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Firstleaf.club has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
This company touts a customer satisfaction guarantee but they care very little about customer satisfaction! There membership advertisement is incredibly misleading and they lead you to believe that if you fill out a questionnaire they'll send you a selection of wines based on your tastes but that's not what they do. They repeatedly say in their advertisement that this is a great way to sample or try new wines but all they do is duplicate wines. You don't get new and different wines you get a bunch of the same wines and when I pointed that out to them over and over they simply said they were sorry I was unhappy but would do nothing to correct it. When I pointed out the misleading advertisement again all I got was an empty sorry! Choose another membership company because in my opinion, this company is not at all interested in your satisfaction, only about getting your payment
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