• Foxy

Foxy

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Overview

Foxy has a rating of 1.7 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Foxy ranks 838th among Beauty Products sites.

  • Service
    12
  • Value
    12
  • Shipping
    11
  • Returns
    11
  • Quality
    10
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
7
See all photos
How would you rate Foxy?
Top Positive Review

“Super Early Delivery & Best Rate”

Arushi S.
1/13/23

I ordered a Sebamed lip balm from Foxy and paid online. They offered the best rate- it was ₹134 cheaper than MRP. Delivery was within 24 hours. I had the product in my hand the very next day after ordering. Super satisfied with the service and would definitely order from them again!

Top Critical Review

“Very bad experience”

Deepti s.
12/16/21

Pathetic service, they send 1200 rs toner without any proper seal and whole product got leaked, and they told me that it's not their responsibility if it got leaked in transport. And they took 5 days to give me this response. Even after sending pictures and videos. Even box in which it is delivered was not sealed with tape. Anyone can open it even tampered your products. I am regreting why even i yried this app. Please avoid using it.

Reviews (26)

Rating

Timeframe

Other

Thumbnail of user deeptis14
1 review
6 helpful votes
December 16th, 2021

Pathetic service, they send 1200 rs toner without any proper seal and whole product got leaked, and they told me that it's not their responsibility if it got leaked in transport. And they took 5 days to give me this response. Even after sending pictures and videos. Even box in which it is delivered was not sealed with tape. Anyone can open it even tampered your products. I am regreting why even i yried this app. Please avoid using it.

Tip for consumers:
Avoid using this app

Service
Value
Shipping
Returns
Quality
Thumbnail of user saram1513
2 reviews
2 helpful votes
July 9th, 2023

For 25 days foxy shut down w out expectation or notification. It returned and because of its unreliability i requested to cancel my page w payout. They canceled me but I've received NO payout. No communication regarding payout and no replies to any email account I've sent emails to. They're still using my face and body for their promotional videos on their mainpage even tho I'm not a content creator for them and they have no permission to do this.

Service
Value
Returns
Quality
Thumbnail of user lisaf2231
1 review
1 helpful vote
December 11th, 2022
Verified purchase

You will never receive your order, phone number is no good, they do not respond to emails. I'm having to fight to get my money back. I will report them to everyone possible. Extremely poor service.

Tip for consumers:
Run

Products used:
Never received.

Thumbnail of user arushis6
1 review
0 helpful votes
January 13th, 2023
Verified purchase

I ordered a Sebamed lip balm from Foxy and paid online. They offered the best rate- it was ₹134 cheaper than MRP. Delivery was within 24 hours. I had the product in my hand the very next day after ordering. Super satisfied with the service and would definitely order from them again!

Service
Value
Shipping
Quality
Thumbnail of user ruchis26
1 review
1 helpful vote
December 24th, 2020

I bought soul tree lip balm from foxy app who's MRP is 350 and app is selling it for 495 it's of same quantity as shown but different in price.

Thumbnail of user saranyak4
1 review
4 helpful votes
March 1st, 2022

It's been one month, my order is not delivered. I have complaint many times to foxy, they are telling we will do it, we will do it. Or atleast they should cancel my order nd provide refund, they are not doing or agree for that also. Worst customer handling and giving false hope that delivery will be done, but how long, it's been already one month will they say till one year also i believe. So so so bad. Please don't purchase anything from here and get regret later.

Tip for consumers:
Opt for cash on delivery, false and worst site.

Products used:
Ogx conditioner

Service
Value
Shipping
Returns
Quality
Thumbnail of user renub10
1 review
2 helpful votes
February 18th, 2022
Verified purchase

It's been almost 6 days to cancelled my order but i didn't get my refund bad experience
No updates in my profile id
Don't buy

Tip for consumers:
Don't buy

Products used:
Cosmetic

Service
Value
Shipping
Returns
Thumbnail of user aanchalj5
1 review
0 helpful votes
September 15th, 2022

This website is a big scam. They don't deliver on time nither cancel the products and process refund as well and if you contact them they lie a lot and disconnect the call on customer face. I ordered on 4 Sept and cancelled on 9 they didn't cancel the goods and on 15 sept they delivered goods forcefully and now they are forcing me to accept the goods and not refunding my money. BIG time fake. Please don't buy anything from here.

Thumbnail of user sayantid2
1 review
1 helpful vote
May 16th, 2022
Verified purchase

One of the most 3rd class online shopping site... they just send wrong product and there is no customer care service. Don't buy anything from this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dengiz
1 review
5 helpful votes
December 4th, 2021
Verified purchase

Its a scam guys! Prices were so cheap i went for it but after i made the purchase my product could nver arrived! I contact them which is only possible through watsapp. Cant even call through! I just lost a lot of my money!

Tip for consumers:
Just dont buy from foxy

Products used:
No products. I didnt recieve

Service
Shipping
Returns
Thumbnail of user celestinal4
1 review
0 helpful votes
April 15th, 2024

They scam you with a bunch of vouchers and when you cancel one item off the lot a $#*!in mini costing to Rs 100 orginally came to Rs 274 and the service terrible showing attitude to the customers like I didn't pay $#*! for my products i should've gotton a refund of 1074 instead received 839 what a load of bull$#*! from this brand its my honest money and i am entitled to it

Thumbnail of user shivani.dance75
1 review
1 helpful vote
May 16th, 2023

Receive wrong items, no support but rude customer call back! Very disappointing. Not trustworthy, wouldn't recommend! Will never order from foxy again!

Tip for consumers:
They sent wrong item and didn't help to replace or anything

Products used:
Non

Service
Value
Shipping
Returns
Quality
Thumbnail of user umangg1996
1 review
0 helpful votes
May 6th, 2023

I bought the shampoo on 6th may 2023 i got duplicate product with bad smell, a month back i bought the same shampoo from retail shop he gave me best quality product

Thumbnail of user mamtak0583
1 review
0 helpful votes
June 20th, 2023

I've been using foxy for about a year. The best deals on the platform.Specifically serums and Korean line

Products used:
minimalist serum,Nieva cream ,khadi shampoo

Service
Value
Shipping
Returns
Quality
Thumbnail of user purvie
1 review
1 helpful vote
April 22nd, 2022

I made payment through my credit card after which payment cot deducted but still no order is generated.The customer care team keeps postponing the refund.The app and the customer care looks super shady.

Thumbnail of user bm517
1 review
0 helpful votes
May 20th, 2021

I order items on routine basis, and have found that the coupons and discounts on foxy are much better than others.
Genuine and original products, never found any issue with ordered items
Packaging is plastic free so i feel good about helping environment in this way.

Tip for consumers:
Go for it, the platform is new and offering good deals. Customer support is excellent

Refunds take 3-5 days time but they always refund in case order is cancelled

Products used:
Facewash and sheet masks

Service
Value
Shipping
Returns
Quality
Thumbnail of user prarthanas
1 review
0 helpful votes
March 27th, 2022

I didn't recieve my order. I didn't get a refund. The delivery status shows delivered.The customer care is so disappointing. I feel so bad. Beware of the app.

Thumbnail of user amark22
1 review
1 helpful vote
July 19th, 2021

Guys i have ordered on 11th of July and the EDD is 15th of July, when ever i raised a complaint they just say the same statement we will deliver ur order at the earliest, there is no cx care number for this worst app, really u guys are shameful of this service, i have used this app by seeing rating but u guys are not fit for that ratings, so i would like to say one thing as of my experience to the users, please never go for this again and dont get in to the trouble which im facing, even there is no refund format in this service, if cx is not getting the order on time they wont refund the amount and even they will not deliver the product also. My ratings for ur service is ****************************.
Good bye to the FOXyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Tip for consumers:
never go for this again

Products used:
cosmetics

Thumbnail of user alama1
1 review
2 helpful votes
November 2nd, 2021

This site is not a genuine & not satisfied after purcahsing bcz they dont provide the information regading the delivery. I sugest dont make any purchase from this site.

Thumbnail of user princes62
1 review
1 helpful vote
July 20th, 2021

Bilkul bakwas company hai foxy rate kuch dikhati or order ke time rate uske double ho jate h fake c mene foxy se coco face wash book kra and usme phele rate dikhaya 199 and bad me uksa rate 249 ho gya

Tip for consumers:
Bilkul bakwas company hai foxy rate kuch dikhati or order ke time rate uske double ho jate h fake c

Products used:
Bilkul bakwas company hai foxy rate kuch dikhati or order ke time rate uske double ho jate h fake c

Service
Value
Shipping
Returns
Quality
Thumbnail of user sr558
1 review
0 helpful votes
April 10th, 2022

I had ordered the It's skin Wh effector serum... it showed delivery in 2 days but the product was delivered in 4 days... since I raised a complaint they were kind enough to give coupon for next order.(since the validity of coupon was less it was of no use). But the product was authentic. I placed another order for Minimalist serum and mascara. The product is delivered on time but didn't use yet. Overall I am satisfied with it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nabeelak1
1 review
0 helpful votes
April 19th, 2022

Bad experience mera order deliver hua nhi apne aap cancel hogya aur mere pe msg agya ki order hogya hai. Mtlb kuch bhi... 4 days bad complain ki to inform bol apka order cancel hogya ye kya baat hue jab cancel hogya to inform krna tha... ye kya apka order deliver hogya hai ye kya baat hue

Thumbnail of user archanas36
1 review
0 helpful votes
December 20th, 2020

I loved the experience of buying my beauty products at BE FOXY it contains an amazing surprise to enhance my beauty as well. I would definitely going to recommend it to all.

Thumbnail of user manus30
2 reviews
3 helpful votes
June 8th, 2020

I have recently ordered from Foxy App. This app not only helps me to find video reviews from beauty experts but also made sure that I can order from that same platform.
They also gave me Foxy Surprise Gift :)

Thumbnail of user dheerajk19
1 review
1 helpful vote
April 21st, 2022

It's about 9 days and I didn't get my order and now I am unable to cancel my order.It was mistake that I ordered from here..

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