A bot expensive, however.

Clutter was extremely easy to get my storage things back. There were several days and times to chose from and having the live feed of where the truck was helpful for planning as well on the day of. Great communication by the team and easy to use online portal.

I have no words to describe how horrible my experience with Clutter has been. Starting with the deceit and hidden fees all the way to destroying half of my belongings and furniture, including my TV, my ceramic tables, vases. Almost every item they moved and packed at least had a scratch, and the majority of my high value items were completely destroyed. I signed up with this service thinking I would pay x amount (like they advertise when you sign up), but the day of the move, the fee increased by $500 without an explanation. They claimed that was what was shown the entire time? Lies. Refused to fully reimburse all my damaged belongings, and oh doesn't matter if they destroy your entire household items and everything you ever owned, per their policy, they will never refund more than $2500. Horrible experience, damaged my old apartment during the move-out and my new apartment during the move-in with scratched on the floor, walls and debris everywhere. I wish I read a review like this before spending almost $4000 in moving, packing, and storage fees (FOR ONLY ONE MONTH). This ridiculous amount doesn't even cover all the money I lost from them destroying half of my furniture. Please avoid them like the plague - if you think you're saving money, you will absolutely end up paying at least double the amount in "hidden fees". I have moved a dozen of times before, and even from coast to coast, and have never had a horrible experience like this one. If you care about your money, your belongings, your sanity and mental health do not use this horrible company.

The guys that came to help me were absolutely fantastic! I highly recommend clutter! The pricing was also a great surprise!

That was the easiest moving experience I've had! And the movers were super friendly.

I spent thousands storing my belongings with them over multiple years and when I received my items back EVERY single piece of furniture was destroyed. Not damaged, destroyed. Chair legs snapped, cabinets smashed and my couch was so moldy that it had to be thrown away because of the smell.

The damage is well in excess of $10,00 however the team only offered me $700 in damages which isn't just insulting its illegal. I was never offered the option for additional insurance like many other people.

I'm now heading into the weekend with no furniture so am required to rent some in the meantime whilst this issue is resolved. I'll be sure to add this expense as part of our ongoing dispute.

Whats worse is that their team said that movers were INTENTIONALLY damaging items when they heard that MakeSpace was being acquired by Clutter.

Please feel free to reach out to me for any specific as if the matter isn't resolved in the next few days I'll be filing a class action lawsuit.

Clutter is a great service with a great team. Delivery and pickup are always on time and the guys are great to work with.

Very helpful, professional. On time could not have done this move/storage without the help. Thank you.

Service provided from start to finish was impressive. Goods were packed and sent to storage; 18 months later, web activated notification and delivery. It was that simple.

Everything from pick up to storage, to cataloguing and returning was easy!

I am surprised Clutter hasn't gone out of business with all the complaints against it. The company is a total rip off. It changes its pricing whenever it fees like it, and there is nobody in customer service that ever answers the phone or live chats to discuss the changes.

Run fast from Clutter.com.

The two young men who moved my stuff were the best!

Total professionals. Did everything meticulously and quickly. Above and beyond.

They took over for makespace and broke my piano and would only reimburse $57. I had dings on all my furniture, broken glasses, plates and my couch wasn't wrapped up when delivered. It's disgusting they can break a $2k piano and pay $57. :(

It is not made clear on the website that pricing is per item regardless of how small or how light those items are. This information is buried in the FAQ. It makes it prohibitively expensive to actually use the service, which was the entire point of signing up. Will not be renewing my contract once it's up and will move everything to self storage.

Go on Reddit- or believe these 1 star reviews. This company is a complete scam and will charge you hundreds even thousands of dollars more than that say. I NEVER used the service, I inquired and added my card to set up an account, and I have been charged over $500. They set up a date without you picking, send 0 email reminders or texts, then charge you for their "service"

Will not save you money, but rather drain your bank account. Awful company. Awful customer service - honestly, rot in hell Clutter.