Fruugo.ca

There are Fruugo.ca, Fruugo.us, Fruugo.uk but there are all Chinese companies.
Have a look at the picture!
The parcels come from China despite we pay with each country's money, Canadian dollars, US dollars, UK pounds…

Purchase from one of this group, "Unbranded"(Hefei Maitusilu Wangluokeji Youxiangongsi,
Hmwy-women Medical Scrub Doctor Uniform Top Pants Set Nurse Dentist Suit, Size: L, $54.00
Hmwy-women Boho Kimono Cardigan Beach Cover-up Tops, Size: L, $44.95): There was no paper, I mean "even invoice or refund policy", in the parcel.
Too bad quality of less than 5 CAD but I paid 20 times more than this price.

Also be careful! On their web site, they mention their return policy:
"You must register your return within 14 days from receipt of your order and send the goods back to the retailer according to their instructions without undue delay and in any case no later than 14 days from registering your return. " But they all come from China, impossible to return them in 14 days. Thus, they refuse all the refunds we ask! Typical scum company!

We may be able to know if they are from Asian countries by the size: if it is Medium in Canada/USA/UK = Large in Japan/Korea/China.

Again, be careful to these Chinese companies which look like American/Canadian/European's!

I received their response:
"Fruugo has sent you a message：
Hello,
Thank you for your message.
From the images provided we are not able to see the items are faulty.
Please return the order to the retailer using the attached returns information and include the completed returns form.
The attachment may appear as a PDF link at the bottom of this email.
1. Return the order using the most economical but tracked postal method, in case the parcel should be lost in the post and keep any tracking information details
2. Please note that you are responsible for returns postage costs
3. Ship the item(s) for return within 14 days of the date of the notification
4. The product must be in a brand new and resalable condition to be accepted back as a return
5. If a returned item is being shipped internationally, please mark as "RETURNED GOODS" to avoid the retailer incurring any customs charges on receipt of your return.
When the retailer receives the order back, they will mark your order as returned and this will initiate your refund.

I hope this has answered your query but please let me know if you require any further assistance.

Kind regards,"

It is unbelievable!
I already paid too much.
Why I have to pay more!?
They are crazy;(
The items were already thrown away in the garbage.

What a scam company!