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Returned a pair of shoes that could not fit and has inferior quality. Still trying for weeks to reach these people and no one is answering the phone nor have I received a refund. Would never buy from them again. Beware!
The Feel Good Store lost my order conf & deny the $164.89 charges. I believe they are scamming customers at this point in their business.
Tip for consumers:
The phone order for the items never received must not have been entered, recorded or follow through to completion by phone rep. Some items were on back order but none of the order ever arrived after paying $164.89. Never had difficulty with phone orders in the past but I believe I can't trust this company any longer and choose not to utilize them in the future. Buyer beware. At least if using their phone order system.
Products used:
shoes, household items
My order got here on time and in great quality. First time ordering here and I am pleasantly pleased by the delivery/product quality/customer service. Will definitely order again soon
Ordered shoes on 3/13 check cashed 4.5, called and was told shoes are unavailable i asked for my 188.10 back and have been getting the run around. Was told someone would call me about refund no one has. I want my money back you stole my money. I m going to call my bank and see if they canget my money
Tip for consumers:
bad business
Ive been charged for an item i ordered 4/6& have not received& now cannot get in touch w/ them
Constant busy- all.hours of the day
Pass this place by
Products used:
I never got the product
The Cloud Stepper Sandal provides balance and are comfortable, stylish and affordable. No photo. I don't know how to do this part.
Tip for consumers:
I find it to be useful .I took a picture of my sandals. I don't know how to put it on this site.
I ordered earring backs and recieved a hair thickener and mojo oil. There is conveniently no way to contact customer service by email so I could add a picture of the wrong items. I called the number and was told (in halting English) that I needed to return the items and pay the postage on the return. When the return was received they would then ship the items I had actually ordered. I objected to paying he return postage when this was entirely their mistake and was told if I enclosed the postage receipt they would credit my card for that charge. Still it will require at least an hour of my time to process this and I am completely unsure if I will ever see the items I ordered. What a dinosaur of a company. Never again!
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