• FREEDOM COUTURE

Overview

FREEDOM COUTURE has a rating of 2.0 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. FREEDOM COUTURE ranks 95th among Wigs sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
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How would you rate FREEDOM COUTURE?

Reviews (4)

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Thumbnail of user zeenag2
1 review
0 helpful votes
January 25th, 2024

I never ever right reviews but after spending the money on this wig and being so disgusted of the quality I thought that I should warn other people. I bought a FREEDOM COUTURE wig a little less than 6 months ago. When I first received the wig I was very happy, everything about it was beautiful... within about a month I noticed the hair matting badly. Thinking maybe it was just time for a wash, after doing so I realized that the silicon that they apply to the hair was gone and the real product came through. It was horrendous, and a horrible mess, after air drying and applying Biosilk serum like I was advised, nothing helped. It was a matted mess. This company is not using real quality hair. I have bought cheap hair extensions on AMAZON and have had better quality by far! They have lasted up to a year. I cannot believe this company feels good about charging people what they do for an absolute garbage product! It is so sad. I read all the amazing reviews and the only thing I can think of is that they post them before any washing and straight out of the box. Don't be fooled by the really good reviews, do research and listen to all of them. I wish I was more objective when buying this wig, but the pictures and colors were beautiful and I got caught up in that.

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Thumbnail of user nicolem2022
1 review
3 helpful votes
June 18th, 2022
Verified purchase

FC was amazing at one point. I purchased numerous wigs from the company in the past. However, my last three were just awful! I have decided to finally put my hard earning money elsewhere. Her quality has just gone down hill— too much shedding, too much balding. It's really such a shame that her products were once quality work. The hair is great in the beginning! But, I'm here to tell you to save your money…I spent thousands and you can find cheaper hair elsewhere. I spent 1,500 on this last purchase and it didn't even hold up for 6 months.

Thumbnail of user tiffanyb705
1 review
8 helpful votes
October 31st, 2021

PLEASE DONT BELIVE THEM! THEY ARE LYING!
If you're here it's a sign that even like me before I bought this wig from them, yes yes, I too have seen all these good reviews that you have probably seen before. Everyone is just lying! Everyone is fake! All her videos on her instagram with her models are other wigs!
Please read all my story: After saving a lot of money to buy a wig as a gift for my mother's birthday I will never forget this day! I paid for a 24" wig for more than $ 1900 (including customs fees) I opened it together with my mother on her birthday and I was just ashamed! I remember I was just embarrassed and did not know what to do!
The wig came in poor quality with such a strong smell of a cheap hair dye box! The wig I ordered was at 200% density and the wig I received looked like 130% density it was really sparse and the hair kept falling out. Anyway the wig was not even similar to what I ordered I tried to contact her on WhatsApp and she just blocked me so tried to contact her on Instagram But I found out that she blocked me there as well...
Luckily I paid through PayPal and i called PayPal customer service and I just cried for them on the line!
I explained everything to the service representative and he opened a dispute against them. In the end it took more than a month after I provided them with all the pictures and all the details they asked me to send it back to her (the address I had to send her was an address in China and not Australia as I ordered...) and I finally got my money back...! It was easy but it was worth it!
If she also stole you, please do not give up on her! Anyway then in the end I was still looking for a gift for my mom after all. I asked every possible friend of mine and searched the internet for someone who sells good quality and at a price I can afford... after a long time of searching I found through Instagram a company *******@shamelacewigs they had a wig on their page that I really liked but i see that they did not have it in stock.
I dm them and they were really nice they showed me that there is an option on their website to make a custom wig!
And one more thing! Unlike them I did not pay Any money for shipping at all! And not for customs! The wig came with a really nice box and I was really pleased with the quality... the hair did not fall out at all and the quality was exactly as I wanted!
The most important thing for me was that their customer service is just great! All the way they answered me all the time and made me changes add color (Highlights) and her haircut just the way I wanted! And something else important their wigs are really full I know what it is like to go through something like this and I hope I have at least helped prevent it for another person or just help a person who has already experienced it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user babitad4
2 reviews
4 helpful votes
April 6th, 2021
Verified purchase

(See the second pic for how it looks on me, and the first pic for the advertisement on the site)

I bought a wig for 1700 euros (Charde bleached knots). Which is a lot of money. Just received it today.

Straight out of the box:
The wig is so beautiful in it's middle part. Middle parts do not look good on me, because of my head shape and face features. But if I part it in the side, it doesn't look pretty, it looks wiggy. I managed to fix that with mousse and straightener.

I know I shouldn't be comparing synthetic wigs with real wigs. Synthetics can be customized better, but also last less long. I'm just saying that the cap construction and hair density of the synthetic wig is rather perfect, compared to the FC wig.

Cons:
- The fullness is not the same as pictures on the site.
- When i parted it in a deep side part, it was stiff and did not work out.
- Also there's quite a few flyaways in the side part, just as much as the aliexpress wigs.
- You need to use pressed powder or foundation to color the lace, as it's transparent
- I cannot wear it glueless as advertised. A medium cap is a bit too small for me, but also the lack of clips in the front makes the wig slide back.

Pro's:
- Hair feels light on the head and comfortable.
- The itchiness I experience with other wigs is non-existent with this one.
- Hair smells very nice
- Hair is styled very pretty
- The color is very pretty
- Hair looks definitely more durable than other wigs, just have to test out how much more durable.
- Hair does not mat or tangle in the back like other wigs
- Hair is light and soft in the wind. Outside it behaves just like my own head of hair. I love that, other wigs do not have that! When it hits my face because of too much wind, it's tender and feels like it caresses it instead, while other cheaper wigs tend to hit you like a broom.

I do not regret buying it, it's one of the most beautiful human wigs I've ever received. If you want a fuller wig and you are doubting if you should go to expensive brands, but you don't really have the money, stick to synthetics or cheaper wig brands.

If you do have money to blow, try and purchase a custom wig on the Freedom couture site and really customize it to your liking, with the color and density of your liking. I would love to purchase another one of FC to try a lighter color. Also I think it's better if you get the lace front construction instead of full lace wig, as those tend to be much less density.

Tip for consumers:
1. Please, I beg you only order from the website https://freedomcouture.com.au/ and not from Facebook or any other medium. There are so many scammers out there and so many people have fallen for it. A lot of reviewers for FC were scammed and did not order from the correct site.

2. Make sure to measure your head circumference and message the company asking which size wig is better suited for you. Also if this is your first order, attempt to order a front lace wig instead of a full lace wig.

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