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Dress Therapy has a rating of 2.75 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Dress Therapy ranks 66th among Dresses Other sites.
Easy to find any style dress you're looking for! I ordered my prom dress this Monday and I literally got my dress at my door today (Thursday). They are legit and respond quickly to emails.
I ordered a dress from this company online. I never received a confirmation even though my credit card has been charged. I have repeatedly tried to email, but there has been no response. When I type in the order, it only says,"processing." This has gone on for several weeks. Is this even a legit company, or is this just another foreign sham?
I ordered a dress from this company online. I never received a confirmation even though my credit card has been charged. I have repeatedly tried to email, but there has been no response. When I type in the order, it only says,"processing." This has gone on for several weeks. Is this even a legit company, or is this just another foreign sham?
Tip for consumers:
It would be helpful if there was any communication from the company
Products used:
The order hasn't been confirmed, processed or received even though the dress has been charged to my account. There has been no response to inquiries, and there is no phone number to contact the company. It has been two weeks since the dress was purchased.
I am really disappointed in this company. I was reluctant to use them, as there are so many homecoming/prom dress websites that are really not to be trusted, but these guys seemed really legit.
I ordered my daughter a dress ( it was on sale), however, the measurements listed online were very incorrect. I just needed a size smaller, as I went by the listed measurements, EXACTLY, but the dress is either grossly missized, or the numbers online are just wrong.
So, I looked for a phone number to explain my issue and ask for an exchange but nothing could be found ANYWHERE. So, after some extensive research, I found that this company is online only and cannot be contacted except via email. After more research, I found that they actually do have a retail store called
Genealogy Boutique & Formals
483 Pooler Pkwy
Pooler, GA *******.
I called them and was told I would received an RA number in order to return if I requested it by email. So, I did. And I waited. The next afternoon I received an email telling me Sorry, it can't be returned because it was a final sale, and they copied their "return and exchange policy" onto the email as proof that it could not be returned ( I ask to exchange due to THEIR error, not mine). So, I caution you against this company. I'm very unhappy to have a dress I cannot use and now being forced to purchase another one. I always buy my daughter a zero but after reading their measurements and then measuring my daughter, I decided to get the 2 as, according to their website, was her exact measurements. It was wrong.
I purchased a dress for prom here and it actually fit really well, just buy in advance in case you need to return it.
Easy to find any style dress you're looking for! I ordered my prom dress this Monday and I literally got my dress at my door today (Thursday). They are legit and respond quickly to emails.
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Dress Therapy sells a range of moderately priced dress for various occasions and from various designers. Occasions include prom, holiday, wedding, homecoming, quinceanera and more.
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