• customweb

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Overview

customweb has a rating of 3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. customweb ranks 183rd among Website Design sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
How would you rate customweb?
Top Positive Review

“Easy-in-use plugins for your online shop”

Diana K.
3/5/18

If you're looking for the best and easy solution to use plugins for your online shop, you're on the right track here. Even if you're not experienced with shop systems, payments and so on, contacting our support will help you to set up your store within a short amount of time.

Top Critical Review

“Stay Away - You have been warned!”

David F.
12/8/16

Stay away from this company they are by far the most unprofessional and unaccommodating company I have ever had to work with. Their payment modules are full of bugs and have cost us thousands upon thousands, they ignore and avoid all support requests.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user dianak59
1 review
0 helpful votes
March 5th, 2018

If you're looking for the best and easy solution to use plugins for your online shop, you're on the right track here. Even if you're not experienced with shop systems, payments and so on, contacting our support will help you to set up your store within a short amount of time.

Thumbnail of user davidf221
1 review
1 helpful vote
December 8th, 2016

Stay away from this company they are by far the most unprofessional and unaccommodating company I have ever had to work with.

Their payment modules are full of bugs and have cost us thousands upon thousands, they ignore and avoid all support requests.

Thumbnail of user marca28
1 review
1 helpful vote
December 27th, 2016

I have been using customweb's plugins for my business for over a year now and I have never had any problems. They were very helpful and friendly during and after the integration.

Thumbnail of user devrimo
3 reviews
16 helpful votes
October 1st, 2015

I've bought Postfinance payment gateway plugin for Wordpress from CustomWeb for 200$ / year! Which should be one of the most expensive Wordpress plugin in the world!
My website's performance decreased by 90% (no kidding). I am not a Wordpress noob and I know my business. I sent them analysis results (using other plugins like P3 (Plugin Performance Profiler)), showing them the problem was with their plugin and that they should do something to improve it. They refused and kept telling me that it was a problem with my server. I've sent them server analysis results, proving that the server was not the root cause. They refused to give me any support and I did not get my money back (althoug there is a refund policy). Be careful with this company, they just want your money.

Service
Value
Returns
Quality

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About the business

The customweb ltd produces payment systems for various shopping systems and payment service providers.

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