Golfbelievers

Bought items advertised as Willow Tree brand. Many weeks later, the product arrived in styrofoam and was not as advertised. The seller refused the refund request even though the return process was advertised as "We hope you like your order! However, if you are not 100% satisfied, we will make the return process extremely simple." It was not simple, they are pushing back, so I sent pictures to PayPal and escalated with them for a refund. You can see a comparison of what I got vs a set that I already had at home...

I ordered some item in November and I'm still waiting on my products. They keep saying it is in transit. This company is a scam.

This item took forever to get and when I received it, it was nothing like the picture. It is useless junk. I have tried contacting the company 3 times and no one responds to the email. Don't waste your money, you will be disappointed. I would give zero stars if possible.

Should be an option for NO STARS! Golf Believers customer service is non-existent! Packages arrived smashed and contents were destroyed. There was not a bit of protective wrapping included in the package to protect the contents, just flimsy cardboard boxes in a large envelope. Several emails have been totally ignored. DON"T BUY FROM GOLF BELIEVERS! You'll regret it.

I bought a bewitching figure call Tilley. What a piece of crap! It is so tiny compared to the real ones that grand in rd came out with. You can't even make out the face. Never again will I be so dumb in thinking this was aThe real. I don't want to even rate it. But u have to.

This is false advertising. The real company Grandin Rd should hear about how this company is trying to sell their products. I already own one of the dolls I bought from Grandin road last year and wanted this years but they were sold out. But I found, what I thought was the same on Golfbelievers, but what a piece of crap. Never again. Can you even see that piece of crap?

The yard art product delivered is a cheap knock-off of the actual yard sculpture advertised. This is a 100% rip-off. Deserves zero stars. Pure fraud. Look at the website photo vs what was sent. RUN!

I put two photos of the fairies Golfbelievers uses to advertise their products. The other two are what I actually got. Poor quality and nothing like what they promise. Don't buy from these people.

We ordered the fairy yard ornament for a friend. This was ordered as a gift and we were excited to surprise them... however they received a very damaged box, with missing parts and a damaged unit. I have reached out to the company numerous times to get a replacement or a refund and they are unwilling to help address to my satisfaction. I would advise if you are interested in a product to go find something on Amazon as they are MUCH easier to work with on returns, damages or any concerns. They don't understand that the customer is not responsible for the shipping - it's the shipper's responsibility - they are passing the blame to the customer. Totally unreasonable.

The item shipped did not meet the advertised picture. I received the item and wrote immediately for a refund and was told it was too expensive to return it and get a refund because they are in CHINA. Not my problem. Don't order from this company. Steven did nothing for me. Goodbye $50

I bought something from them it came in the mail it was broke they said they would only pay me 20% of what it cost how $#*!ed up is that

Purchased a Birdhouse Garden Stake. Advertised on the website "Create an upscale neighborhood for your local birds to call home". There are five designs. I bought the Abstract advertised 14-1/2"W x 7"D x 67-1/2"H (overall). Actual size 2"W x 3"D x37"H (overall). Literally no bird can fit in this item. Maybe a bumble bee. It is at best a cheap decorative planter item. The 4-piece stake is very flimsy. One piece wouldn't stay connected to the others. The birdhouse advertised has part patina finish. Actual one does not. Emailed the seller & provided a picture. They will not give you a refund, although their website says Free Refund. They want you to accept compensation. A refund is compensation. But I guess they want you to accept another item from their garbage products. They know because many buyers are from overseas, there isn't a consumer agency to hold them accountable. BUYER BEWARE!

Warranty

At GOLFBELIEVERS, our job is to ensure that damage to your product will never be the reason for your interruption of golf practice. Therefore, we attach great importance to the use of durable components to manufacture high-quality appliances. Our manufacturing process focuses on manufacturing quality. Before packaging, we will test every link in the production line to limit out-of-the-box defects when the golf equipment arrives at your home. We will not cut production to save costs, because we believe in the integrity of the brand, and we will pay attention to the after-sales and pre-sales situation.

When buying golf products from GOLFBELIEVERS, you do more than just buy the product. You are interacting for yourself and your loved ones. Buying golf products for the family is expected to improve lives. You need golf equipment that meets your promise and cooperates with you for a long time.

This is why all our equipment has a genuine 1-year warranty. All our guarantees to customers are free. You can become the backing of the product without paying additional company fees. The word life should fully represent life. All our lifetime warranties are underwritten and supported by leading insurance companies to ensure that no matter what happens in the future, you can guarantee your own warranty.

Be sure to read the detailed information in the warranty terms. Many companies provide warranties, but they only cover what they consider "manufacturing defects". If the actual use of the product is not covered, what is the focus of coverage? GOLFBELIEVERS is one of the only companies offering real "wear and tear" insurance. If you need to replace the product, you will not be punished for wearing it only during normal use. You cannot find any similar exclusions in our manual. Therefore, to take your sport to a new level, we have already served you!

Service Process
If you need a warranty, please contact our service center. All our technicians have a wealth of knowledge. They have direct access to the production model and can perform some basic troubleshooting over the phone to solve many problems.

If the technician quickly determines the need to solve your problem, we will directly provide you with any parts needed for the operation. The average processing time from first contact to factory restoration of the device is about 7 days.

If the local technician believes that the equipment cannot be repaired on site and is still within the warranty period, then this rarely happens. Even if you are still within the warranty period, we will bear 100% of the repair cost and use it for the next repair Level of maintenance, you will never open your wallet.

PRODUCTS

I was the dumb one who ordered off this website. I thot I was ordering off a legit site and was not happy when I saw it went here. I never received my package, I complained to PayPal and the postal service nobody helped and I had to pay him the 150.00 for nothing. I am seriously upset that he got the money and nobody helps me. BEWARE OF THIS SITE. THEY WILL NOT HELP YOU EITHER. I EMAILED THEM AT LEAST 12 TIMES. STAY AWAY FROM THIS SITE.

These guys are a scam. They take your money then say they ship something on which they enter the wrong address on purpose and that doesn't include the items you bought. So it gets sent back and they wont refund you. DONT BUY FROM THESE THIEVES

Golf Believers add stated "real WW2 helmet, knife and bullet converted into lamp. Lamp was made out of cheap plastic. Not 1 part from WW2. Sold for $60, not worth 60 cents. -4 star review here

I will buy it next time I like it. This is an honest merchant. I like them very much. I like their novelty products. I don't know why so many people have given him a bad review. Many people who are satisfied with the product will not evaluate it. I don't want a small number

Pictures are false advertising. Items are mini and cheap. The company does not return my emails. Never refunded my return. Disputing this with my credit card company. Buyer Beware!

Ordered grips a month ago. I have sent several emails to them a all I get back is a auto generated excuse. When I ordered the site said they had the grips in stock. Obviously, they don't stock products, but simply direct ship from the manufacture. Not going to include the order number so hopefully I won't have to wait another month for a " in stock " product.

I purchased all 8 of the metal garden sculptures. The advertising photo's looked so detail. They are nothing like the photo's as advertised. They are nothing like the detail in the advertisement, which makes it appear they are three dimensional with a great deal of detail. Very disappointing.

DO NOT ORDER FROM THIS COMPANY. I would give this online company ZERO STARS if possible.
They provide totally false photos of the products they sell and then when you request to return an item that you are unhappy with, they delay in their response to you and advise you that they will NOT ACCEPT returns and NO REFUNDS.

I ordered the fairy garden décor as a gift for my mother. I was blown away by the pictures and thought what a nice gift they would be. I ordered 5 of them, they are cheaply made and not at all what they look like in the advertisement photos. I tired to cancel the order when I realized this was coming from china, because I have never received anything well made from china. Unfortunately I was told it was over 24 hours and it was not from when I ordered it and got the run around on how much money and time they spent. It was lies and I knew I would not be getting my money back. The packaging was poor and they were damaged on their travels from overseas. Do not waste your money and time. Do your research on companies before ordering, this was a poor error.

Do your research this company is a SCAM, they sell garbage and have no customer service and if you're disappointed and want to return he item they tell you NO because it's too expensive, too bad you don't like it!