• Extramarks

Extramarks

Overview

Extramarks has a rating of 2.26 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Extramarks most frequently mention fraud company, customer service, and bad experience problems. Extramarks ranks 1666th among Education Other sites.

  • Service
    60
  • Value
    60
  • Returns
    57
  • Quality
    59

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
10
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Extramarks is fraud company, recently I joined this company and realise how they make fool to the parents.
How would you rate Extramarks?
Top Positive Review

“Great experience”

shella a.
2/16/22

Overall the application is good and intriguing, it has some very good features which make it really easy for my sons to study from here. I took the personalized course from Extramarks for both my sons who are in different classes, they both got a course designed according to their school studies. They got assistance with their homework, which I really needed since I could not help them because of my busy office schedule

Top Critical Review

“Lost 4k Dirhams”

Mohammed K.
2/16/24

No concern for students or parents. No Tips, or Model papers, no help for exam preparation or even bothering for students' attendance, leave aside attention. They sell and forget.

Reviews (167)

Rating

Timeframe

Other

Reviews that mention popular keywords

fraud company (12)
Thumbnail of user abusidra1919
1 review
2 helpful votes
February 16th, 2024

No concern for students or parents. No Tips, or Model papers, no help for exam preparation or even bothering for students' attendance, leave aside attention. They sell and forget.

Thumbnail of user sooryam
1 review
1 helpful vote
January 10th, 2024

Took trial class, the representative told us to pay and check the content, if not satisfied, they told us they will refund within a week as per their company policy. After three days of trial version we realized we need the refund and request was submitted and still not received any refund of the mount for the course we haven't availed.

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Value
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Thumbnail of user kinju.12
1 review
1 helpful vote
February 9th, 2024

They are biggest liars
Make all false promises take money and then no reply at all. You email management or CEO or founder...no one replies...
Ms. LISA and Mr. AZEEM are biggest liars and cheaters only for extracting money and they are shielded and supported by their heads as no one bothers to reply you and look into your genuine query where they are cheated by their team.

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Thumbnail of user philipj407
1 review
0 helpful votes
March 15th, 2024

Extramarks is a fraud company in my experience. I lost AED 3,500/- for Personality Development class for my kids. Recommend not to fall in their traps.

Tip for consumers:
Don't fall in their traps.

Products used:
Personality development classes were offered for kids bud not even 1 class provided.

Service
Value
Returns
Quality
Thumbnail of user surekhak11
1 review
11 helpful votes
February 17th, 2022
Verified purchase

I have registered for extra marks paid full amount of rs 50k and i am having so much problems with this package and not resolved by extra marks executives. No one is responding no one is picking calls. All portion is different from my wards school syllabus. I dnt know what to do. They are not refunding also as they told before registration that if u r not satisfied we will refund ur money. But they are not refunding and not solving my issue.

Thumbnail of user vishalw2
1 review
0 helpful votes
February 21st, 2023

After taking product, salesman not listen to us. Simply postponed our cancellation requests. Only one mistake we did is that we trust the salesman. Now support team completely denying to refund the amount i.e. 50k +.

Its very pathetic.

Products used:
Extramarks online education product

Service
Value
Returns
Quality
Thumbnail of user vicshu.82
1 review
0 helpful votes
September 2nd, 2023

Myself subscribed to my daughter, from the beginning i am not getting proper response from mentor support so please don't waste your money

Service
Value
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Quality
Thumbnail of user deepender.rana
1 review
1 helpful vote
July 25th, 2023

Dear/Respected All,

I had purchased a subscription for my son, for 5 years plan. I have received Samsung tab, which was having some screen issue. For thati have called ExtraMarks call center, and they suggested to visit SAMSUNG service center.

Here real game started! SAMSUNG refused to service it by mentioning that it is a fake Chinese SAMSUNG product, and we will not offer any warranty or support for this product.

Then I have called Extra Marks, and they suggested to send it to ExtraMarks Noida Office, i followed there instructions, After multiple chase they surprised me that its screen is broken, which neither SAMSUNG center mentioned neither i have observed before sending the parcel.

And there whole team put complete blame on us and asked to take care by self. As a middle class family who already have his job responsibilities, thought to buy new mobile instead wasting time of my son. So after that i visited local stores to get new mobile for my son study, after a purchase when i inserted provided chips, it was not working with there App.

Again i called to Extra marks, to seek help, but they refused by saying that it will work only in there provided tab. And cant help on this.

Then i requested for an alternative, as its was like a burden for a middle class father. They told to use the online edition, here after really fed-up my son tried that also on his new mobile, which was getting hang frequently.

Then came to know that actually they are not helping instead, focusing to steal our hard earned money on emotional grounds that they are making super heroes to our kids. Its just there own money making machine.

So be aware and take decision, if you have excess time to experiments or spare money apart from school fee payments. Please go with them.

Yours Sincerely,
Deepander rana

Products used:
Its just my investment i have faithfully spent with EXTRAMARKS !

Thumbnail of user merajk4
1 review
0 helpful votes
October 16th, 2022

Extramarks provided a structured course and ample amount of practice questions to implement what I had learnt so far in the course.

Thumbnail of user arvindk39
7 reviews
4 helpful votes
May 1st, 2021

A disgusting firm, which doesnt respect others privacy. Was disturbed by calls from *******845 during working hours. If somebody is interested, they would approach them, I dont understand why rest have to be disturbed. Wonder, who is the senseless IDIOT who is in charge. With such cheap activities, they reflect how much you can expect from them.
This stupid firm doesnt even have an email id or contact no to send a feedback.

Thumbnail of user sanjanaj3
1 review
1 helpful vote
April 26th, 2023

My brother had such a bad experience from this institution. The representatives said that we could withdraw within 7 classes with full repayment. The classes were boring. Nothing makes their classes special or stand out compared to the free classes we get in youtube. After 3 classes, when we wanted to backout, the staffs said they cant do a refund because its not 7 classes, its 7 days starting from the day of admission. There weren't any classes for four days from the admission date. These people are complete fraud and doesn't respond to our calls or mails. They put their customers in such a position the customers are forced to continue with their course since they wont give a refund. They are not at all transparent and changes their attitude time to time. Can't even give a one star rating.

Thumbnail of user nikunjl1
1 review
3 helpful votes
March 22nd, 2023

Don't buy Extramarks package. Extramarks cheated me, even its employees give wrong information and the company supports them. I got cheated But don't be fooled.

Tip for consumers:
Don't buy Extramarks package. Extramarks cheated me, even its employees give wrong information and the company supports them. I got cheated But don't be fooled.

Products used:
Online Learning

Service
Value
Returns
Quality
Thumbnail of user sowmyag4
1 review
3 helpful votes
April 4th, 2022

I had very bad experience with extra marks Kormangala branch. I have taken subscription for my two kids. I wasn't happy with the second product I bought. Since there is cancel of subscription within 7 days…I asked for cancellation for one product within 24hrs. Mr Bharath from Extramarks called me regarding this and was vey rude to the customer. Very unhappy with the behavior. As he Hungama up the call on face between the conversation. Very unprofessional behaviour.

Thumbnail of user shalinic15
1 review
2 helpful votes
September 26th, 2021
Verified purchase

We opted for extra marks. We were promised french, but not given. The course had to be personalized according to child, But it was not even according to school. Purposely dragged the 15 days refund time and after that refused refund saying 15 days have passed.

Tip for consumers:
Dont fall for the personalized content. Wont be school chapters

Products used:
2 year for class 6 and 7

Service
Value
Returns
Quality
Thumbnail of user rohits112
1 review
3 helpful votes
July 13th, 2019

This application helped my kid in all the subjects and also the chapters were informative and visually rich. I am from Pune and i faced no problem as far as finances are concerned.

Thumbnail of user dimplemalvi2580
1 review
4 helpful votes
June 6th, 2023

They r cheating parents and take full money and then not giving any classes I request all the parents not to register

Thumbnail of user shellaa2
1 review
1 helpful vote
February 16th, 2022

Overall the application is good and intriguing, it has some very good features which make it really easy for my sons to study from here. I took the personalized course from Extramarks for both my sons who are in different classes, they both got a course designed according to their school studies. They got assistance with their homework, which I really needed since I could not help them because of my busy office schedule

Thumbnail of user janvis7
1 review
7 helpful votes
April 19th, 2021

Very bad service given by Extramarks Support team no refund my amount till now, given lots of excuses

Tip for consumers:
dont trust extramark he not given proper service i am very disappoint with him worst service given by extramark

Products used:
he gave me wrong indormation tell me SSE board and given payment from me

Service
Value
Returns
Thumbnail of user rajeshkumars1
1 review
3 helpful votes
September 25th, 2021

Pathetic experience, the working administration is not at all good and lie about fee and education and also any refund amount. No proper communication with the organisation for any problem or grievances. The classes are also not appropriate and they don't tally with the school courses. Worst experience would never you to waste time and money on this organisation.

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Thumbnail of user mamtaa2
1 review
6 helpful votes
December 15th, 2020

This company is just pices of $#*! n nothing els. Never ever work with company. They will only see how they can deduct your salary. If you are just on death bed na still this people dont care they just think about there money. Personally i will suggest do not join this company. N this hr Should to firstly learn the responsibility of an HR...

Thumbnail of user ashwanic
1 review
11 helpful votes
April 16th, 2020

I took package for two years and still no f ups from your team. They took another 1000 rupees for online classes. They promised me that the classes will start from 8th April 2020. But still no response. Very poor service. After so many follow ups no one reply.
Will never ever take your service in future.
You people always make a fake commitments. Only want to generate business while making fools. It's not a academic service only want money from the people. After sales no one bother to respond.
Guys shame on you. You people are playing with emotion.

Thumbnail of user muthumanim
1 review
3 helpful votes
May 21st, 2022
Verified purchase

I Am Muthu mani From Chennai. We Paid *******. 0 My Child Not Study For This Method Not Suitable Also. Before In form 7 Days, But Still Not Returan Our Money *******. 00 My Child School Monfort St Thomas Chennai

Thumbnail of user sankyg
1 review
3 helpful votes
September 21st, 2020

Team Hr In extramarks are so much dumb and careless. Called me up for interview then no rpy for a week sunddenly after a week they said you are selected and will share you offer letter, strange isn't it. Also after 3-4 days they called up again and said we can not take you onboard because you have not cleared apptitude test... seriously.! Means without giving any apptitude test you can be fail... I thinks this people have lost their mind in this pandemics or may be they needed proper treatment..

Thumbnail of user manyatar
1 review
0 helpful votes
February 16th, 2022

I purchased the Extramarks course ""NEET Crash Course"" for my daughter, she get excellent features and content to study there. She will be preparing for her NEET the next year, so I am looking forward to buying that course from Extramarks since it has really done a good job this year. At last, I would like to mention that I personally never felt that my daughter is not getting solutions for her questions through Extramarks, she always gets quick answers to her queries and that is a really good service!

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Thumbnail of user lavneeta
1 review
19 helpful votes
February 19th, 2020

Liers
There sales person came and showed us a product with 15days money back guarantee. Now they are not refunding the money.

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From the business

Extramarks is a leading online learning and educational website that offers study material, live classes and test prep solutions for CBSE, ICSE, State boards, JEE & NEET

Company Representative

Thumbnail of user raktimt
Raktim T.
Typically does not respond to reviews

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