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Claim Your BusinessCurios Gifts has a rating of 4.94 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Curios Gifts most frequently mention customer service, fast delivery, and yankee candle. Curios Gifts ranks 3rd among Gifts Other sites.
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I placed my order on Sunday afternoon, my beautiful candle holders arrived on Wednesday morning but for me the most wonderful part was the lovely email from the owner/employee who took the time to email and thank me for my custom. A lovely touch you really only get from small family run businesses. Will definitely recommend to everyone else and use them again.
I ordered two items, one arrived and had leaked all over the second item, upon inspection it had a cracked lid. The lamb fragrance leaked all over the surface I opened it on which in turn striped the surface of paint. Photos sent to ask for refund/replaced items but they refused. Spoke on live chat and they were very unprofessional.
I placed my order on Sunday afternoon, my beautiful candle holders arrived on Wednesday morning but for me the most wonderful part was the lovely email from the owner/employee who took the time to email and thank me for my custom. A lovely touch you really only get from small family run businesses. Will definitely recommend to everyone else and use them again.
Amazing first class service! My granddaughter chose this little bracelet as a gift for her sister…. Needless to say she is absolutely thrilled with it! Ordering was so easy and delivery first class! Thank you
Ordered 2 inside out mugs which arrived swiftly, well packaged and in free lovely gift boxes.So Beautiful I also appreciated the personal email to say thanks for my purchase and if I needed any help to contact them. They are a small family business and I will definately be buying more from them very soon. Highly Recommended, Thankyou
Cannot recommend this company enough, first class service from start to finish. Ordered my first Christmas gift (yes I know it's only just May but I have to spread the cost across the year) on Thursday afternoon and even with the Bank Holiday it arrived, perfectly packaged, this morning. This past year has been difficult on everybody, and has made me more determined to support small businesses where possible. I'm sure this won't be my only order with Curios Gifts.
I wanted something really nice for my friends birthday, I viewed this website and was very impressed with everything it offered and it's very professional layout. I was even more impressed that I received my purchase the next day, which also included a little gift bag. It makes the purchase even better buying from a local and smaller business. Very efficient experience.
I ordered a gift on Friday which arrived today (Monday), therefore in less than 2 working days! I also received an email in the meantime to ensure me that my order was on its way and provide an offer to help with my purchase.
The gift is perfect - of high quality and exactly as described on the website. It was reasonably priced and very well packaged.
Thank you for such a fantastic service. I will definitely be back to make more purchases. What a great company!
I requested and paid for next day delivery. Didn't come for days. I contacted them, they said they made a mistake, how many times have they said this. Won't use again.
Very fast delivery and very pleased with the candle. Will order from curios again. Pleasure to purchase from.
Love the "little hug" keepsake card. Just really wished wished that I'd known about your website first before I ordered off eBay. EBay charged £2.50 and price from yourselves is £0.99. Will be ordering directly from you in future. Thankyou!
I ordered two items, one arrived and had leaked all over the second item, upon inspection it had a cracked lid. The lamb fragrance leaked all over the surface I opened it on which in turn striped the surface of paint. Photos sent to ask for refund/replaced items but they refused. Spoke on live chat and they were very unprofessional.
Products used:
None as they were both damaged
Came across this site in search of a Katie Loxton bag that had sold out on the website. So glad I did, fantastic service! Placed order lunchtime Monday and the bag arrived 9.30 Tuesday morning! Beautiful bag, the only thing I would say is packaging could have been slightly better, as it all came in a Jiffy bag the KL gift bag was a bit tatty and bent. Fortunately it was a gift from me to me so it didn't matter. Will definitely be ordering again! Thank you.
Placed my order on Wednesday pm and it arrived on Friday lunchtime! Brilliantly packaged and so pleased with my gifts. Perfect transaction- Thank you so much. Will definitely shop here again.
Products used:
Gifts and Yankee candles
Ordered refill bottle of Lemongrass and Ginger room scent, this was best price I found and it arrived quickly, very safely packaged
Products used:
Room scent
I ordered a charm which didn't arrive, after emailing I was asked if I wanted my money back or another charm sending, so I asked for the charm as it was for a birthday present, over a week later and another email still nothing, the tracking number wasn't valid then he didn't reply back, so I emailed back saying I wanted a refund or would go to trading standards, I then got a refund but still no email. I was made to feel like a criminal and this all took nearly 8 weeks. Never going to buy from him again!
I am over the moon with my purchase for my cousin.The cheapest on the market and it is authentic. Purchased Thursday evening and received Saturday morning, i did pay a little extra for fast postage(not expensive), but i wasn't expecting it until at least monday. I would definitely recommend buying from this family business and i would buy from them again. Great service
I ordered a Yankee candle - my order was accepted and payment taken.
A day or two later I was told it was out of stock and I would be refunded! One would have thought stock would have been checked before payment was taken and an automatic 'out of stock' would have been shown
As we also have a physical store, unfortunately on rare occasions items can sell in shop and it take time to update online. Apologies for the inconvenience.
I brought a something blue bracelet for my daughter that arrived the day after I ordered it. It is absolutely stunning and the gift box is extra special. Such a quick professional service. To also receive a personal email afterwards to check everything was alright with the purchase. I will definitely be using again. Thank you
I bought 2 gift mugs with free delivery. They arrived promptly and well packaged. Great and friendly service too. Happy to be supporting a small family business.
Can't fault theses guys absolutely brilliant fast service & delivery. Will be ordering again in the future.
The name suggest what they did and that's why I visited this site. Amazing gift selection in different categories, one of the unique experience in life. Good job. Excellent selection at low price. Highly recommended.
Excellent customer service, items came really quickly and well packaged.
Lovely email received after my purchase thanking me for my custom, nice touch
Excellent service as usual. Items arrived a couple of days after they were ordered and were well packaged. Great quality products. Will definately use this company again.
Just recieved my order absolutely beautiful and lovely gift bags with it delighted with the bracelets
Absolute amazing service ordered one day arrived the next. I will definitely be shopping here again! Well packaged and great after sale service.
I like how it designed, affordable prices and easy ordering process. Grea amount of things are there. But not everything well with the delivery, Sometimes it takes longer than I expected.
Curios is a family business with over two decades in retail.
The jewellers/luxury fashion store and gift shop opposite each other at the town centre of Hartlepool are our newest ventures. Splitting the two businesses has helped rise the profile of our products and us as a business. We deal with some of the biggest brands, are the North-Easts largest Yankee Candle retailer and have the confidence of some geat companies including Joma Jewellery / Katie Loxton.
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Unfortunatly the Royal Mail system incorrectly processed the order as 48 rather than 24. Order was received on the second business day rather than next and customer was refunded all delivery costs. We apologised and offered future discount for the mistake.