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Echovita has a rating of 3.7 stars from 1,244 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Echovita most frequently mention flower arrangement, customer service, and good experience. Echovita ranks 2nd among Funeral sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 hours
6,417 reviews
I ordered a gorgeous, heart shaped standing bouquet for the funeral service of a beloved auntie since I could not b there in person. The process to order & send to service site was so easy. A family member who did attend the service said the arrangement was beautiful. The company also notified me that the arrangement had been delivered. Thank u for making this process easy to complete.
I placed an order for a simple vase of flowers & the order was never filled. At the funeral, I continued to look for my flowers thinking perhaps they were delivered to the house. Receiving an email 2 days later stating that my oder was not possible to fill really made me angry & forced me to place a call of apology to the deceased's wife. Don't use this business. You can't REST IN PEACE knowing your order will be delivered.
I ordered a gorgeous, heart shaped standing bouquet for the funeral service of a beloved auntie since I could not b there in person. The process to order & send to service site was so easy. A family member who did attend the service said the arrangement was beautiful. The company also notified me that the arrangement had been delivered. Thank u for making this process easy to complete.
Because it was listed from the family for all services etc.
Thank you for making the choice and delivery options easy! The flowers were on time, and as far as the pictures tell me were fresh. Would've liked a couple more color options. I chose white because we didn't want peach/pinky ones or the patriotic red, white, and blue. Other than that, your service was great. Thank you for making it so easy to send from another state.
Excellent variety of flowers. Confirmation & follow-up. And best of all they have real people answering their phones!
I forgot to sign my name on the card.
Had a funeral out of state.
There was a sudden unexpected death of a friend and my local florist was closed over the weekend. Echovita not only made is easy to order and deliver the flowers over the web, but their rep even phoned when the selection I made was unavailable and arrange for another option. All while I was at home with kids. I most certainly be using this service again!
It was on the memorial page and my local florist was closed.
I placed an order for a simple vase of flowers & the order was never filled. At the funeral, I continued to look for my flowers thinking perhaps they were delivered to the house. Receiving an email 2 days later stating that my oder was not possible to fill really made me angry & forced me to place a call of apology to the deceased's wife. Don't use this business. You can't REST IN PEACE knowing your order will be delivered.
It was offered on the website
Hoping the basket of green plants & flowers look wonderful as they do in the pic. Ty
Bc is was easy & advised on this link
Very easy to order thanks. My name was not on the tag. Lucky I had notify the recipient.
Very please with the dish garden bouquet, just like the picture.I saw it later over my friend.
It was easy to order on line straight to the Funeral home and very fast.
I order in the morning and was there in the afternoon for the viewing.
From the funeral home
We had flowers delivered to a funeral out of town and everyone at the funeral raved about how good they looked!
It was the option listed in the funeral home’s website.
Very Nice except I never got a receipt for my purchase or a response that it had been received.
Arrangement was beautiful even though they had to make a few substitutions it all worked out great.
Was delivered on time and would use again.
Changes were made to arrangement but I was satisfied with changes so I approved it.
It was listed in the obituaries announcement.
The funeral was in Canada and I am in the United States. I wanted something very special as it was my dear bothers funeral. The Echovita's site had many choices. I chose the heart wreath. I watched the service via u tube and there was the wreath on the alter. It was magnificent! The flowers all white and the heart shape expressed my love and those of my family. The experience was so easy and turned out so well. I would use this service again. Gets an A+ from me.
I tried to email the site on my experience and I was told I had to contact the vendor directly?
Anyway, took pictures of the arrangement and it was not as appeared in the photos of pictures to order. I ordered the largest arrangement available on the site, and the arrangement delivered was more greener and less flowers, very disappointed. Mary Ann Lukowicz
Talked me to contact the vendor directly.
Because this was the option provided directly from the funeral home, for ease of arranging.
Hi Mary Ann L,
You were advised to contact our partner Blooms Today directly because they process all of our flower orders, and when the customer is unhappy with the arrangement delivered, they must contact them directly. This is stated on your order confirmation email, in our website's refund policy, and in our FAQ section. Their customer service phone number is also stated on every flower page and customers are advised to contact them directly for any questions, modifications, or concerns regarding their order. Thank you.
Extremely disappointing! I ordered flowers for the wake of a dear friend of my wife's in Florida as we could not attend the service. A week AFTER the service I get notified they couldn't fill my flower order. Obviously it was too late to make any other arrangements. Since I ordered a day or two before the service, and they charged my credit card, they should have notified me immediately. Would never use the service again.
No empathy or concern for what transpired
Because it was linked to the obituary.
Hi Joseph B.,
We are terribly sorry about the experience you had. We will be contacting Blooms Today to ask what transpired regarding your order. It is unacceptable for a customer to be informed that their order couldn't be fulfilled after the service, let alone, a week later. If the local florist wasn't able to fulfill the order, they should have known that when they were assigned your order, unless of an emergency, however, I don't see how this is possible when you are notified 1 week later. Thank you, Echovita support.
I ordered an arrangement through the website. When I arrived at the wake I was mortified to see my name on a large arrangement that was not finished. The arrangement ( large floral spray) had no bordering greens making it look cheap and ridiculous. The florist used gave me a 30% refund for the error which was not nearly enough for the embarrassment alone.
I chose to order through Echovita for the convenience.
I was not happy with the service. After putting in my order and getting confirmation that it went thru and was in process...got an email after the funeral services that the flowers were intended for, that the order was canceled due to no florist. This was very upsetting as then the family did not receive the love and support from our flowers that we wanted. And the timing of the email was not the best as if I would have known earlier, I could have made other arrangements.
Hi,
We're sorry to hear about your experience. You should have definitely been informed earlier. Florists are supposed to notify the customer if they cannot fulfill the order when they receive the order, so that the customer has the opportunity to make other arrangements.
When I came to the viewing, I found my flowers and they were absolutely exquisite. Thank you so much.
Because I know you're good.
I got exactly what the picture showed and with next day delivery! Flower arrangement was beautiful and fresh
It came up on the obituary.
Review of the Online Obituary Service:
I recently used the online obituary service during a difficult time, and I must say it was incredibly quick and helpful. During moments of grief and sadness, having access to a platform that simplifies the process of creating an obituary and sharing the memory of our loved one was a relief. The user-friendly interface and efficient assistance made it much easier to honor and remember our dear one. I appreciate the support this service provided during a challenging period, and I highly recommend it to others in similar circumstances.
The flowers were beautiful and arrived timely. Te family remarked on how lovely they were.
The ingredients are impossible to get without a prescription.
I ordered an arrangement for an event. The large, beautiful arrangement was delivered beautifully and on time. However, the plastic liner of the basket that the arrangement was in had a leak. After the funeral, the family took the flowers home and discovered this. I contacted Echovita expressing my disappointment that the family would not be able to enjoy the flowers for long. Echovita refunded my money, even though I had not requested this and did not even expect such generous compensation.
Full refund, no further questions asked.
Echovita was the flower delivery service that was linked to the funeral home's web site.
More choices of plants would be nice. But what we paid for and got was beautiful. Worth the money.
Funeral home suggestion
Funeral home suggestion
This company is rehashing obituaries without permission and then apparently selling flowers for the funeral. This has been upsetting for the family and I can't believe someone would take advantage of a family's loss like this! Please remove my grandma Sherry's obit!
Products used:
My family did not ask for this service.
Hi Aubrey J.,
Please contact us via our website for the removal of your grandmother's obituary because we cannot remove an obituary with only a first name. When obituaries are posted on the internet, we further share the basic facts only in a death notice format to inform society of who has passed away. We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family or their representative are completed immediately upon receiving notification. We only have the best intentions and are truly sorry for your loss.
J'ai très apprécié mon expérience sur Echovita. Le site m'a permis de choisir facilement ce qui correspondait à ce que je souhaitais. La livraison des fleurs au moment prévu de même que le résultat du bouquet choisi ont répondu à mes attentes. Merci!
Would like to have asked for some blue flowers to be added but could not see a choice. To be honest there were not very many other flowers, definitely they were not what I ordered, the arrangement I felt was mine the card must have got lost. They were coloured flowers and not very many. Again it was not the time and place e to question it. Thank you.
Immediately after Valentine's Day, coupled with a severe snow storm in their area should have been a real problem with a short notice delivery. It was seamless…though sad beyond measure for the sender. Blooms Today made it happen!
I was forwarded to “Blooms Today”, the actual provider of the arrangement. I cannot overstate how thoughtful, thorough Blooms Today were; especially since a long distance confirmation was requested. Greatly appreciated!
Upon accessing the memorial details, I learned that it was a graveside service only. When the on-line information became available, this link was automatically provided. It did not disappoint.
Gain trust and grow your business with customer reviews.
Hi Robinette F.,
We're sorry to hear of your experience. The local florist should have notified you in advance if the order couldn't be filled. There is absolutely no reason why you were notified 2 days later, as it is inexcusable.