GainesvilleCoins has a rating of 3.89 stars from 128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GainesvilleCoins most frequently mention customer service, good quality, and precious metals. GainesvilleCoins ranks 5th among Coins sites.
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This company has very well trained staff in all precious metal products, shipping arrives just on time, they have great products and handle the best prices throughout Florida.
Ordered some silver coins on December 1 and was told 2-3 weeks, called and now it's 4-6 weeks. Asked about refund policy and they said there would be a return penalty. WHAT? Never recieved it how can they assess a return penalty. Definitely going to contact Florida AG office. These people also refused to tell me how large or small a company they are/were. Judging on some of the other single star posts, will not do business with them again. Very disappointed! Stay from these guys.
This company has very well trained staff in all precious metal products, shipping arrives just on time, they have great products and handle the best prices throughout Florida.
Ordered some silver coins on December 1 and was told 2-3 weeks, called and now it's 4-6 weeks. Asked about refund policy and they said there would be a return penalty. WHAT? Never recieved it how can they assess a return penalty. Definitely going to contact Florida AG office. These people also refused to tell me how large or small a company they are/were. Judging on some of the other single star posts, will not do business with them again. Very disappointed! Stay from these guys.
I have not been able to find a better company like Gainesville Coins, they are simply the best, their customer service is top-notch, their prices are very competitive and shipments arrive on time, I recommend doing business with them.
I made a purchase of some gold coins, I really liked it because they received my cryptocurrencies and the shipping was very secure.
I love the honesty they have, they are always very helpful and sincere when it comes to advising me on the purchase, the best offers you can find are here. Highly recommended.
I have always received good service if you buy precious metals at Gainesville Coins you will never be disappointed
They have an excellent team when I go there they treat me very well, they do a great job and they have the best products of this type.
BUYER BEWARE Gainesville Coins IS NO LONGER A LEGIT METALS DEALER. 4 MONTHS AND NO SHIPMENT. THEY DONT RESPOND TO EMAIL. THEY PICK UP THE PHONE AND IMMEDIATELY HANG UP. IF YOU GO IN PERSON THIS IS THE RESULT. HEADED TO OUR APPOINTMENT WITH THE FINANCIAL CRIMES INVESTIGATORS NOW. FOR EVERYONE IN THE REVIEWS EXPERIENCING SAME, PM ME. THERE ARE SO MANY CUSTOMERS IN THE SAME POISTION WE CAN PUT A CLASS ACTION TOGETHER. FIND ME ON *******@AABB FOR THE FULL VIDEO OF HOW THEY TREAT CUSTOMERS IN THEIR STORE.
I ordered $459.00 of silver coins and sent them a check. They got the check on January 2 2024, they wait 10 m days for the check to clear, That would be January 12Th,wouldn't you think they would be putting the order together now. On January 29TH,I asked where my order was and got z song and dance. It is now February 6 2024 and STILL NO ORDER!
Tip for consumers:
don' use this business!!!
Products used:
silver coins
I like their products, they are of very good quality, I also liked that they facilitate the purchase since they have many payment methods and the best thing is that they are sent to your home.
The prices of each coin collection are good for people who are looking for an excellent investment. I am a loyal and happy customer.
Products used:
Coins
I had very good advice when buying and they arrived on time, they are very good, I think this company is the best at what it does.
I've bought coins here for a decade. They have a vast collection and you get what you pay for. If your just buying bullion coins they're great. Huge selection, etc. But nothings perfect. They're often out of stock on many coins. And they take forever to deliver. Sometimes up to month. But where else can you buy coins with this selection? Or with speedier delivery?
My check for 20 gold eagles one ounce cleared 10/10/24. Today is 12/14/24. Coins have not been shipped. If they had them in stock and were advertising them.,why weren't they shipped!,,,…?. Nate will not answer emails or communicate. BE CAREFUL VERY VERY CAREFULL if you chose to do business with GAINSVILLE. Rating subzero
For me, a LCS that only buys bullion products a spot price regardless if numismatic. I have chosen not to do business with them again because of that.
I have bought at Gainesville Coins and I have always been satisfied, my last order was a silver ingot which arrived in excellent condition even better, I recommend buying precious metals, it is the best way to safeguard your money!
I ordered (20) silver rounds on 28Oct2023. My check was received on 03Nov23. There was a (10) day hold, after which I expected my coins to ship (17Nov2023). It is the 21Dec2023 and no word when my coins will ship. Never order coins from Gainesville Coins! There are so many reputable bullion dealers out there - why deal will a company like Gainesville Coins that doesn't deliver.
They are kind people who send my orders on time and their products are always surprising, it is always a great experience shopping there.
Despite the negative reviews, I was hoping to get a good service since they have a lot of complements. I liked their staff, they were very much into helping and solving any issues and concerns. The shipping and delivery was not late and actually appreciated the updates from the company from any changes. I am still to buy more here.
Would like to rate Black Beard rounds I ordered! Can't do it because they still haven't arrived! Ordered over 40 days ago, talked to customer service 3 time, can't or won't let me know when they will ship! Say ship in sequence of when ordered, won't let you know what place in que you are! Can tell you customer service and shipping is very poor! Didn't hesitate to charge credit card. Hope I didn't get scammed! Will update if received.
I can't speak for others but my experience with Gainesville Coins went exactly as they said it would. After my order I sent a check, they sent me confirmation check received. I waited 10 business days, 2 weeks. I gave them an extra 5 days as their website said their deliveries were a little behind due to supplier inventories being low. I then called them asked about my order and the lady couldn't confirm a delivery date.
I received an email later that day my order was packed waiting for the post office to pick it up. I was able to track the package over the next few days until it was delivered. I can only say this, I'm satisfied! I paid $2 less per ounce using Gainesville coins. I realize a lot of people complained about this company but they always got their product. I assume they don't buy things online lately. I've waited over 3 months for some companies to send me my coins but they always send them as did Gainesville. I'll end with this, read their online policy carefully and then decide if you want to agree to it or not, if you agree then you understand the process. Most satisfied customers don't leave reviews. Hope this helps.
Tip for consumers:
Read their rules well.
5% credit card hold that they will keep if you cancel the order, Plus they will keep any profits if you cancel and you owe any losses if you cancel.
No need to cancel if you don't mind waiting a little longer but they are cheaper than anyone else I found. Although I don't find this to be true with this company as they sent me real silver. If a company is charging you below spot price it's probably too good to be true.
Products used:
5 rolls silver rounds
Two months since my order was placed and paid for and I still haven't received the coins. Do I need to say more?
Tip for consumers:
Anyone that chooses to buy from Gainesville Coin should be made aware of the ridiculously long wait to receive what you ordered and paid for.
Products used:
Coins.
I have had a very good experience with Gainesville Coins, I have made several coin purchases with them, they have the offer to make them personalized and in each order I am surprised that every detail is done so well, so perfect, they really are professionals and I recommend them
Excellence is the ok you of this company. The coins they sell are incredible, they use the best metals for their production.
Products used:
Coins
They have pathetic customer care. Order something from here & forget about it. Their shipment delays are a nightmare. Even after 1 month of my order, they could not tell me when the order will be shipped. It is like an indefinite delay. There is no communication on the delay, or for your order until you call them. I experienced the same thing, & customer rep said they cannot check anything, & tell when it will shipped, as they do not have access. So in short, order something & forget about it.
Gainesville Coins? Offers Wholesale Pricing On Silver Coins, Silver Bars, Silver Bullion And Gold. Buy Silver And Gold Online, Or Call (813) 482-9300.