Firstbankandtrust

My debit card was used without my knowledge. I notified First Bank and was asked if I had the card in my possession, I replied that I never carry the card with me but I keep it in my desk drawer at home. First Bank refused my dispute and said I, or someone I knew must have used the card. The customer service representative suggested that I file a police report and name my wife and stepdaughter as the suspects because they were the only other people who had access to the card. What! This bank must be based in some communist country. Amazing!