Fidelity Home Group

Charley worked a miracle to get our loan approved. Our previous loan originator left us high and dry with two weeks left until closing. We were on the brink of losing our dream home! The seller suggested we contact Charley at Fidelity Home Group and he immediately sprang into action. I don't know how he did it, but we ended up closing on our original closing date! I cannot express my appreciation for his time and attentiveness for our particular situation.

Amazing

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I loved their professionalism and make you feel that not only they are people who want to give a credit loan, is more that they share your dream to have your own home. It was an easy and very short process and I'm so happy that they were able to inform me and my first language your bilingual services are excellent. Thank you for helping make my family's dream come true!

Everyone was quick, communicated well, even worked from home to help me get my loan closed on time through some unexpected problems. Thank you all for your help!

This is the second time we have used Erik and his team for home financing. Both times have been pleasant experiences. They have always been available for questions, have always taken the time to address any concerns, and have always made us feel that they care about us during the process. They are a dynamic and competent team that I would happily recommend to any family, friends, or neighbors.

They definitely go above and beyond at Fidelity Home Group. One of the reasons it was a great experience for me was because if an issue came up Erik and his team always knew how to handle it. I never had to worry about a thing which is huge. Thanks!

I trust Charley's professional advice. He is honest and knowledgeable. Thanks for your help getting the great financing for our home.

Charley an Brooks were extremely helpful, answered all questions and concerns we had during the home buying process. Went above and beyond to make sure everything was in order. I'd highly recommend working Charley

I highly recommend Erik and Fidelity Home Group! They are the best around for refinance. I can't express how appreciative I am to this company for all the great work in assisting me with. It was difficult refinancing because I needed to pay additional payment for May, they knew exactly what to do and effectively got the information they needed to get my loan through without any problems. Thank you very much, you are the best!

Charley was great to work with. We moved up our settlement deadline by over a week which is stressful but he was able to get our purchase done so fast! I never had to worry about anything and it was a breeze. I've worked in the mortgage industry for over 5 years and I knew that I would choose Charley because he has processes that are effective, staff that is willing to help to solve whatever problem you have.

All of the people at Fidelity Home Group I worked with were absolutely amazing! I will forever be grateful for how hard they worked to help me make my dream come true!

Charley and his team were incredible. They were so professional, fast, and gave me by far the best deal. Couldn't have asked for anything more. Thank you!

While working under the very challenging conditions of the pandemic, the team at Fidelity Home Group remained professional, cheerful, courteous, and above all, patient with my many concerns about a process that I knew little about. I was comfortable placing my trust in each and every member of Erik's team.

Erik and the entire team we worked with kept us up to date with what information was needed for this refinance to happen, what our options were, and how it all fits together. We certainly appreciated the videos going over the PDFs/alternatives we could have taken. Given this unique time where face to face meetings are rare - it was a great way to communicate/convey information!

WOW! We were able to close on our new home in 23 days because of Fidelity Home Group's incredible team! Erik, who put our package together, was absolutely amazing and so incredibly responsive in answering all of our questions I swear sometimes I hadn't even hit "send" and there was already a reply. Absolutely incredible team and would recommend anyone to work with them!

Charley Estes and his team do an exceptional job. The communication, process, and attention to detail are most excellent. Throughout the process you are communicated with about every detail and step and guided with gentle direction so it can be completed in a timely manner. Everything is straightforward and plain spoken and easy to understand. There is not a lot of sales to this process. It either makes sense or it doesn't and if you choose to move forward it is efficient and painless.

Everyone on the Florida Keys team was super supportive and answered all my questions. They also helped provide resources to help guide me through the process as I was a first time home buyer. Their responsiveness and professionalism was exceptional!

Erik and Brooks were able to assist us during our first time home buying process. The interest rate we received was AMAZING, and the team was helpful in moving us through all the necessary steps to close on our home. Thanks for making this process easy on us. Keep up the good work!

Erik and Brooks provided incredible service and amazing attention to detail. Brooks made the headache of buying a house very easy and carefree. I would definitely use them for a my future mortgage dealings. I would give them more stars if I could.

Charley is an absolute outstanding man and was there for every question I had. Walks you through every step of the financing process very carefully and keeps you up to date. Highly recommend him for all your mortgage needs.

Great job! Charley got us a very good deal with a competitive rate. He guided us through the process with very clear guidelines and made everything easy, and now we are proud and happy with our new 2.4 acres lot with a family home.

They were super helpful, answered all questions and concerns we had during the home buying process. Went above and beyond to make sure everything was in order. I'd highly recommend.

Charley was great at communicating through each step of the process - I always received pertinent information on the status of my refinance in a timely manner and was able to reach Charley whenever necessary

They definitely go above and beyond at Fidelity Home Group. One of the reasons it was a great experience for me was because if an issue came up, Erik and his team always knew how to handle it. I never had to worry about a thing which is huge.