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Dhl.de has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases.
Second order honored, impression being the same. At time. Thank you DHL.de and keep delivering. I don't know why I can't put a foto but this is the original number for my order Ihre Paketnummer: CS361534846DE
DHL Germany lost an insured (and large) parcel sent to the USA on the 22nd of January and still I have not been paid any money. Instead I get an unhelpful customer service representative assigned to my case asking for the same details every month or so in order to keep delaying paying any money to me. Also DHL has not once apologised for losing this expensive item - this company is a disgrace.
DHL Germany lost an insured (and large) parcel sent to the USA on the 22nd of January and still I have not been paid any money. Instead I get an unhelpful customer service representative assigned to my case asking for the same details every month or so in order to keep delaying paying any money to me. Also DHL has not once apologised for losing this expensive item - this company is a disgrace.
Although I was at home all day on 04.April 2023 & waited for the parcel, DHL claims:
(1) The recipient was not found.
(2) Due to an address error, the shipment could not be delivered.
The parcel was NOT delivered. NO message was left in the letterbox or on the door. The parcel was simply returned.
This DHL experience is not new. I have experienced it many times before.
I suspect that delivery staff are under enormous time pressure, but this is completely ignored by management.
Second order honored, impression being the same. At time. Thank you DHL.de and keep delivering.
I don't know why I can't put a foto but this is the original number for my order
Ihre Paketnummer: CS*******DE
Tip for consumers:
It is cool for me
Products used:
Spare parts
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