• Exoticatravel

Overview

Exoticatravel.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

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Thumbnail of user distempel
2 reviews
15 helpful votes
July 25th, 2023

My name was spelled wrong on my airline ticket
I have been trying to get in touch and get this fixed for a month now.
Exotica finally emailed my friend who is the only person in the party they will talk to even though we all paid because she made the reservation, and they said that they changed it and everything is fine. I said to my friend please have them send an email and show me the ticket but they never did. Anyhow, I went to United's website and looked at my ticket ensure enough my name has not been changed. This is a big problem when you're traveling to Tokyo from the United States my stress level is gone through the roof of this company. I am ready to cancel my trip all together, actually, all five of us are exotica you should be ashamed of yourself. You are the worst travel company to work with ever, you should be closed down. We have actually had a lot of different issues, but this is the last one with this company. This reply from exotica down below does not sit well with me. They are just blowing the problem off, and I will have a problem coming out of the country names not matching on a passport and an airline ticket.

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