Enterpriserentacar

I used to do business with Enterprise back in 2007 when they had an office in St. Clair, MI at a car dealership. Things fine then. 2 or 3 years later when money was tighter, I tried to rent a car for Friday only and drop off Saturday, the next day. Since they were closed on the weekend, I was told I'd have to rent for 3 days and the earliest drop off would be Monday. No thanks. Enterprise saves on payroll on the weekend AND makes more money by trying to sucker the customer into paying for days they don't need the vehicle. A nice little 'double dip' in the cash flow department. They had a rep try to call me to smooth it all over or do a little reputation damage control but we ended up playing 'phone tag'. Enterprise in SC is now gone for some reason. No payroll to worry about there anymore. Now let's move on to the nearest remaining location in the area - Ft. Gratiot, MI. A friend of mine said this location was great for their 'cheap weekend rates'. A year or so after the Covid crisis I tried to get this great weekend rate but it seemed very expensive. Why? They stopped the weekend rates for some reason and went to regular prices! I passed on this great deal, also. Now move on to 6 days ago when I needed to rent a large SUV or van to get some artwork of mine down to Detroit for an art exhibition and was on the Enterprise site exploring quotes, availability, and make a reservation, but I could not rent from them when I showed them my 'reloadable' (their definition PREPAID and therefore not acceptable) credit card. (This must be the mark of a shady customer.) I've had this card for almost 4 years. Never been refused by anyone except THEM. After I got rejected I secured a rental of a Penske Van from Solo Storage in 45 minutes online and picked the vehicle up next day. They didn't turn their nose up at this same card and ran it, and everything was cool. I got my work to the show safely. I'll be using Penske again. Nice, convenient, down to earth, and fewer roadblocks. I do appreciate the nice employees at Enterprise Ft. Gratiot, though - this was the fault of their 'suits' higher up. After busing to their store in frigid weather, the employees were concerned for this gimpy 67 year-old guy and gave him a lift back into town. Very nice treatment. I just wish the suits were a bit more helpful. Enterprise is now a useless entity to me, as I am to them. Maybe we're even. And the other mom-and-pop car rental in town has more problems than Enterprise. Slim pickings up here.