Fairfield Inn And Suites

This is no palace at the PA location. It was readily available and I was able to accomplish my goals for the day. I got what I expected from a Fairfeild Inn.

I sent in a review requested by Fairfield Inn and Suites Savannah I-95 S as follows: "It is just a place to spend the night, there is no reason to come back. The towels were raggedy the sheets were not white any longer. The door just missed the stool by a hair. The whole hotel was small. When I was walking into the breakfast area, I hit the juice machine since it blocked 7" of the entry way. The eggs circles all stuck to each other and the pan the milk was warm, the tables were dirty and the lady working in the breakfast area was dressed like a homeless person, she looked as if she had not cleaned herself for a week with her greasy hair. I could not look at her and eat my frozen food". Then Jim Raddatz the GM sent me his review of me which is: "
Dear valued guests, Thank you for taking the time to share your thoughts about your stay. I appreciate your review. I will share your message with the correct leadership team. I do want to add however that belittling someone that is working hard, for guests such as yourself, based on their appearance is tacky and disgusting behavior.". Was I supposed to lie in my review or tell the truth as I see it and she was not working. It is obvious that Mariott cannot or will not hire people that value their customers or can take criticism without retaliation. If the management doesn't care about their guests, superiors or career then this hotel will show it in every way. Don't subject yourself to this treatment or anguish.