Eyebuydirect has a rating of 4.77 stars from 834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection, and new glasses. Eyebuydirect ranks 9th among Eyeglasses sites.
No critical highlights yet
I've bought 2 pairs of glasses so far, waiting on my third. I love them. Excellent quality. I didn't have to wait forever for delivery & my benefits reimbursed me. Great shopping experience.
Not pleased with glasses I bought previously. Poor fit and problem with vision clarity. Bought 2 months ago but checked with your sales service and nothing could be done about the glasses. Buying a new pair and if problem persists they are going right back to you. You're gain and my loss. If there is another problem I will be getting on social media to my friends and colleagues.
First time buying glasses online. Today is my birthday and thought I would get some stylish glasses for my birthday. I have a schedule that has me work 2 weeks away from home at a time. It took about 2 weeks to get the delivery. Since I was at work in the middle of my 14 day shift, they arrived in Edmonton, Alberta, Canada one week after I arrived home from work. Although I was nervous to order glasses online, I am so happy that I ordered from EYEBUYDIRECT.
You were kind enough to give me a coupon code to make the price much more reasonable. I am a union carpenter and they only pay for my glasses once every 2 years. Their plan requires me to purchase them from a physical store. This year it was not my year to get glasses through my union bennefits plan.
I have always wanted aviator type glasses. Many stores don't offer that style. Unfortunately, the birthday special 2 for 1 doesn't apply to the glasses I wanted to order. After speaking with a representative about the glasses I wanted to purchase for my birthday she gave me a coupon code to make my purchase very reasonable.
First time buying glasses online. Today is my birthday and thought i would get some stylish glasses for my birthday. I have a schedule that has me work 2 weeks away from home at a time. I hope my glasses arrive to my home when I am home.
You were kind enough to give me a coupon code to make the price much more rteasonable.
I have always wanted aviator type glasses. Many glasses stores don't offer that style.
Très belle expérience, c'est la seconde fois que j'Achète une pair et je crois la changé à nouveau pour ma fête
J'ai brisé mes lunettes et j'ai besoin d'en avoir des nouvelles le plus vite possible vu que mes examens commence vendredi
Il est jolie et coloré
Same great experience as always. Although my coupon was wiped from my cart and I almost checked out without it being properly applied after I had previously confirmed it.
Continued to use them for several years! Love the affordable but stylish options
Trying some new styles out
Great product, very good service, good price. Only thing I don't like is the large number of Email advertisements I get. I tried to unsubscribe, but the selection options does not seem to work. 1 Email per week would be more than enough!
Selection and Price
Selection and Price
Selection and Price
Selection and Price
Je suis incapable d'appliquer le code TIME2SAVE … l'endroit où il est inscrit code promotionnel n'apparaissait pas. Alors j'ai commandé seulement une paire de lunettes pour cette fois - ci. J'ai attendu un peu mais je n'ai reçu avec aide aucun commentaire avant aujourd'hui…
Je n’ai pas reçu d’aide après avoir envoyé un message.
J’apprécie commander en ligne et surtout le prix des lunettes…
Je voulais changer de style
I'm concern about the fitting last time there was an option to enter my measurements, now I'm not sure if the frames I got will be good for me.
I did make purchases in the past anf it was good, yet now I feel somehow disappointed, hoping my new frames will fit.
I like the style
I've purchased from Eye Buy Direct many times and I've always been satisfied even if the glasses don't particularly end up working out for me, the buying/shipping experience is always positive. This site is similar to clearly.ca but I found that Clearly doesn't offer different sizing options whereas Eye Buy Direct does, something that I really love. Eye Buy Direct works mostly the same as clearly.ca, as you shop you can actually virtually try on glasses, input in your prescription if you have one and there's always amazing BOGO deals! Every single time I've shopped with Eye Buy Direct I've gotten a BOGO deal, it's incredible.
Another thing that surprised me was their customer service. I wrote a review about a pair of glasses that unfortunately were just super uncomfortable to wear and they reached out to me via email almost immediately asking if I wanted to exchange or even a refund! That level of service is top-notch. I recommend this site fully if you're someone who has their prescription and is looking for a fashionable pair of glasses or sunglasses. One thing I want to point out is their shipping time. You have to keep in mind that it takes time to actually make your lenses, especially if you have a prescription! Every prescription is different so it could take up to 2 weeks to ship, but once it has shipped it doesn't take long to receive it.
I have had issues with my vision since I was 7 years old - and ever since then, when I needed to get new glasses, it was a pain in the pocket and very little option.
When I first ordered on Eye Buy, I was worried about the fit and the look... but when I got my first pair that didn't look or feel right, they are quick to send you a refund OR a replacement pair of a different style.
Their email customer service got back to me SAME DAY when I contacted them for a replacement. They got all the details of the pair I wanted and were SUPER fast processing my request.
They are affordable - I paid $600+ dollars at Vouge Optical for 2 pairs of glasses, where with EYEBUY I can get 2 pair for like 150-200 (depending on the frame style and lenses I choose)
I also LOVE that they have SO many different size options (I have an XL head and most places only have frames that fit me in Mens...)
I have looked at other online glasses retailers and none of them compared to EB.
Your web page works very smoothly. I think that Eyebuydirect is a fantastic company. The customer service is unbeatable. I would not hesitate to recommend Eyebuydirect to my friends.
Shopping is easy and fun.
Great selection of frames.
Thanks a bunch for fast delivery and reasonable prices. Unfortunately they're smaller than the try on feature led me to believe. They are smaller then my last pair which looked to be the same.
Needed night time tinted driving glasses
It is new to me, I enjoyed the shopping experience, the Try on did not work for all my selections. Also I will not order from you again because my inbox was full of your emails and the offers did not come to fruition when I tried to order more glasses. I like the glasses but other sites do not bombard me with emails.
It was recommended by your satisfied customers
I just got a new prescription
Was very easy to navigate the site, try on and purchase, I'm very impressed with my first time ordering prescription glasses online
I liked the glasses and being on disability the price was right
I needed new glasses and these ones seem to be good
I liked the glasses and being on disability the price was right
I needed new glasses and these ones seem to e good
Great style glasses for a good price. Shipping was quick. Satisfied overall. Would recommend eyebuydirect to anyone looking for glasses
Great prices
It's stylish
Great prices
It's stylish
Great end to end interaction. But eye glasses selection even with real time wear sometimes its deceptive. Doesn't give u an accurate look
Great!!!
Choice that fits me
Quality and stylish
Great end to end interaction. But price gone up!
Choice that fits me
Quality and stylish
Easy to select frames, and the try on feature on my phone is fantastic. I can get 2 pairs for half what my optomitrist charges!
Second order. Loved the first ones so much, had to get more for the car.
And love the fact it ships with CanadaPost. Makes it so convient!
Lookes great on with the try on feature!
Après avoir commandé une première paire de lunettes de vue chez EyeBuy et pu apprécier le produit, j'ai commandé immédiatement une deuxième paire de lunettes (un autre modèle), et je suis encore plus content de la deuxième. Chaque fois, mes lunettes sont arrivées dans un emballage soigné, en 10 à 15 jours. La qualité est belle, la monture est robuste (c'est ça que ça prend, avec moi!), les verres progressifs sont excellents (meilleurs que ce que j'ai payé trois fois le même prix dans des chaînes spécialisées) et ne m'ont causé aucune difficulté d'adapation. C'est bien simple, j'oublie complétement mes lunettes quand elles sont sur mon nez. La progressivité est surprenante: c'est net à 95 % de loin (ce qui est suffisant, puisque le but était de corriger ma vision entre 20 mètres et 20 cm) et extrêmement net de près. Je suis ravi.du produit, de même que du service d'EyeBuyDirect.
Parce que ma première expérience avec EyeBuy a été excellente, du service au produit.
Parce que je suis très content de la paire que j'ai reçue ce matin. J'attendais de voir pour commander une deuxième paire.
Excellent! Very, very reasonable prices, lots of frames to choose from, lots of lens options. This will be the third pair of glasses I've bought from EyeBuyDirect, this time for my wife. Thank you!
Satisfied prior customer.
Attractive, well made.
Pretty good besides a 15-minute period during which the website would not let me add the finalized glasses to my cart (both on desktop and mobile, and wifi was working perfectly for all other sites)
Online sources list this website as a good retailer for decent quality perscription glasses for discounted prices. My optometrist's selection of glasses is only designer (out of my budget). The cheapest options are still more than $100 and are hideous.
I like the shape of the frames, I've been going for the same shape for the last decade. They also seem to be light weight (we'll see how much they weigh with my lenses installed), and they look lowkey and simple
I would have liked a "remember and compare" option, but everything I wanted to know was accessible.
Best virtual try on of the few I tried
Titanium. Appearance.
Love my glasses and they were a really good price. Was so surprised at how quickly they arrived!
The site was user friendly and prices were reasonable.
Loved colours and style of frames. Polished yet trendy!
I Love the glasses they offer and when I find a pair I really like I usually buy them in every colour. The prices and quality can't be beat. The try on function is so helpful and the very few times I have had to contact customer service they have been fast, efficient and friendly. Excellent customer service
Favourite site for glasses
Already own the glasses in different colours and great sale
Purchase was easily done and arrival was quick. Great choices in frames as well
On e pair of frames were too tight. I was offered a replacement pair.,
Easy and convenient
The glasses I chose were solid and fit well.
Ok for tech savvy. A bit complex for seniors.
Quick and easy to order. Some confusion on my pupil distance but excellent customer service to get that figured out.
Referred by my daughter
Fair pricing
Referred by my daughter
Fair pricing
Amazing experience! Quick, easy and so affordable! Ordered 4 pairs and I'll be back!
The quality cannot be best for the price.
And I LOVE my bifocals!
I saw someone with amazing glasses and asked her where she purchased from!
Frame selection & price. Cannot be beat! I’m excited to receive them!
Selection is poor for certain cheaper selections. Rejection is never revealed until after selecting recommended frames and selecting lenses. Then you have to start over with recommended frame selections only to get rejected after the process.
Low prices and customer service after the sale.
Very few to select from that would accept my prescription. There was only a few frames that would accept my prescription unlike previous orders.