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They called before they arrived and arrived when they said they would. They were polite and friendly and cleaned up before they went. They knew what they were doing and were upfront on any additional costs, so, glad we used this company
I called fast water heater company to come out and service a tankless water heater that they installed. I made two separate appointments and both times I called the day of the appointment to see if the tech was coming, only to be told both times that no there was a problem and no one is coming. I missed an important appointment so I could be sure my water heater was not going to sustain damage. This is unprofessional and beyond rude to not at least have the courtesy to call and let me know ahead of time there was a problem and the tech would not be able to come. Unbelievable.
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