• Dereo

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Overview

Dereo has a rating of 1 star from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Dereo ranks 603rd among Shoes sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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How would you rate Dereo?
Top Critical Review

“I placed a 40 € order on the 17th of april 2014, and...”

Lorena C.
8/12/14

I placed a 40 € order on the 17th of april 2014, and I payed as well, but I have not seen my order yet. I have contacted customerservice 3 times by email, and the answer is always the same "Dear, we are so sorry about that the shipping is so slowly. Please keep waiting. Please don't worry. Thank you. Today I tryed to reach the website w/o success. I hope having lost my money. Pls NEVER order ANYTHING on dereo.com! It's a complete scam!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user lorenac5
1 review
2 helpful votes
August 12th, 2014

I placed a 40 € order on the 17th of april 2014, and I payed as well, but I have not seen my order yet. I have contacted customerservice 3 times by email, and the answer is always the same "Dear, we are so sorry about that the shipping is so slowly. Please keep waiting.
Please don't worry. Thank you. Today I tryed to reach the website w/o success. I hope having lost my money.
Pls NEVER order ANYTHING on dereo.com! It's a complete scam!

Thumbnail of user camillea7
1 review
4 helpful votes
August 26th, 2014

This website is a scam, never buy anything! I bought some vans and after 1 month & half I received a different product of what I ordered and the vans I received are fake, the vans sign on the back of the shoes is really not the usual one and the seam is really badly done. I sent emails and picture of my product and I never had a reply. I wore the shoes once and one shoe has ripped after 5 minutes of walk, it's a shame and I am outraged. I am going to send an email to vans so that they check if these shoes are fake or not. I put pictures of what I ordered and what I received just see by yourself the difference

Service
Value
Shipping
Returns
Quality
Thumbnail of user marinab4
1 review
3 helpful votes
July 12th, 2014

This site is a scam! I've paid a pair of shoes and never received them nor answer to my emails! Do a favour to yourself and pay attention!

Thumbnail of user rikken
1 review
2 helpful votes
June 3rd, 2014

This site is a complete scam! I placed a 40 € order on the 23rd of april. The money is drawn from my account, but I haven't seen my order yet. I have contacted customerservice 3 times via their website dereo.com and once on e-mail, where I get a message, that the e-mail doesn't exist. It says on their website, that they use Moneybrace, wich looks like a secure site. However when you look closely, the same name reappears, Shenzhen, wich is also seen on Dereo.com. I tried to contact Moneybrace customerservice, but surprise surprise, then I get an answer that says, the e-mail doesn't exist.
Do yourself a favour, and NEVER order ANYTHING on dereo.com! It's a complete scam and you might as well throw your money out the window!

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