• DSstyles

Overview

DSstyles has a rating of 1.91 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DSstyles most frequently mention phone case problems. DSstyles ranks 185th among Mobile Accessories sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
See all photos

What reviewers want you to know

Positive highlights

  • Tried tracking the order to find it was coming from Hong Kong.
  • When you order a swarovski crystal case, they take about 5 business days to make a first draft to show you.

Critical highlights

  • Fxxk, I placed an order from them 2 months ago and yet receive my stuff.
  • I'm still waiting for my refund from buying a phone case they never had.
How would you rate DSstyles?
Top Positive Review

“Bought from them in Amazon before, also buy phone case from their site”

Yu G.
10/23/15

Bought from them in Amazon before, send them message and realize they are the same store. Very good experience with no problem. Their store in Amazon is having 90% feedback. I am happy with my swarovski iPhone 6 case. Would recommend to anyone else. Check for their logo.

Top Critical Review

“2 mo the wait on delivery, are u kidding me?”

Sophie G.
1/15/17

Still waiting! Ordered my product ages ago. And after reading these reviews on poor product quality, think I'll be asking for a refund. This is ridiculous. Don't buy from these guys!

Reviews (43)

Rating

Timeframe

Other

Reviews that mention popular keywords

hong kong (5) order (20) 2 months (3) phone case (10)
Thumbnail of user sophieg16
1 review
9 helpful votes
January 15th, 2017

Still waiting! Ordered my product ages ago. And after reading these reviews on poor product quality, think I'll be asking for a refund. This is ridiculous. Don't buy from these guys!

Thumbnail of user yug2
9 reviews
24 helpful votes
October 23rd, 2015

Bought from them in Amazon before, send them message and realize they are the same store. Very good experience with no problem. Their store in Amazon is having 90% feedback. I am happy with my swarovski iPhone 6 case. Would recommend to anyone else. Check for their logo.

Tip for consumers:
Sometimes buying from their Amazon store is cheaper.

Service
Value
Shipping
Returns
Quality
Thumbnail of user julieh55
1 review
10 helpful votes
March 8th, 2015

I'm still waiting for my refund from buying a phone case they never had. I have to jump through hoops with Paypal for my money. My advice is go somewhere else. At least you'll get what you paid for.

Update. They gave me the refund but I had to get nasty with them and threaten them with spreading bad reviews. They say they never received any of my emails dispite replying directly and using their customer contact form. They're just rip off artists.

Thumbnail of user marciat6
2 reviews
13 helpful votes
November 14th, 2015

I ordered two nice phone cases from DSstyle on 10/20/15, Paypal accepted the same day. According to the tracking info items was not ship until 10/28/15 (mind you I have to write to them in order to get this info). Seriously, company waited 8 days to ship from purchase date? Also, I was disappointed to find out this purchase is from oversea Hong Kong. Had I known I wouldn't be order from them, I don't usually like ordering from oversea because if you have a problem, the shipping will be on you.
Despite the long wait, I was happy that I finally received the package on 11/3/15. The two cases was nicely package but I was disappointed to find it doesn't fit my Note 5. There is no manual or installation instructions that come with the package. I wrote a lengthy email to the company demand a refund for item is not as described due to case has fault. They ask me to send pictures to show them how is it not fit. After couple of email going back and forth, they send me installation instructions how to installed the case
To my luck, it did work. I wrote back and let them know they should have instruction manual included in the first place then I wouldn't have gone thru all these hassle. Also there was no random gift included in the package even I selected that option that was given to me. The customer rep wrote back and said she was informed by her staffs there is instruction manual that came with the package but believe it was missing this time. They ask me to write a feedback and they will offer me 5% discount on my next order. Just let them know and they will review my feedback and offer my discount accordingly! What is a 5% discount worth?
So here is my conclusion. Nice products but I believe if you have a problem you won't get your refund that easy because this is purchase from overseas. Buyers: you dont have to take my word for it but please read their company policy and buy at your own risk. This is my fair and honest opinion.

Thumbnail of user mariuss18
1 review
3 helpful votes
December 30th, 2015

I ordered from DSStyles few items for funny X-mas gifts but delivery was not sure to arrive in time. DSstyle customer support was sincere and left a message telling me the delivery might be after Christmas. I asked to cancel the order and get a refund.
DSstyles was very prompt, sent the refund within hours (considering the time zone difference).

A+ for promptness and professionalism.
Thanks

Thumbnail of user kevinc143
1 review
0 helpful votes
April 13th, 2016

I am amazed by how poor the products are that I purchased. They are not worth anywhere near the amount I paid and look nothing like the pictures.
I will try and get my money back but I suspect I will never hear from them again. I am very disappointed in myself for falling for there scam.
Definitely do not buy from this company.

Thumbnail of user dionnew4
1 review
6 helpful votes
January 14th, 2016

I had a small issue and sent an email. Their response was prompt and helpful. I will definitely be using these guys again for future purchases.

Thumbnail of user annoyeds
1 review
8 helpful votes
April 25th, 2014

Does not deserve one star. I ordered a camera case from America. The money in my account left from CHINA! 6 days after my order was complete and paid for, I received an email to say it was NOT IN STOCK but they were selling them. They offered me a similar product- I ordered red, they offered a lurid hot pink, and when I said no, they told me a refund would take 2 months. Incredibly angry with the poor service and deception of products not available and the location.

Thumbnail of user pamelab10
1 review
10 helpful votes
January 15th, 2014

Had been trying desperately to find a case for my new Mac air 11" every site I looked at they were either not available or costing £60+. Then I stumbled across DS Styles and found the perfect case and by simply buying a new case for £9 I got P&P FREE.
Both cases have just arrived and I am really impressed with the style and quality I am sure they will turn a few heads when I am out and abou

Thumbnail of user davidm208
1 review
10 helpful votes
August 8th, 2014

This website is complete garbage. I ordered a camera case for $54.99, payment left my account immediately. A month later to find out through an email from DSSTYLES that the item was out of stock yet the item I ordered was still for sale and now at a higher price online. They offered a similar item and I asked for a FULL REFUND.
I want no business with this company ever again and this website should get shot down.
2 months later and money hasn't been refunded...

Thumbnail of user jerryleeb
1 review
5 helpful votes
July 13th, 2015

I ordered two initial earrings & I love them. No problems with product, emailing company, nor shipping.

Thumbnail of user davidm170
1 review
12 helpful votes
February 5th, 2014

There was no indication that this company is out of Hong Kong until after I ordered my product and got their confirmation email. 8 days later, it is just leaving Hong Kong today. Even though I haven't received my order yet, I can't give it any higher marks when they aren't upfront about the shipping times and location before you order. Use PayPal if you must order from this company.

Thumbnail of user joshuat15
1 review
18 helpful votes
February 2nd, 2014

I considered myself a good shopper, but I blew it on this one! Bought a Casio watch & it proved to have some defects. Left a msg. With the seller explaining the situation but got no reply whatsoever. Not even an acknowledgement that they even recieved my email. Had to go to Casio repair svc. & was told to send it to them for repair. I had read the reviews before my purchase, but gave them the benefit of the doubt. My mistake! Go elsewhere for a watch purchase!

Thumbnail of user daleb34
1 review
1 helpful vote
February 25th, 2015

Very fast, everything fit well and looks great. I was very surprised and I'm very happy with the product and service!

Thumbnail of user stellak
1 review
4 helpful votes
November 28th, 2012

I am already an old buyer of DSstyles. 1 case for iPhone 4,3 for iPhone
4s and now two others for my iPhone 5(yes, yes, I am quite obsessed
With phone cases), see how many cases I have bought here! They should
Really upgrade my account to vip if they have. Ok, just kidding.

They have range of swarovski phone case. I am not that bling
Bling stuff fascinates, but their cases always catch my eyes. So this time I
Ordered a crystal one. I really made a big decision, because the price of it
Is much higher than those normal ones.

It came in mail in the expected day. Good package as usual. I can't help
To shift it to my old one. Not a bit loose! Fits perfectly, protects the edges
Of the iPhone very elegantly.
They never disappoint me at this. It quite lights my mood up every time I
Look at my new sparkly case. How my friend will do when they see
My phone? A big wow? Can't wait to show my case to my friends!

Thumbnail of user kitb1
1 review
6 helpful votes
May 28th, 2015

Originally was told i would receive a full refund. 3 weeks later i have someone else stating i wont unless i send it back on my wallet (back to China, so more expensive than the product), I will never shop from here again, nor would i suggest it to anyone else.

Thumbnail of user karenb46
1 review
4 helpful votes
November 2nd, 2012

I won a case from his site... received in perfect condition and just love it... thank you so much!

Thumbnail of user garyd45
1 review
12 helpful votes
July 29th, 2015

DS styles processed my order twice and charged me twice, I emailed them to inform them and not process the 2nd order but they take more than 4 days to respond to emails, so by then they had shipped the item. The only way to get money back is to ship the product back to China which is more than the product costs. After numerous emails ( of which most were ignored) they offered the refund as long as i put a positive review on this wesbite and others, then let them know and they will refund. Guess what No refund, so double scammed, one for my money and the other to give a positive review. AVOID!

Thumbnail of user christines5
1 review
14 helpful votes
January 24th, 2012

All of these reviews are completely right. Don't listen to the reviews on their so called website. This company is trash and I will never ever do business with them again. It's sad that I saw them on a local news station and fell for this crap bc that just means there are many other who will do the same. My phone case took over a month to get to me and when I let them know it wouldnt fit, they said sell it on eBay or give it as a gift. How professional... Not. I hate this company.

Thumbnail of user nikolast
1 review
2 helpful votes
October 16th, 2014

DS Styles posts fake reviews of their own company

All positive reviews are fake and have been posted by the scam website DS styles.

Through some thorough investigation, and some common sense, I have discovered that these thieves at DS styles are fluffing their own reviews.

Their products are fake and all you will get is a priority mail letter with a note claiming a shipping delay.

I spent $95 on two cases, and I received a working tracking number two days later stating it was an "international letter". When the priority mail arrived, I didn't even need to open it to know I got scammed, because it was just a flat letter carrier.

There was just a photocopy inside stating in poor grammar that the product will be delayed in shipping. No contact information, no emails returned. Forced to seek reimbursement thru bank or paypal.
IF YOU WANT PROOF, I can provide it.

Tip for consumers:
They immediately steal your money. You will know you got scammed already when the tracking number shows you are only getting a priority letter.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dorleneg
1 review
5 helpful votes
February 9th, 2012

They are such a ripoff - they do not take returns unless it's a manufacturing problem and even then you need to get a rma number and return within two days of receipt. Also the cheap piece of crap that affords absolutely no protection to my phone isn't what I expected for almost $50. Also, I got an email on 1/15/12 stating that my item had been shipped - but it was actually shipped 1/31/2012. Just a mess all around - I'd be embarrassed to even give this item away it's such crap. Horrible!

Thumbnail of user nicholee1
1 review
3 helpful votes
December 13th, 2014

I give this site no stars! The money was taken out of my account and I expected the case I ordered to arrive in 7-10 business days. I did not receive a shipping confirmation and the case never came. I went to look it up myself with the order number and link provided from the email confirmation received from my order and it went to a website that said "oops page cannot be found" and then right under it said that the product was out of stock. I went to email them then saw the warning that basically sounded like an excuse to not answer because their emails can be received as junk mail. This website is FRAUDUELANT! STAY AWAY!

Thumbnail of user joed23
1 review
5 helpful votes
May 26th, 2012

Sehr schlechte Verarbeitung! Mein Silikon Hardcase fürs IPad ist teils scharfkantig, sodass es nach einiger Zeit beim festhalten in der Hand weh tut und diese schon ziemlich rot geworden ist! Das Smart Cover ist nur BWare. Es weist Klebstoffflecken auf. Zudem verriegelt es beim schließen nicht wie angegeben. Eine schön gestaltete Homepage mit günstigen Preisen, trotzdem gibt es in jedem Billigladen in der Stadt besser verarbeitete Produkte fürs IPad!

Thumbnail of user stefaniea
1 review
5 helpful votes
December 18th, 2011

I can't even justify giving this site a rating of 1! I'm absolutely disgusted in them. Yesterday i ordered a case and screen protector totally $80+, last night i checked my account and they had charged that amount plus an extra $230! WTF! I sent them an email straight away instructing them to cancel my order and issue me a refund. As yet i've heard nothing back! They better not reply saying it was posted already as it was ordered on a sunday! Don't go near this site!

Thumbnail of user frankd5
1 review
4 helpful votes
March 17th, 2011

Spent £30 plus postage on a mobile phone case. It took almost a month to arrive and the quality is rubbish. The stand on the rear fell off and the case was shoddy and cheap with lots of sharp edges. Not even worth £1 in my opinion. Informed DsStyles that I wanted a refund but they offered me another case valued at £16.99 in exchange.
Replied to them that i wanted a full refund and now they won't reply.
Stay away from this sham of company.

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From the business

DSstyles superlative Swarovski crystal phone cases created for iPhone 8, iPhone 8 Plus, Samsung Galaxy S8,, S8+, Note 8, iPad mini and many other devices. Ds smartphone cases and accessories all goes stylish yet with the best price. Shop online in Dis...

Company Representative

Thumbnail of user stylesd
Styles D.

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