• EverBank Financial

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Overview

EverBank Financial has a rating of 1.25 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. EverBank Financial ranks 124th among Mortgages sites.

Positive reviews (last 12 months): 0%
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How would you rate EverBank Financial?
Top Critical Review

“Outrageous Delay In Returning One's Money”

Arda J.
1/29/24

Getting my money back from Everbank is a joke. When my CD matured on 1/17, I contacted them and asked that they transfer the funds to another bank. They don't do that. The alternative was for them to mail me a check. Today marks day 12 and still no check. This morning Everbank confirm that, yes, the check was placed in the mail on the 18th, and it's their policy to do nothing until 14 days have passed. To which I responded that it doesn't take that long for mail delivery, unless they forgot to put a postal stamp on the envelope. So I asked if I don't receive the check in the next 2 days, they will take action? N O! According to Everbank, their 14 day count is based on business days. Incredible, pathetic bank. You can be sure that when my other CDs mature I'll be closing them and NEVER doing business with EVERBANK again. Update on Status: Stupid, stupid bank. They mailed the check to a different state that I hadn't lived in for more than 7 months. Three different Everbank employees confirmed the correct address. What's more, they sent my 1099 Int to the correct address. Stupid, stupid, bank.

Reviews (1)

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Thumbnail of user ardaj3
2 reviews
0 helpful votes
January 29th, 2024

Getting my money back from Everbank is a joke. When my CD matured on 1/17, I contacted them and asked that they transfer the funds to another bank. They don't do that. The alternative was for them to mail me a check. Today marks day 12 and still no check.

This morning Everbank confirm that, yes, the check was placed in the mail on the 18th, and it's their policy to do nothing until 14 days have passed. To which I responded that it doesn't take that long for mail delivery, unless they forgot to put a postal stamp on the envelope.

So I asked if I don't receive the check in the next 2 days, they will take action? N O! According to Everbank, their 14 day count is based on business days. Incredible, pathetic bank.

You can be sure that when my other CDs mature I'll be closing them and NEVER doing business with EVERBANK again.

Update on Status:

Stupid, stupid bank. They mailed the check to a different state that I hadn't lived in for more than 7 months. Three different Everbank employees confirmed the correct address. What's more, they sent my 1099 Int to the correct address. Stupid, stupid, bank.

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