General Steel has a rating of 4.34 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with General Steel most frequently mention customer service, good experience, and great job. General Steel ranks 4th among Building Construction sites.
We will be relocating our Heavy Truck repair shop to new location. I would like to build a building that is 100' deep by 150' wide. I need to have 5 pull through bays (100' long) with 12'wide x 16' high doors at each end. One end of the building (25'x100') will be for office space, parts storage, tool storage, lunch room, and locker room. There will be vehicle lifts so need 25' min of headroom inside shop. Shop will need to be insulated.
I'm planning. You want my phone number. Nah. I just want a budgetary quote. Plus I'm sure that there are standard sizes that would cut cost. Yet the form allowed Freeform. I will call when I get closer. Unfortunately this didn't help get my process closer. Sorry to waste your time.
Hi all! Everything is as usual, everything is up to date, you are a pleasure with your service as always. Thank you! I recommend your service!
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For my parents. Mom needs single story for handicapped.
Talk about unprofessional. This guy calls, doesn't introduce himself except General Buildings, starts rattling on about stock sizes and such when I finally stopped him and asked for a price on the particular building I requested. He goes on and on about their Fall Sales and Stock buildings without any details I asked for. Why did I waste my time filling out details on line of what I was looking for? He hadn't even taken the time to figure a price and when he threw out some insanely high number and I told him I had other offers for less. He asked who, I told him and he immediately starts trashing those other companies, saying someone will always be cheaper and that one company sold only tubular frame buildings (like carports) and I admit, I got upset. Especially when the only thing he could promote for his company was to tear someone elses's product apart. I used (1) one expletitive when I explained I knew the difference between a carport and a steel building.
If one looked up "Used Car Salesman" in the dictionary, his picture would be there. Just came off very pushy, evaded the direct issue and when confronted with someone elses product, his first response was not to compare his products talking points but to trash and criticize the competitors products. Sorry I hurt his feelings!
We are purchasing a small property west of Powell Wyoming. We need to build facilities for our livestock & a shop.
I got the information I needed but could not afford it.
The website is easy to understand and follow. Setting up design categories is very helpful.
Still in the planning
We are considering creating a storage/office/breakroom structure.
It hasn't yet, Though I do believe that it said to take one's time and study options, which I appreciate
Storage buildng for boats mainly. With possible faux storefront for highway exposure
Gave possible dimensions
What I am looking for. A customizable home with custome sidings
We were looking for a new building for the theatrical department at the college and General Steel was recommended to us by someone who had bought from them before. The salesman did a fine job, he was knowledgeable and answered all of question in a timely manner, I have no complaints.
I rarely give a perfect score on a review, and this site does not allow for half stars, my experience so far I would actually rate the salesman a 4.5
I want like to back shopping again. Fast shopping cart and comfortable boots.
As decided in the product description. The product suitable for me and my family. I like and good experience
I appreciate both Phillip and Sam and their input. They have worked well with me to develop a building. I was very hesitant to even pursue a steel building, and I didnt make it easy for them at first. However after my phone conversations with Phillip and later with Sam and how well they worked with me, I am confident General Steel is a company who wants to provide a good finished product.
We most certainly didn't have the smoothest transaction and we know things happen but we had a heap of problems at first, to where we wrote a disgruntled review. However, they actually cared enough to call and research and find out what all went wrong and worked really hard to make things better. Somethings couldn't be corrected but they even tried to accommodate for that as well. In the end, we are good.
* General Steel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I sent my information for a quote on a steel garage. I was called the next day and told that I could get a special deal on one that is a little larger than I wanted. I told them to go ahead and give me a quote on it. I got the quote the next day. It seemed a little high to me though I had not received any others to compare it to. I got the spec requirements from the city. The general steel building was not in spec so I notified them by e-mail. They called me the next day and they said they could make it up to spec for the same price. I told them I was still waiting on another quote. They proceeded to trash the other company and they didn't even know who it was. In my opinion if they have to trash the other company than they don't feel confident about their own building. I don't care to do business with a company like that.
Products used:
I chose not to do business with this company
Thanks for the drawings. I want you to know that you and your organization have impressed me to no end with your professionalism and complete documentation. What you just sent me is quite impressive and will be of great use in helping me construct the building.
I understand that the delivery of my building will be in a couple of weeks, which is good seeing I'm still working on the foundation.
Thanks for all your help.
Joanie the salesperson was really good to work with and incredibly helpful.
I have already recommended her to others.
Jason & Charlie are the 2 gentleman my husband and I had contact with from General Steel when we ordered our steel building. They were most helpful in all our interactions. We were extremely satisfied with their professionalism. They are certainly excellent representatives of your company.
General Steel is really great to work with along with Billy the project coordinator. I would recommend them to others.
Really Good experience, the project coordinator Luke has been very helpful, it's nice dealing with someone who seemed truly interested in my project. He made suggestions that allowed me to get the accessory items I wanted and provided pricing to stay within my budget, without high pressure. I am very happy I chose General Steel.
Make sure and read the contract and not listen to what the salesperson has to say otherwise you will be misled. If you live outside Florida, you will be charged more so I recommend you go to an in-state builder. They will screw you over so be careful. They have not built anything, so I am not sure how the quality of the build is going to be. If sales and customer service are in an indicator the garage will be trash. You just have to trust me on this one.
Tip for consumers:
Go with another builder
Products used:
Garage
Just wanted to let whom ever it may concern know Brian Thompson was great to work with Our next project will be much bigger and hope Brian will work with us again.
General Steel specializes in the custom design and delivery of metal buildings to individuals, churches, organizations and business owners. We also offer pre-construction services including a wide variety of solutions for every phase of the construction process.
Established in 1995, General Steel has been the leader in the steel buildings industry for over two decades. Our team has designed and delivered commercial buildings for America's leading companies such as Boeing, Dow Chemical and General Motors. We have also delivered thousands of solutions for individuals such as garages and workshops on their personal properties. Our customer service is second to none, customer satisfaction is our number one goal!